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NBCUniversal

NBCUniversal is a media and entertainment company that develops, produces, and markets a variety of entertainment and news programs internationally. NBCUniversa

Customer Service Sales Representative

Location

New York

Posted

20 hours ago

Salary

$16 / hour

Seniority

Senior

High SchoolEnglish

Job Description

Customer Service Sales Representative

NBCUniversal

• Provide end-to-end support for customers/communities • Handle various types of customer inquiries • Engage and build a consultative relationship with customers • Respond to requests regarding technical questions and problem resolution • Actively put customer needs at the center of interactions • Create personal connection and demonstrate a favorable image of the organization • Communicate in a warm and friendly manner through various platforms: SMS, chat, email, or phone

Job Requirements

  • Some High School Coursework
  • 0-2 years relevant work experience
  • Must be flexible to work assigned shifts
  • Demonstrates ability to articulate relevant information
  • Must wear telephone headset and manipulate objects, such as pen, keyboard, and mouse.

Benefits

  • 5% quarterly bonus
  • uncapped commissions for meeting sales-related metrics

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