Benefits Specialist Chicago, IL Type: Contract Category: Human Resources Job Title: Benefits Specialist Location: Chicago, IL Industry: Education Compensation: $26.00 - $38.00 / hour Work Schedule: Hybrid Schedule – 2 Days Onsite / 3 Days Remote Benefits: This position is eligible for medical, dental, vision, and 401(k) benefits. About Our Client: Addison Group is partnering with our client, a well-respected educational institution in downtown Chicago, to identify a Benefits Specialist to join their Human Resources team. This opportunity offers a hybrid work schedule, exposure to a wide range of benefits administration functions, and the chance to support employees in a collaborative and mission-driven environment. Job Description: Our client is seeking an experienced Benefits Specialist to provide day-to-day support for employee benefit programs and leave administration. This individual will serve as a key resource for employees regarding benefit enrollment, eligibility, compliance, and leave-related matters while ensuring accurate administration of benefit plans and HRIS data. The ideal candidate will be detail-oriented, analytical, and comfortable managing multiple priorities in a fast-paced HR environment. Key Responsibilities: - Serve as the primary point of contact for employee benefit inquiries, enrollment questions, and benefit changes. - Administer employee benefit programs, including medical, dental, vision, voluntary benefits, and retirement-related processes. - Process benefit elections, life event changes, new hire enrollments, and annual enrollment updates through the HRIS system. - Maintain and audit employee benefit records to ensure data accuracy and compliance. - Support compliance initiatives related to ACA, FMLA, ADA, COBRA, and other applicable regulations. - Coordinate leave administration, including FMLA, long-term disability, military leave, caregiver leave, and other employee leave programs. - Facilitate new hire orientations and provide benefit education to employees throughout the employee lifecycle. - Manage workers' compensation claims, documentation, reporting, and vendor communication. - Oversee educational assistance and tuition-related benefit programs. - Conduct regular benefit audits and collaborate with vendors to resolve employee issues and discrepancies. - Assist with payroll-related benefit activities and ensure accurate deductions and benefit processing. - Create, update, and maintain benefit communications, employee resources, and internal documentation. - Prepare reports and support annual audits, compliance reporting, and benefits-related analysis. - Recommend process improvements and assist with enhancing operational efficiencies within the benefits function. Qualifications: - Bachelor's degree in Human Resources, Business Administration, or a related field preferred. - 3+ years of benefits administration experience. - Previous experience supporting leave administration, compliance, and employee benefits programs. - Strong understanding of federal and state benefit regulations, including ACA, FMLA, ADA, ERISA, COBRA, and Section 125 plans. - Advanced Microsoft Excel skills, including Pivot Tables, VLOOKUPs, and formulas. - Experience working within an HRIS platform; PeopleSoft experience is highly preferred. - Strong analytical, organizational, and problem-solving abilities. - Excellent written and verbal communication skills. - Ability to explain complex benefits information to employees in a clear and professional manner. - Proven ability to manage multiple priorities while maintaining accuracy and confidentiality. Additional Details: - Candidates should be comfortable working independently within a small, collaborative benefits team. Perks: - Opportunity to gain exposure to a broad range of benefits and leave administration functions. - Join a close-knit HR team with direct visibility and impact. - Downtown Chicago location near public transportation. - Collaborative and mission-driven organizational culture. - Long-term contract opportunity with potential for continued growth and experience.

• Liderar el onboarding como un proyecto estratégico, definiendo plan de trabajo, hitos, responsables, riesgos y tiempos. • Coordinar el setup del cliente en los sistemas de Kashio junto al equipo interno de Operaciones. • Gestionar y coordinar proyectos de integración cuando sea necesario, trabajando con el equipo de Integraciones sin ejecutar desarrollo. • Diseñar y coordinar planes de adopción, entrenamientos y acciones de negocio para acelerar el uso efectivo de la plataforma. • Actuar como punto de contacto principal del cliente durante el onboarding. • Gestionar relaciones con múltiples stakeholders del cliente, incluyendo VP, C-Level y CEO. • Asegurar el cumplimiento de SLAs y objetivos acordados con el equipo Comercial así como la coordinación cercana con el equipo Comercial como recursos de escalación. • Monitorear KPIs de onboarding, adopción y satisfacción como NPS y time to value. • Elaborar reportes ejecutivos de avance y cierre del proceso de onboarding. • Actuar como la voz del cliente dentro de Kashio, aportando insights a Producto, Operaciones y Comercial.

• A solid and innovative company with a strong market presence. • A dynamic, diverse, and multicultural work environment. • Leaders with deep market knowledge and strategic vision. • Continuous learning and development.

Role Description Utilizes working knowledge and skills to serve as a trusted advisor ensuring end user customer satisfaction in the onboarding process of system set up for the IT organization. Identifies and reports issues within the end user customer onboard process and recommends process enhancements based on customer experience. - Responsible for ensuring a positive customer experience for end users in the onboarding process of system set up for the IT organization including hardware, application access, identification and networks. - Orders equipment, software, IDs, entitlements for resource onboarding assets. - Acts as a resource to all IT new hires and their leadership team for questions and supplies necessary resources required to successfully onboard. - Partners closely with talent acquisition teams to anticipate needs and ensure proper system access for new hires, rehires and contingent workers. - Coordinates with hiring managers and suppliers for new hire support. - Responds effectively to employees and contractors to coordinate and handle post onboarding needs. - Manages and responds timely to regular inquiries from IT teams. - Provides efficient resolutions to unforeseen issues such as lost access and licensing restrictions. - Regularly assesses systems and recommends program changes and enhancements to drive efficiency and process improvement. - Serves as a first respondent to system issues and gaps in applications and tools. - Collaborates with peer partners to ensure governance, standardization and change management controls are in place. - Regularly utilizes Quickbase application to maintain data, generate work, develop reports and identify issues for further handling. - Adapts quickly and responds appropriately to changing environment relating to unexpected change requests, migrations and/or software updates. - Provides strong collaboration with internal teams and participates on new initiatives, enhancements and/or projects to better understand technical needs and access requests to ensure success. - Collaborates regularly with Finance to validate necessary information to ensure accurate billing to suppliers, impacting licensing and contractors. Benefits - A competitive salary and performance-based bonuses. - Comprehensive benefits package. - Flexible work arrangements (remote and/or office-based). - Dynamic and inclusive work culture within a globally renowned group. - Private Health Insurance. - Paid Time Off. - Training & Development opportunities in partnership with renowned companies.