Pliant logo
Pliant

Pliant offers companies the digital credit card solution for maximum flexibility and savings: fully digital card and receipt management, Pliant app as well as physical and virtual cards including attractive cashback – seamless integration into existing finance and accounting software guaranteed. With our Pliant Earth feature, we also give all our customers the opportunity to offset travel-related CO2 emissions automatically and through certified providers.

Senior Product Operations Manager (AI Workflows)

Technical Product ManagerTechnical Product ManagerFull TimeRemoteLeadTeam 171Since 2020

Location

Europe

Posted

6 days ago

Salary

0

Seniority

Lead

No structured requirement data.

Job Description

Senior Product Operations Manager (AI Workflows)

Pliant

Role Description As Senior Product Operations Manager (AI Workflows) at Pliant, you’ll own and professionalise the operating system that powers Product across our entire tech org — and reshape it from the ground up with AI. - Own and continuously evolve Pliant’s Product Operating System — roadmaps, PRDs, OKRs, feature-request triage, release management, retros, KPIs. - Design and ship AI-powered workflows that take work off PMs’ plates — from PRD drafting to feature-request triage to release notes. - Drive consistency across our tech organisation where it matters, while preserving autonomy for teams where it doesn’t. - Build the Product analytics foundation: together with our Data team build and maintain the dashboarding infrastructure, KPI governance, data quality standards, and tooling that enable the Product team to work with data, derive insights, and make roadmap decisions. - Evaluate and rationalise the Product tool stack — Notion, Jira, the AI builder layer (Cursor, Claude Code, n8n, Gumloop, Notion AI), and what comes next. - Evangelise and enable: coach PMs on new tools and workflows, capture institutional knowledge, raise the bar for what good Product work looks like at Pliant. - Stay close to adjacent functions — Engineering, Design, Commercial, Support, etc. — so the Product OS interfaces cleanly with theirs. - Shape what Product Operations becomes at Pliant as the function grows. Qualifications - 3–5+ years in Product Operations, Product Management, Strategy & Operations, Technical Program Management, or similar — ideally with time in a fast-growing B2B SaaS or platform business. - Hands-on AI power-user, with day-to-day fluency in modern AI tools (ChatGPT, Claude, Cursor, Notion AI, etc.). - Strongly preferred: you also build with them — prompting, evals, low-code/no-code workflows (n8n, Gumloop, Make), light scripting, API integrations. - Systems thinker who designs operating models that scale without adding bureaucracy. - Strong product instincts and empathy for PMs. - Comfort operating in ambiguity and building from a blank page. - Crisp written communicator. - Curious about Pliant’s context as a B2B platform business. - Fluent in English; Berlin preferred, remote possible within the EU. Requirements - Experience in a fast-growing B2B SaaS or platform business. - Fluency in modern AI tools. - Ability to design scalable operating models. - Strong communication skills. Benefits - Founding role in a function Pliant is investing in heavily. - High-impact ownership of the processes and workflows that power Product across the entire tech org. - A fast-moving, product-led organisation with significant growth ahead. - A highly international, flat, and collaborative team environment. - Competitive compensation and equity package. - Flexible work setup (remote, hybrid, or Berlin office). - Attractive benefits including a monthly mobility allowance, Wellhub membership, and a company card with a lunch/coffee budget.

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Mastercard logo

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RE/SPEC Inc. logo

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Worldwide