NBCUniversal is a media and entertainment company that develops, produces, and markets a variety of entertainment and news programs internationally. NBCUniversa
Customer Service Sales Representative
Location
New York
Posted
20 hours ago
Salary
$16 / hour
Seniority
Senior
Job Description
Customer Service Sales Representative
NBCUniversal
• Provide end-to-end support for customers/communities • Handle various types of customer inquiries • Engage and build a consultative relationship with customers • Respond to requests regarding technical questions and problem resolution • Actively put customer needs at the center of interactions • Create personal connection and demonstrate a favorable image of the organization • Communicate in a warm and friendly manner through various platforms: SMS, chat, email, or phone
Job Requirements
- Some High School Coursework
- 0-2 years relevant work experience
- Must be flexible to work assigned shifts
- Demonstrates ability to articulate relevant information
- Must wear telephone headset and manipulate objects, such as pen, keyboard, and mouse.
Benefits
- 5% quarterly bonus
- uncapped commissions for meeting sales-related metrics
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