Role Description We're hiring a Head of Product for the Foundation to turn our research into shipped, public-facing products: agent evaluation platforms, benchmarks, leaderboards, datasets, developer tools, and community launches. You'll take ambiguous ideas from concept to launch, with clear users, metrics, documentation, and iteration loops. You will work across research, engineering, design, marketing, BD, and community. You’ll own the Foundation’s product function and roadmap, stepping in to lead the existing Agents & Evaluation (Eval AI) product effort. This is a senior, 0-to-1 leadership role in a category where best practices don’t exist yet. You’ll define them, and build and lead the team that delivers them. What You'll Do - Own 0-to-1 launches end to end: translate research agendas into product specs, user journeys, success metrics, and launch plans. - Own the Foundation’s product function: strategy, roadmap, and priorities. You will lead the Agents & Evaluation product team. - Act as the Foundation’s primary product counterpart to Sentient Labs’ research and product teams. You will translate their research into Foundation products and align roadmaps across both organizations. - Package technical work into products people can use, such as docs, demos, benchmarks, leaderboards, blog posts, and developer workflows. - Run developer-facing programs: public challenges, competitions, hackathons, cohorts, and partner-backed launches. - Build feedback loops from developers, researchers, partners, and open-source contributors back into the roadmap. - Shape product strategy for emerging categories, such as agent evaluation, open-source AI distribution. Qualifications - 4+ years of product experience in AI/ML, developer platforms, infrastructure, or technical tools, including leading a product team or owning a product function. - Experience leading people and operating as a senior cross-org partner. You will own a function, mentor PMs, and work as a peer to research and engineering leadership. - A track record of shipping complex 0-to-1 products in ambiguous, fast-moving environments. - Hands-on familiarity with LLMs, AI agents, evals, benchmarking, or model deployment workflows. Technical background is required to debate tradeoffs with researchers and engineers. - Exceptional communication: you turn dense technical work into product narratives developers and partners actually read. - High ownership and urgency; comfortable being the connective tissue across many stakeholders. Nice to Have - You've built or run benchmarks, leaderboards, eval systems, or open-source programs. - Knowledge of agent architectures, tool-calling systems, safety evaluations, or AI governance. - Experience with product-led growth, developer communities, technical GTM, or ecosystem programs. - Enough full-stack fluency (e.g., Next.js, Postgres) to prototype or pressure-test what you ship.

• Own portfolio-level business outcomes including revenue growth, retention, platform adoption, and customer expansion. • Develop a deep understanding of government customers, including their constituent engagement goals, internal workflows, operating models, data needs, and backend processes. • Spend regular time with customers, prospects, and customer-facing teams to inform roadmap priorities and validate product decisions. • Clarify GXI’s role across the Granicus Experience ecosystem, including its relationship to GXC and GXA. • Define product-led growth pathways that drive adoption, activation, expansion, and retention. • Identify packaging and monetization opportunities, including what should be bundled, premium, cross-sold, or used to support upgrade motions. • Partner with UX and research to turn customer needs into intuitive, high-value product experiences for both external-facing and internal government use cases. • Drive alignment among senior leaders across engineering, design, product marketing, sales, customer success, finance, and other business stakeholders. • Use customer feedback, product usage data, market signals, and commercial input to make disciplined prioritization decisions and document best practices for Emerging Product Team. • Establish success metrics for GXI, including adoption, engagement, customer value, operational impact, expansion, retention, and revenue impact. • Communicate roadmap, strategy, tradeoffs, and outcomes clearly to executive and cross-functional audiences, including Board-level presentation slides. • Partner with executive leadership to define long-term investment priorities.

• Create, articulate, evangelize, champion, and execute the vision for Capacity Management and AI Virtual Agents • Own the product roadmap for your domain and make defensible and data-driven strategic prioritization decisions to optimize customer impact and business results • Drive the product development lifecycle from market research through discovery, design, validation, requirements, grooming, planning, development, delivery, and go-to-market • Enable pre-sale and post-sale stakeholders to understand market needs, use cases, and recommended best practices, including partnering with Documentation, Enablement, and Marketing on content creation • Influence multiple product areas in collaboration with R&D leaders across CRM, Pricebook, Estimates, Purchasing, Inventory, Jobs & Project Management, Forms & Media, Accounting, and Reporting • Achieve goals by establishing and attaining KPIs for revenue, retention, usability, adoption, engagement, and satisfaction • Identify and take action on opportunities for continuous improvement • Communicate and mitigate risks in order to successfully achieve objectives • Own customer and prospect escalations to ensure proper resolution while managing impact to roadmap commitments • Nurture strategic partnership relationships, resulting in creation and adoption of new integrations

• Develop and communicate a clear product vision and strategy that aligns with Purple Mattress's overall goals and objectives. • Collaborate with stakeholders, including business leaders and end-users, to gather and prioritize technology requirements. • Create and maintain a product roadmap that outlines the delivery of IT solutions and features over time. • Lead cross-functional teams in the planning, execution, and delivery of IT projects, ensuring on-time and on-budget delivery. • Evaluate and manage relationships with technology vendors, ensuring that third-party solutions align with Purple Mattress's needs and standards. • Identify and mitigate risks associated with IT projects, providing solutions and contingency plans as needed. • Collaborate with quality assurance teams to ensure the reliability, security, and performance of technology solutions. • Advocate for a seamless and user-friendly experience for both internal and external users, gathering feedback and making improvements. • Manage change associated with technology implementations, ensuring successful adoption and minimal disruption. • Maintain comprehensive documentation, including product requirements, user stories, and technical specifications.