Title: Software Development Manager - Remote (US Timezones) Location: United States Job Description: Intertek, a leading provider of quality and safety solutions to many of the world's top-recognized brands and companies, is actively seeking a Software Development Manager to join our People Assurance team as a Remote Employee. Intertek's People Assurance teams empower your workforce to identify and close operational gaps and mitigate risk by assuring smart actions across your organization. Intertek Alchemy provides frontline worker training solutions for processors, manufacturers, packagers, and distributors of all sizes. Intertek Catalyst inspires and engages workforces with highly creative, custom-branded, asset protection communication programs tailor-made strategic solutions designed to leverage our clients' company brand, values, and objectives to optimize the culture of their people. Intertek Wisetail provides a custom branded training and communication platform built to engage today's workforce with a complete learning management system, giving customers the tools to grow their passionate workforce. Intertek is continually innovating and evolving to reduce risk for consumers, brands and organizations in every sector and industry around the world. We go beyond Testing, Inspection and Certification of products: we are a Total Quality Assurance Provider to industries worldwide. Our Purpose: Bringing quality, safety, and sustainability to life. What are we looking for? The Software Development Manager is responsible for leading one or more engineering teams responsible for the development, delivery and support of our platforms. This role is accountable for people leadership, delivery execution, technical guidance, and cross-functional collaboration, ensuring teams deliver high-quality software while fostering employee growth, engagement, and accountability. Salary & Benefits Information The base wage or salary range for this position is $150,000-175,000. Individual compensation packages are based on a variety of factors unique to each candidate including skill set, experience, qualifications, and other job-related reasons. In addition to competitive compensation packages, when working with Intertek you can expect benefits including medical, dental, vision, life, disability, 401(k) with company match, generous vacation / sick time (PTO), tuition reimbursement and more. What you'll do: - People Leadership: Attract, develop, retain, and mentor high-performing engineers; conduct 1:1s, performance reviews, and career development discussions; lead recruiting, hiring, and onboarding activities. - Team Culture: Build and sustain a culture of accountability, collaboration, innovation, continuous improvement, and customer focus. - Delivery Ownership: Own sprint planning, execution, estimation, prioritization, and release activities; proactively identify and manage risks, dependencies, blockers, and delivery challenges while maintaining a sustainable team pace. - Stakeholder Communication: Partner with stakeholders to communicate project status, risks, and mitigation plans, balancing short-term delivery commitments with long-term platform health and modernization. - Technical Credibility: Stay actively engaged through design reviews, code reviews, technical investigations, and hands-on contributions; serve as the escalation point for complex engineering and production issues. - Engineering Excellence: Promote best practices in software design, testing, quality, observability, security, and reliability; champion modern engineering practices, automation, and AI-assisted development tools. - Cross-Functional Partnership: Collaborate with Product Management, QA, DevOps, Technical Support, and Customer Success to ensure successful software delivery and positive customer outcomes. - Continuous Improvement & Compliance: Drive root cause analysis following incidents; identify opportunities to improve workflows, tooling, and team effectiveness; ensure adherence to security, privacy, and operational standards; stay current on industry trends and emerging technologies. This position outline is a general guideline and does not represent all encompassing details. The position may require on-call or after-hours responsibilities occasionally. The position assumes that the incumbent has both the mental and physical requirements to carry out the above defined duties. Minimum Requirements & Qualifications: - Bachelor's degree in Computer Science, Engineering, Information Systems, or equivalent practical experience. - 6+ years of professional software development experience. - 2+ years of experience leading and developing engineering teams in an Agile environment. - Strong communication, collaboration, and interpersonal skills. - Experience managing competing priorities and delivering results under pressure. - Ability to assess, communicate, and mitigate technical and delivery risks. - Deep knowledge of SDLC methodologies and engineering best practices. - Hands-on engineering background with the ability to engage credibly in code reviews, design reviews, and technical investigations. - Experience driving continuous improvement, including post-incident root cause analysis and process refinement. - Familiarity with security, privacy, and operational compliance standards. - Experience working with cross-functional teams including Product Management, Quality Assurance, DevOps, Technical Support, and Customer Success. - Experience participating in technical recruiting, candidate evaluation, and onboarding. - Specific technologies: SaaS Application Development, Web App Development, Mobile (Obj-C, Swift, Maui), AWS/Cloud, RDBMS, CI/CD, Observability - This is a remote position; however, applicants must reside in and be able to legally work in the United States. Preferred Requirements & Qualifications: - Experience supporting offline-first or occasionally connected applications. - Experience troubleshooting production issues across distributed systems. - Experience modernizing legacy applications and reducing technical debt. - Experience with cloud-native architectures and AWS services. - Experience in learning management, workforce enablement, training, or content delivery platforms. - Experience with AI-assisted software development tools and engineering productivity practices. Intertek: Total Quality. Assured. Intertek is a world leader in the Quality Assurance market, with a proven, high-quality business model and a global network of customer-focused operations and highly engaged subject matter experts. With passion, pace, and precision we work to exceed our customers' expectations, while engaging with our employees to be 10X in their performance and professional growth. Intertek is a drug-free workplace. As a condition of employment, certain positions may be required to pass a pre-employment drug test based on the type of work that will be performed. We Value Diversity Intertek's network of phenomenal people are our greatest assets, and the diversity they bring fuels our success. Intertek is an Equal Employment Opportunity Employer that values inclusion and diversity. We take affirmative action to ensure all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics.

Senior Proposals Development Associate Location:Remote, US Job Description: ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. PURPOSE OF THE JOB: - Participate in the development, support and on-going maintenance of all costing tools and associated modules. - Support Business Development in the winning of new business for ICON - Support Client Contract Services in the management of contract and change orders - Recognize, exemplify, understand, and adhere to ICON's values which center around our commitment to People, Clients, and Performance. - To ensure the operational effectiveness of Business Development through development, maintenance, and training responsibilities applicable to costing systems. JOB FUNCTIONS/RESPONSIBILITIES: To ensure the operational effectiveness of Business Development through development, maintenance, and training responsibilities applicable to systems and analysis. - Work with other ICON Regions and divisions to develop and maintain the GPT. - Participate in the development and improvement of current systems, tools, and processes - Maintain current systems, tools, and processes - Identify future needs and propose methods to best utilize technology to improve the efficiency of the department - Proactively assist in the identification of training and development requirements of potential users of Business Development systems and tools - Provide initial and ongoing training and support to all potential users of Business Development systems and tools - Support the team in delivering high quality client-focused proposals, budgets and client grids for new business opportunities within given timeframe - Train and mentor Systems Analysts as appropriate. - Evaluate Systems Analysts for ongoing performance reviews (PRP) - Assist the Directors, Proposals and Client Contracts Services in developing and improving training and educational materials for Proposal Development Associates and Contract Analysts - Contribute to the development of processes and tools to improve the accuracy and quality of proposals and contracts* - Assist with continuous departmental process improvements and participate in special projects periodically assigned, in addition to day-to-day duties - Comply with ICON administrative, training and human resources policies* - Ability and willingness to travel at least 10% of the time (international and domestic: fly and drive)* QUALIFICATIONS/EXPERIENCE REQUIRED: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. (US) - Bachelor's degree or equivalent - Prior experience in pharmaceutical / CRO industry or equivalent - Prior experience in proposal development or outsourcing and/or relevant related experience/qualifications - Prior experience in (Sponsor) outsourcing management (Contract and Change Orders) and/or relevant related experience/qualifications - Good understanding of industry cost drivers - Excellent communication and organizational skills - Must be a self-starter, pro-active and professional with an ability to function in a high-paced, dynamic environment. - Fluency in English and excellent written English skills are essential - Excellent working knowledge of Microsoft excel, Microsoft word and Microsoft outlook. - Due to the nature of this position it may be required for the employee to travel. Therefore, dependent on the employees location, the employee may be required to possess a valid Drivers license #LI-MH1 #LI-REMOTE What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: - Various annual leave entitlements - A range of health insurance offerings to suit you and your family's needs. - Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. - Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being. - Life assurance - Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Manager, Software Engineering Overview The Virtual Card Management (VCM) team is part of the Commercial Transaction Management & Controls (CTMC) program within Mastercard's Commercial & New Payment Flows (CNPF) organization - making payments smarter and businesses stronger by providing faster, more secure, and more efficient commercial payment experiences globally. VCM is responsible for the end-to-end lifecycle of virtual and real card management, including authorization & clearing, spend controls, gateway & token management, event notifications, and multi-scheme virtual card capabilities. Our platform powers key products such as InControl (ICCP), Business Payment Controls (BPC), VCN Gateway, and Commercial Connect API - serving issuers, corporates, fintechs, and travel intermediaries worldwide. We are looking for a Manager, Software Engineering to lead a team of engineers in designing, building, and delivering high-quality, resilient software solutions at scale. The ideal candidate is a hands-on technical leader who thrives in a fast-paced, API-driven microservices environment, is passionate about engineering excellence and operational resiliency, and is committed to growing and developing high-performing teams. Role We demonstrate 'Mastercard Way' cultural values every day - own it, simplify it, sense of urgency, thoughtful risk-taking, unlock potential, and be inclusive - with a relentless focus on our customers. As a Manager, Software Engineering at Mastercard, you will: Oversee the delivery of key software projects, ensuring they are completed on time, within scope, and meet quality standards. Guide the analysis, design, and development of software solutions, supporting team members in translating requirements into technical deliverables. Evaluate and review code across teams, providing constructive feedback to uphold high standards of correctness, quality, and adherence to best practices. Support the implementation of best practices in SDLC, testing, and security, promoting operational excellence. Coordinate with cross-functional teams to support architectural decisions and technical design discussions. Participate in technology assessments, supporting the integration of new frameworks and solutions. Implement comprehensive testing strategies, including unit, integration, and end-to-end testing, to ensure software quality, performance, and security in production environments. Manage a team of individual contributors and/or technical leads, directing area processes and work to ensure alignment with functional best practices and organizational standards; conduct goal setting and performance appraisals to coach team members and support their professional development. All About You Education Bachelor's or Master's degree in Computer Science or equivalent. Technical Qualifications Advanced ability in software design - defining the structure, components, and interactions of software solutions, translating requirements into scalable, maintainable, and secure designs. Advanced proficiency in software architecture - designing high-level system structures, patterns, and standards to ensure scalability, performance, security, and long-term maintainability. Strong experience with code review practices - evaluating source code to identify potential issues, improve quality, and ensure adherence to coding standards and best practices. Proficiency in implementing comprehensive testing strategies (unit, functional, integration, and end-to-end) to validate software components and system behavior. Familiarity with secure coding standards (e.g., OWASP, CWE, SEI CERT) and the ability to apply secure coding practices throughout the SDLC. Experience with performance engineering - analyzing and optimizing systems to meet scalability and reliability requirements under varying workloads. Leadership & Professional Skills Demonstrated ability to lead and develop teams - building diverse, high-performing teams with a customer-focused mindset; attracting, growing, and developing future-ready talent Ability to deliver results - mobilizing teams to act with speed, agility, and accountability in driving business outcomes Skill in navigating complexity - leading through ambiguity with sound judgment and cross-cultural awareness Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Director, Software Engineering Who is Mastercard? Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all. Overview Mastercard is looking for a talented Software Engineering Director. In this role, you will lead the design and delivery of innovative products and platforms, working across cross-functional teams to deliver solutions at scale to global markets. Our team is focused on establishing and scaling a consistent, data-driven approach to product governance and delivery across the organisation. We define and enable the operating model for Product Councils, ensuring decisions are structured, traceable, and aligned to business outcomes. At Mastercard you will help define the future of commerce globally. This team will have a diverse focus both in terms of geography and variety of technology challenges driving hard to bring innovative payment solutions to market. Role Lead the design and delivery of Product Excellence tooling to support operating models across the Studio Product Delivery lifecycle. Define requirements and drive implementation of scalable internal platforms using low-code and enterprise tooling capabilites. Own and shape architecture decisions for future-state solutions, balancing immediate delivery with long-term scalability and integration across systems Drive end-to-end delivery of software and platform initiatives, including intake management, tracking and sizing technical work , reporting, and execution Represent Product Excellence in cross-functional forums and influence adoption of standardised processes and tooling. Champion innovation through the introduction of new technologies, patterns, and ways of working that improve transparency, decision quality, and operational efficiency Responsibilities Provide strategic and technical leadership across Product Excellence platforms, acting as the authority on architecture decisions and system design direction Define and evolve the target architecture for Product Council tooling, including integration with SharePoint, Power Platform, Dataverse, and downstream reporting systems Lead and coordinate delivery across engineering, product, and operations teams to ensure alignment to business goals and successful execution Establish and enforce standards for data integrity, governance, and system design across Decision Tracker and related tooling Drive the transition from manual → automated → mandatory operating models, ensuring solutions scale and support future system integration Identify and develop high-performing talent, providing coaching, direction, and technical leadership across teams and contributors Create an environment that promotes innovation, experimentation, and continuous improvement, challenging existing approaches where needed Ensure clear ownership, accountability, and alignment across stakeholders involved in Product Council operations and tooling Experiences Extensive experience in program leadership, platform delivery, and technical solution design within complex enterprise environments Demonstrated ability to define and implement scalable architectures, particularly across Power Platform, SharePoint, and integrated enterprise systems Strong track record of translating business and governance requirements into practical, working technical solutions Recognised as a thought leader in bridging strategy, technology, and delivery - enabling organisations to move from fragmented tools to cohesive platforms Experience driving cross-functional initiatives that require coordination across product, engineering, and operational teams Deep understanding of governance, workflow processes, and data-driven operating models within a large-scale enterprise environment All About You The ideal candidate for this position should have: Loves creating innovative products and technology solutions in a collaborative fun environment Thrives in ambiguous and evolving scenarios. Advanced knowledge and understanding of modern software engineering concepts and methodologies is required. Strong leadership and people management skills. Strong analytical and problem-solving skills. Ability to quickly learn and implement new technologies, frameworks, and tools. Experience in product development and partnering with business teams to build the best solutions for our customers. Ability to support multiple concurrent activities and to interface with external / internal resources, working as a member of a geographically distributed project team. Strong communication skills -- both verbal and written. Strong relationship, collaboration skills and organizational skills Be skilled at explaining technical problems succinctly and clearly. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: - Abide by Mastercard's security policies and practices; - Ensure the confidentiality and integrity of the information being accessed; - Report any suspected information security violation or breach, and - Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.