Pliant

Role Description As Senior Product Operations Manager (AI Workflows) at Pliant, you’ll own and professionalise the operating system that powers Product across our entire tech org — and reshape it from the ground up with AI. - Own and continuously evolve Pliant’s Product Operating System — roadmaps, PRDs, OKRs, feature-request triage, release management, retros, KPIs. - Design and ship AI-powered workflows that take work off PMs’ plates — from PRD drafting to feature-request triage to release notes. - Drive consistency across our tech organisation where it matters, while preserving autonomy for teams where it doesn’t. - Build the Product analytics foundation: together with our Data team build and maintain the dashboarding infrastructure, KPI governance, data quality standards, and tooling that enable the Product team to work with data, derive insights, and make roadmap decisions. - Evaluate and rationalise the Product tool stack — Notion, Jira, the AI builder layer (Cursor, Claude Code, n8n, Gumloop, Notion AI), and what comes next. - Evangelise and enable: coach PMs on new tools and workflows, capture institutional knowledge, raise the bar for what good Product work looks like at Pliant. - Stay close to adjacent functions — Engineering, Design, Commercial, Support, etc. — so the Product OS interfaces cleanly with theirs. - Shape what Product Operations becomes at Pliant as the function grows. Qualifications - 3–5+ years in Product Operations, Product Management, Strategy & Operations, Technical Program Management, or similar — ideally with time in a fast-growing B2B SaaS or platform business. - Hands-on AI power-user, with day-to-day fluency in modern AI tools (ChatGPT, Claude, Cursor, Notion AI, etc.). - Strongly preferred: you also build with them — prompting, evals, low-code/no-code workflows (n8n, Gumloop, Make), light scripting, API integrations. - Systems thinker who designs operating models that scale without adding bureaucracy. - Strong product instincts and empathy for PMs. - Comfort operating in ambiguity and building from a blank page. - Crisp written communicator. - Curious about Pliant’s context as a B2B platform business. - Fluent in English; Berlin preferred, remote possible within the EU. Requirements - Experience in a fast-growing B2B SaaS or platform business. - Fluency in modern AI tools. - Ability to design scalable operating models. - Strong communication skills. Benefits - Founding role in a function Pliant is investing in heavily. - High-impact ownership of the processes and workflows that power Product across the entire tech org. - A fast-moving, product-led organisation with significant growth ahead. - A highly international, flat, and collaborative team environment. - Competitive compensation and equity package. - Flexible work setup (remote, hybrid, or Berlin office). - Attractive benefits including a monthly mobility allowance, Wellhub membership, and a company card with a lunch/coffee budget.

Role Description As Senior Technical Writer - Solutions Engineering (EU/UK remote, m/f/d), you will own how developers, customers, and partners experience Pliant through our documentation. Our API and developer documentation is one of the most important brand and product assets we have as an infrastructure-focused B2B fintech; customers and partners judge our platform by it, and we want it on par with the very best in the industry. You will lead a full overhaul of Pliant’s developer documentation: - Rebuilding the information architecture from the ground up. - Raising consistency and quality across the entire surface. - Uniting our Direct and Partner API documentation into a single coherent Pliant API story. This role sits within Pliant’s Solutions Engineering team and reports to the Head of Solutions Engineering. What You’ll Do - Own Pliant’s developer documentation end-to-end: API reference, guides, recipes, quickstarts, and conceptual content for both direct customers and embedded-finance partners. - Lead a full rework of our information architecture, designing structures around the jobs developers and integrators are trying to get done. - Drive the unification of our Direct and Partner API documentation into one coherent surface. - Validate documentation hands-on: read code and API specs, call endpoints, run integration flows, and surface gaps, inconsistencies, and rough edges. - Establish and uphold documentation standards, voice and style guide, contribution model, review process. - Partner with Product and Engineering on API governance. - Shape and improve our developer portal and docs tooling. - Use modern AI tooling as a leverage point for drafting and restructuring content. - Define and track quality signals such as time-to-first-successful-API-call and support deflection on documented topics. Qualifications - 5+ years of technical writing experience, with a strong track record of building or substantially overhauling developer documentation for an API-first product. - Direct experience in fintech, payments, or another regulated, infrastructure-heavy B2B domain is a strong plus. - Strong information architecture skills: designed documentation structures from scratch based on audience usage. - Comfortable in docs-as-code workflows and able to read code and API specs independently. - Fluent working directly with engineers and product managers as a technical peer. - Excellent editorial judgment: clarity, consistency, and brevity are reflexes. - Hands-on with modern AI tooling for writing and editing. - A strong ownership mindset and the confidence to define what “great” looks like for our documentation. - Fluent in English; additional European languages are a plus. Benefits - A high-impact, highly visible role shaping one of Pliant’s most important brand and product assets. - The opportunity to define how thousands of developers, customers, and partners experience our platform. - Close collaboration with product managers, engineers, and solution engineers. - Flat hierarchies, fast decision-making, and a highly international team. - Competitive compensation. - Flexible work setup, remote across Europe or in any of our seven European offices.

Role Description We're seeking an Engineering Manager - Spend Intelligence (EU/UK remote) (m/f/d) to help build and lead a brand-new engineering team focused on Spend Intelligence — the product space where Pliant helps customers understand, optimize, and increasingly automate their spend through insights and AI. This is an early-stage team-building role. You'll start with a small group of existing engineers and grow the team into a fully-formed product team over the next two to three quarters, together with a Product Manager, a Product Designer, and additional engineers we're hiring in parallel. Initially, you'll be around 50-60% hands-on. Hands-on expectations are intentionally front-loaded and expected to decrease as the team matures. You'll architect scalable, maintainable, and secure solutions while mentoring and developing your team. You'll collaborate with other (Senior) Engineering Managers, Product Managers, Designers, and Engineers across PAW (Partners, APIs & Workflows) and the wider Engineering org to define roadmaps, drive execution, and uphold best practices. You'll contribute to the codebase and guide your team in developing innovative solutions for our customers. You’ll have strong partnership from product and engineering leadership while shaping this new team. About the Team Spend Intelligence is a new product team forming in 2026 as part of a strategic restructuring within the group, by splitting an existing team. In the short term, Spend Intelligence focuses on: - Pliant Assistant, our LLM-powered assistant — evolving it into a high-quality product experience customers genuinely rely on - AI-driven spend insights and automation — helping customers understand and optimize their spend, and increasingly automating the steps in between - Receipt management — extracting data and insights from receipts and building automations based on the data - The supporting AI capabilities currently needed to deliver these features (foundation-model integrations, retrieval, evaluation, agentic patterns, MCPs) The team starts with one experienced backend engineer, a frontend engineer, a product designer, and you. We're hiring a Product Manager and several engineers to build out the full team over the next quarters. What You'll Do - Build and Lead a New Team: Hire, onboard, and grow an interdisciplinary engineering team while staying close to the technology (hands-on in the beginning). Support engineers in a psychologically safe environment through regular performance reviews, clear expectations, and direct and supportive feedback. - Shape the Product Space: Partner with your Product Manager and Product Designer to define the team's mission, problem space, and OKRs. Help us answer not only "how do we build this" but also "what is worth building". - Drive Technical Direction for AI-enabled Features: Guide the team through real product questions — when does an LLM actually improve the experience vs. when a deterministic solution serves users better; how do we evaluate quality, ground responses, and contain failure modes; what belongs in our team vs. as a shared platform capability. - Mentor and Grow Talent: Foster open communication, career development, and engineering excellence by championing best practices like test-driven bug fixing, automated testing, continuous integration and daily deployments to production. - Collaborate Across Teams: Work closely with peer EMs, our infrastructure team, and our data team to shape clear interfaces and avoid the "AI team owns everything AI" anti-pattern. - Manage OKRs and Continuous Improvement: Set and track quarterly team OKRs together with the product manager. Promote innovation, knowledge sharing, and ongoing enhancements to maintain a culture of excellence. - Participate in Hiring and On-Call: Take an active role in interviewing for your team and across Engineering, and join our compensated on-call rotation alongside the team (optional). - Champion Pliant Values: Embrace and live Pliant's core values — Push It, Own It, Open Up, Be Kind, Have Fun, Be Pliant — while collaborating with peers on company-wide initiatives and fostering a positive team and department culture. What You'll Bring - Several years of hands-on backend engineering experience with Java/Kotlin and Spring Boot, plus time spent in a leadership or management role. We generally think in the range of 7+ years total and 2+ years in management, but we care more about depth, judgment, and how you learn than the exact number on your CV. - Care for engineering craft and the trade-offs behind technical decisions, especially in distributed, testable, and maintainable backend systems. - Solid working knowledge of REST APIs, relational databases (we use PostgreSQL), and microservices. - Experience leading teams, mentoring engineers, and helping people grow into the next step in their career. - Comfort with ambiguity and product-shaped problems — this team is new and needs someone energized by that rather than waiting for things to be fully defined. - Genuine interest in building user-facing product features and a healthy skepticism toward AI hype. We'd rather ship one thing that quietly works than five things that demo well. - Strong problem-solving skills and the ability to drive projects from concept to completion by leveraging your team's skills. Bonus Points - Hands-on experience with LLMs, agents, RAG, evals, MCPs, or shipping production AI features - Experience starting a team from scratch or splitting an existing team into focused units - Experience operating in a regulated environment (fintech, healthtech, etc.) What We Offer - The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence - Attractive remuneration - Your choice of preferred hardware: Windows-based laptop or MacBook Pro - Flat hierarchy and transparent communication in a relaxed, professional atmosphere - Opportunity to develop your talent in a dynamic team with ambitious goals - Flexibility and possibility to work remotely - English as our working language, with colleagues from many different backgrounds and countries - Company card with a monthly allowance for lunches, coffee, etc. with co-workers Diversity & Inclusion At Pliant, we believe diversity and inclusion are essential to building not only an innovative product but also an exceptional experience for both our customers and our team. This commitment begins with our hiring process—we welcome individuals of all racial and ethnic backgrounds, religions, national origins, gender identities or expressions, sexual orientations, ages, marital statuses, and abilities. If you require accommodations or accessibility support during the interview process, please let us know in your application so we can make sure your experience is seamless. We also know that great candidates don't always tick every box on a job description. If this role excites you but your experience doesn't perfectly match every requirement listed, we still encourage you to apply. You might bring strengths, perspectives, or potential we hadn't even thought to ask for—and we'd rather hear from you than miss the chance to meet you.

Role Description We are hiring a Software Engineer - Backend - Banking Infrastructure (EU/UK remote) to join the Banking Infrastructure team. The Banking Infrastructure team owns the systems that connect our platform to external banking institutions and payment networks. Operating at the core of money movement, the team builds and maintains integrations with partner banks and banking-as-a-service providers, ensuring secure and accurate execution of payments across multiple rails (including SEPA, ACH, SWIFT, FPS, and others) and markets. This is high-impact, high-scale engineering at the core of a fast-growing fintech, where precision, resilience, and smart execution directly shape how money moves for thousands of organizations. If you’re excited about building robust financial infrastructure that operates at scale and under real-world constraints, this is where you’ll make it matter. The Team Tech Stack: - Java, Spring Boot - AWS cloud services - PostgreSQL - Kafka At this time, the team consists of 4 backend engineers alongside a product manager and an engineering manager. Qualifications - Expertise in building testable, maintainable, and extendable systems. - Obsession with the best engineering practices. - Strong problem solving skills. - 5+ years of relevant experience with Java and Spring Boot (or relevant stack). - Proficiency with REST APIs and event driven communication patterns. - Proficiency with relational databases (preferably PostgreSQL). - Experience with AWS and Docker. Requirements - Working on technical initiatives: Collaborating with others to drive epics and technical initiatives within the team. From solution conception to delivering production ready code to ensure continuous feature delivery. - Shaping systems’ architecture: Actively participating in shaping our technical direction and how the systems should grow by bringing up possible improvement topics for a healthy discussion within the team. - Adhering to our code standards: Ensuring a scalable, maintainable, and secure micro-service architecture that can handle the expected load and grow iteratively as needed. - Maintaining our systems: Participating in the on-call rotation and the overall support effort of the team while keeping an eye on root causes and possible system improvement points. - Discuss and commit: Communication is key in our team and we like to avoid knowledge silos by maintaining a knowledge sharing culture through documentation pages such as RFCs and ADRs, or grooming meetings -when needed- to ensure team alignment before we commit to a given work plan. - Collaborate with Stakeholders: Working closely with the product manager and the engineering manager and frontend engineers to align on action items and deliver high quality features. - Follow Pliant Values: Push It, Own It, Open Up, Be Kind, Have Fun, Be Pliant. Benefits - The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence. - Attractive remuneration (taking experience level and geographical location into consideration). - Your choice of preferred OS, Windows or Mac. - Flat hierarchy and transparent communication in a relaxed, professional atmosphere. - Opportunity to develop your talent in a dynamic team with ambitious goals. - Flexibility and possibility to work remotely. - Monthly mobility benefit. - Wellhub Membership. - Company card with a monthly allowance for lunches, coffee, etc. with co-workers.

Role Description We are hiring a Software Engineer - Backend - Integrations (EU/UK remote) (m/f/d). As part of the Engineering department, you will join one of our cross-functional teams of frontend and backend engineers, product managers, and designers. You will be playing a key role in delivering innovative features paired with a great user experience to our business customers. For this purpose, you have good attention to detail and don’t just work on code but bring a product to life! What You'll Do - Conceptualize, define and develop our banking platform - Ensure a scalable, maintainable, and secure microservice architecture - Design and evolve RESTful APIs that power both our own products and partner integrations - Contribute to architectural decisions and technical RFCs across the engineering group - Collaborate closely with product managers, designers, and frontend engineers in a cross-functional team - Monitor, troubleshoot, and improve the performance and reliability of production services - Implement unit, integration and E2E tests - Participate in our compensated on-call rotation to support production systems (optional) - Contribute to our hiring process as an interviewer (optional) Qualifications - Expertise in building testable, maintainable, and extendable architecture - Obsession with the best engineering practices - Knowledge of distributed architecture patterns and antipatterns - 5+ years of relevant experience with Java and Spring Boot - Proficiency with REST APIs - Proficiency with relational databases (preferably PostgreSQL) - Great automation testing skills - Strong cross-functional collaboration skills Bonus Points - Experience with Terraform - Experience in building scalable integrations to other financial platforms Benefits - The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence - Attractive remuneration - Your choice of preferred OS, Windows or Mac - Flat hierarchy and transparent communication in a relaxed, professional atmosphere - Opportunity to develop your talent in a dynamic team with ambitious goals - Flexibility and possibility to work remotely - Monthly mobility benefit - Wellhub Membership - Pliant Card with monthly credit to explore the product and enjoy food with colleagues

Role Description We’re looking for a hands-on Security Engineer EU/UK remote (m/f/d) with deep expertise in DevSecOps, cloud security (AWS), and automation to join our growing security team at Pliant. You'll play a critical role in designing and building secure foundations that scale. You will work closely with engineering, product, and infrastructure teams to embed security into our platform and developer workflows without slowing innovation. This role is ideal for someone who thrives in a fast-moving environment, owns problems end-to-end, and wants to build modern, automation-driven security at scale. What You’ll Do - Integrate security best practices throughout the SDLC to protect products, infrastructure, and customer data. - Design, implement, and maintain security automation tooling to address problems at scale (e.g., patch management, vulnerability management, compliance evidence collection). - Embed security controls and guardrails into the developer platform to enable secure and efficient delivery. - Define and promote “Paved Roads” - reusable, secure development standards and Terraform/Docker modules. - Harden containerized workloads (ECS and EKS) - ensure clusters follow security best practices for isolation, networking, and access control; Maintain secure, up-to-date base images; enforce image signing and provenance; implement admission control, least-privilege IAM roles, and runtime anomaly detection. - Deploy and manage cloud security platforms (e.g., Wiz) and drive remediation workflows. - Automate collection of audit-ready evidence for frameworks like PCI DSS, ISO 27001, SOC 2, and DORA. - Support vulnerability management (triage, SLAs, RCA) and lead incident response and post-mortems. - Conduct threat modeling, architecture reviews, and provide guidance on secure design and cryptography. - Build and maintain security documentation, internal tooling, and feedback loops to strengthen security culture. - Act as a security SME across application, cloud, and compliance domains. Qualifications - 5+ years of experience in a technical security role, preferably in a cloud-native or fintech/SaaS environment. - Strong proficiency with AWS services and security (IAM, KMS, CloudTrail, S3, GuardDuty, SCPs, etc.). - Solid understanding of DevSecOps practices and integrating security into CI/CD workflows. - Proficient in Terraform and other IaC tooling, capable of writing secure, reusable modules and enforcing guardrails. - Proficient in Python, Bash, or TypeScript – capable of scripting and building automation tools. - Experience securing containers (Docker, ECS, EKS, or Kubernetes) and implementing hardened images. - Expert level understanding of OWASP Top 10, secure coding, and software supply chain risks. - Experience managing and integrating cloud security platforms (e.g., Wiz, Orca, Lacework, Prisma Cloud). - Understanding of vulnerability management and remediation workflows at scale. - Experience with application security practices, including code review, threat modeling, static and dynamic analysis (SAST, DAST), and attack surface analysis. - Experience performing Application Penetration Testing or Vulnerability Research / Bug Bounty Hunting. - Experience with threat modeling or security reviews. - Excellent communication skills and empathy. Bonus Skills - Exposure to compliance frameworks (PCI DSS, ISO 27001, SOC 2). - Familiarity with detection engineering or lightweight SIEM tooling. - Contributions to open-source security tools or internal security automation frameworks. What You’ll Bring - A builder’s mindset: you enjoy solving real-world security problems with automation. - A pragmatic approach to security: focused on reducing risk while enabling delivery. - Willingness to dive into unknowns, collaborate across teams, and take ownership. - Passion for clean, maintainable, and reusable code - even for security tools. Benefits - The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence. - Attractive remuneration. - Your choice of preferred OS, Windows or Mac. - Flat hierarchy and transparent communication in a relaxed, professional atmosphere. - Opportunity to develop your talent in a dynamic team with ambitious goals. - Flexibility and possibility to work remotely. - Company card with a monthly allowance for lunches, coffee, etc. with co-workers.

Role Description We’re looking for an AI-native product builder to define how customers understand spend, make better decisions, and increasingly let the system do the work for them. This is one of the highest-impact product roles at Pliant today. As (Senior) Product Manager - Spend Intelligence (AI) EU/UK remote (m/f/d), you will own the product experiences and capabilities that turn data into decisions into actions. Your scope includes: - Our AI Assistant - Natural-language interaction with spend and financial data - Proactive insights and recommendations - The foundational AI and data capabilities that make these experiences useful, reliable, and scalable You will work closely with Engineering, Data, Design, and product teams across the company to build AI products that are deeply integrated into real workflows. This is a hands-on product role for someone who likes turning ambiguity into clear direction, going deep with engineers, and shipping products customers actually use. Qualifications - 5+ years of product management or other relevant experience, ideally in B2B SaaS, fintech, AI/ML, data products, or platform/infrastructure-heavy environments - Strong product instinct and the ability to distinguish between interesting technology and valuable product outcomes - Experience working on complex systems involving data, workflows, APIs, or backend-heavy product areas - Ability to operate in ambiguity, create structure, and make sound decisions without perfect information - Strong technical fluency; comfortable working closely with engineers on data access, integrations, model capabilities, evaluation, reliability, and system design trade-offs - Genuine curiosity about AI and strong intuition for where it creates real value, combined with a clear understanding of its limitations, risks, and failure modes - Track record of shipping products that are adopted in real workflows, not just launched - High ownership, strong bias for action, and willingness to get hands-on with specs, metrics, discovery, and delivery - Strong communication and stakeholder management skills in cross-functional and cross-domain environments - Fluent in English; other European languages are a plus Requirements - Own the strategy, roadmap, and execution for Pliant Assistant and AI-enabled spend intelligence experiences - Define how customers understand their spend, identify opportunities to optimize it, and take action with less manual effort - Build natural-language and assistant experiences that allow users to ask questions about company spend and financial data, receive trustworthy answers, and take guided next steps - Drive the progression from insights to recommendations to action, including proactive monitoring, alerts, suggested actions, and automation where appropriate - Develop insight-driven product experiences that go beyond dashboards, with a strong focus on workflow integration, usage, and measurable outcomes - Own the product direction for the AI foundations currently sitting in this domain, including access to models and providers, secure connections to platform and customer data, and internal capabilities that support high-quality AI experiences - Partner closely with Engineering and Data on structured data models, pipelines, evaluation, observability, reliability, and guardrails required for trustworthy AI products - Define reusable AI patterns and best practices, and enable other product teams to embed AI into their domains where it makes sense - Write detailed product requirements, go deep with engineers on backend-heavy problems, analyze usage data, talk to customers, and iterate quickly based on real-world feedback - Define and monitor KPIs such as assistant adoption, percentage of actions taken from insights, percentage of decisions influenced by AI, reduction in manual analysis, and measurable spend optimization - Ensure AI experiences are accurate, understandable, secure, and aligned with customer trust, compliance, and operational requirements Benefits - The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence - Attractive remuneration - Your choice of preferred OS, Windows or Mac - Flat hierarchy and transparent communication in a relaxed, professional atmosphere - Opportunity to develop your talent in a dynamic team with ambitious goals - Flexibility and possibility to work remotely - Monthly mobility benefit - Wellhub Membership - Pliant Card with monthly credit to explore the product and enjoy food with colleagues

Role Description As Associate Product Manager - Cards (EU/UK remote) (m/f/d), you will help shape the features and systems that power Pliant’s end-to-end card domain — from customer-facing card capabilities to the underlying infrastructure that ensures cards can be issued, managed, and used reliably at scale. Your scope will span both product experience and platform capabilities across areas such as: - Card issuance and management experiences - Card products and configuration models - Card lifecycle operations such as issuing, lock/unlock, expiration, and termination - Transaction processing and authorization - Spend controls and fraud prevention - Card security and wallet/payment capabilities such as tokenization, PIN management, Apple Pay, Google Pay, and Click to Pay This role is ideal for someone with first product experience who wants to grow in a highly relevant fintech domain that combines customer experience, backend systems, and operational excellence. You will work closely with Engineering, Design, Operations, Risk, Fraud, Compliance, and other product teams to help deliver reliable, scalable, and intuitive card capabilities. Success in this team means treating reliability and performance as first-class outcomes, maintaining clear and scalable domain logic, and building dependable card capabilities that other product teams can build on. This role sits within the Payments group of Pliant’s tech organization and reports to the Principal Product Manager responsible for the Cards domain. Qualifications - 1–2 years of experience in product management or a similar role in a tech environment; alternatively, experience in another relevant role combined with internship experience in product management, technology, or startups - Outstanding academic and/or early professional track record, ideally demonstrated through studies at a top university and/or experience in a highly selective, high-performance environment such as a top-tier fintech, fast-scaling technology company, leading management consulting firm, or investment bank - Strong interest in fintech, payments, cards, or financial infrastructure - First experience working in cross-functional teams with Engineering, Design, Operations, or business stakeholders - Strong analytical and problem-solving skills, with the ability to structure ambiguous problems and think in a pragmatic way - Sufficient technical fluency to collaborate effectively with engineers on APIs, integrations, backend workflows, and business logic - Ability to write clear requirements and communicate ideas in a structured way - A hands-on mindset, curiosity, and eagerness to learn in a fast-moving environment - Strong ownership mentality and attention to detail - Fluent in English; other European languages are a plus - Exposure to card issuing, payment processing, fraud, or regulated financial products is a plus, but not required Requirements - Support the roadmap and execution for Pliant’s card domain across customer-facing features and internal platform capabilities - Own smaller product areas and improvements end-to-end, from problem definition and requirements to rollout and iteration, with support from more senior product leaders - Partner closely with engineers and stakeholders to translate business needs into clear requirements, user stories, and acceptance criteria - Help improve card issuance and card management workflows, including the validations and business logic behind customer and internal experiences - Contribute to core card lifecycle capabilities such as issuance, status changes, expiration handling, and termination processes - Work on transaction processing and authorization flows with a focus on correctness, reliability, and low latency - Support the development of spend controls, fraud-prevention mechanisms, and card-security features that protect customers and reduce losses - Help maintain a clear separation between product/domain logic and core processing services so the platform remains stable and easy to operate - Define and monitor KPIs such as issuance success rate, authorization success rate, latency, availability, and operational error rates - Use data, customer feedback, and operational insights to identify opportunities, prioritize improvements, and validate solutions - Collaborate with Operations, Support, and other internal teams to improve workflows, reduce manual effort, and handle exceptions effectively - Participate in launches, rollout planning, incident follow-ups, and continuous improvements to product quality and reliability Benefits - The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence - Attractive remuneration - Your choice of preferred OS, Windows or Mac - Flat hierarchy and transparent communication in a relaxed, professional atmosphere - Opportunity to develop your talent in a dynamic team with ambitious goals - Flexibility and possibility to work remotely - Monthly mobility benefit - Wellhub Membership - Pliant Card with monthly credit to explore the product and enjoy food with colleagues

Role Description As a Solutions Engineer (remote) (m/f/d), you’ll be a key technical consultant and enabler for our customers and partners, helping them successfully adopt and scale Pliant’s platform. You will work with an ambitious team of Solutions Engineers, and collaborate cross-functionally with Sales, Partnerships, Customer Success, Product, and Engineering to deliver smooth onboarding, strong integrations, and high-quality technical guidance. This is a hands-on, customer-facing role: - Lead integrations and answer technical questions in pre-sales and post-sales contexts. - Enable customers to use our public APIs (Pro API and CaaS). - Ensure feedback from the field is translated into actionable product and documentation improvements. This role is Remote with preference working on EST timezone. What You’ll Do - Own technical onboarding & integrations: - Plan and drive customer/partner onboarding, integration timelines, and go-live readiness for API-based setups. - Support Sales & Partnerships (pre-sales): - Handle technical discovery, solution design, demos, RFP/questionnaires, and proof-of-concepts for enterprise opportunities and partners. - Be the integration “problem solver” during the onboarding (post-sales): - Troubleshoot integration challenges, reproduce problems, propose workarounds, and coordinate with Product/Engineering to resolve blockers quickly. - Enable and train developers & operators: - Run workshops and training sessions, help customers build confidently on our APIs with best practices, examples, and clear guidance. - Build reusable assets: - Collaborate with our technical writer to produce and maintain reference architectures, integration playbooks, checklists, and internal enablement material to improve consistency and speed across implementations. - Bring customer feedback into the product loop: - Capture structured feedback, identify recurring pain points, and help translate field insights into product and documentation improvements. Qualifications - 5+ years of relevant experience in solutions engineering/architecture, sales engineering, or technical consulting. - Strong technical experience with APIs and integrations (REST, JSON, webhooks, authentication concepts like OAuth/API keys, Postman/cURL). - Comfortable with one programming language (e.g., TypeScript, Python, Java) to build lightweight prototypes, integration validation, and test workarounds with REST APIs. - Strong communication skills across demos, solution design, and technical enablement with both engineers and business stakeholders. - High-ownership, service-oriented mindset, comfortable driving end-to-end solutions, unblocking others, and systematizing learnings into repeatable assets. - Experience building repeatable processes (intake, triage, enablement assets) to scale our services across many stakeholders. - Experience owning complex customer/partner integrations end-to-end, coordinating multiple stakeholders and driving timelines to completion. - Fluent in English. Bonus points - Fintech/payments/cards experience. - Experience with ERP or accounting integrations (e.g., NetSuite, SAP, Microsoft Dynamics, DATEV, Xero, QuickBooks) and related data flows (accounting reconciliation, exports, etc.). - Other European languages are a plus. What We Offer - The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence. - Your choice of preferred OS, Windows or Mac. - Flat hierarchy and transparent communication in a relaxed, professional atmosphere. - Opportunity to develop your talent in a dynamic team with ambitious goals. - Flexibility and a remote first work environment. - Company card with a monthly allowance for lunches, coffee, etc. with co-workers.

Role Description We are hiring a Software Engineer - Mobile (m/f/d) for EU/UK remote. As part of the Engineering department, you will join one of our cross-functional teams of frontend and backend engineers, product managers, and designers. You will be playing a key role in delivering innovative features paired with a great user experience to our business customers. For this purpose, you have good attention to detail and don’t just work on code but bring a product to life! What You'll Do - Conception, definition, and further development of our mobile app(s) - Build and ship high-quality mobile features in React Native for iOS and Android, from concept to production - Translate product requirements and designs into clean, maintainable UI and robust business logic - Own performance and reliability - Implement and maintain native modules/bridges when platform-specific capabilities are required (Swift/Obj-C, Kotlin/Java) - Participate in code reviews, architectural decisions, and documentation to keep the codebase consistent and scalable Qualifications - Expertise in building testable, maintainable, and extendable architecture - Passion for good software engineering practices - Knowledge of mobile architecture patterns and antipatterns - 5+ years of professional mobile development experience, including hands-on React Native work in production - Solid understanding of mobile performance fundamentals (rendering, memory, startup time) and debugging in production - Working knowledge of native iOS/Android development (Swift/Obj-C and/or Kotlin/Java) and the ability to build or maintain native modules when needed - Familiarity with testing practices (unit/integration/e2e) and CI/CD pipelines for mobile delivery - Clear communication and the ability to collaborate effectively with Product, Design and Backend teams Bonus Points - Experience implementing secure authentication, token lifecycle management, secure storage (Keychain/Keystore), and threat-aware mobile practices - Strong understanding of mobile performance (JS/UI thread behavior, memory, startup time) and use of profiling tools (Flipper, Xcode Instruments, Android Studio Profiler) - Familiarity with end-to-end testing for mobile (Detox/Appium) - Native experience in Swift/Obj-C and Kotlin/Java, including building custom native modules and working with platform APIs - Exposure to payments/fintech features (Apple Pay/Google Pay, tokenization flows, 3DS, strong customer authentication) and compliance-aware development Benefits - The opportunity to work in a growing team with big responsibilities that thrives on a strong exchange of knowledge and excellence - Attractive remuneration - Your choice of preferred OS, Windows or Mac - Flat hierarchy and transparent communication in a relaxed, professional atmosphere - Opportunity to develop your talent in a dynamic team with ambitious goals - Flexibility and possibility to work remotely - Monthly mobility benefit - Wellhub Membership - Pliant Card with monthly credit to explore the product and enjoy food with colleagues