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Video intercoms, access control systems, and security cameras loved by 20,000 multifamily, gated, commercial properties.
Business Systems Analyst
Location
United States
Posted
101 days ago
Salary
0
Seniority
Senior
Job Description
Business Systems Analyst
ButterflyMX
• Partner with business users and stakeholders to gather, analyze, and document business requirements across operations, sales, marketing, support, fulfillment and finance functions • Translate business needs into clear user stories, acceptance criteria, and functional specifications • Build relationships, network, and work closely with business users and business leadership to understand existing business processes, define new business processes, build roadmaps, set priorities, and execute complex projects. • Present ideas, designs, and areas of expertise to business user groups, including management, for alignment and signoff • Document detailed requirements and solution designs using visualization tools like LucidCharts • Carry out functional testing and assist the QA review process for Change Approvals. • Assist the Business Systems Department in determining the scope and impact of enhancement requests, estimating effort, developing detailed project plans with a timeline, managing cutover tasks, tracking delivery to timelines, and communicating status with appropriate cadence. • Maintain systems team backlog, including building out and configuring tools, ensuring it is clear, complete, and up to date • Manage release planning, ensuring RACI model is defined and being followed • Provide reporting on systems team performance and impact and help with goal planning and tracking
Job Requirements
- 5+ years of experience in a similar role
- Strong problem-solving and analytical skills.
- Established written and verbal communication skills and the ability to tailor approach based upon audience and message.
- Hands-on experience with change management tools/methodologies.
- Extensive experience working with Salesforce CRM, ERP’s, WMS and Billing Systems
- Experience defining business requirements, writing user stories, and providing detailed system and functional designs
- The ability to communicate system issues and impacts to business stakeholders in clear, non-technical terms.
- A desire to succeed in a data-driven, fast-pace, ever-evolving, and entrepreneurial environment
- Project management experience
- Experience interacting with senior management / executive teams
Benefits
- Comprehensive Medical, Dental and Vision plans (ButterflyMX covers 80% of the cost) starting day 1
- 401(k) plan with a match
- 10 paid holidays, 20 vacation days, 5 sick days, 3 floating holidays
- Basic Life and Accidental Death and Dismemberment Insurance (ButterflyMX covers 100% of the cost)
- Short and Long Term Disability (ButterflyMX covers 100% of the cost)
- Paid Family Leave
- Employee Assistance Program
- Quarterly self-care stipends
- Access to optional benefits including pre-tax flexible healthcare spending accounts (FSA and HSA), Dependent Care FSA, and Commuter Benefits, as well as optional Supplemental Life, AD&D, Hospital Indemnity, Legal, Accident, Critical Illness, Pet, and Personal Liability Insurance
- And more!
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