Role Description Join our team and assist clients with booking and managing hotel reservations. You’ll provide excellent customer service, offer detailed information on hotel options, and ensure a smooth reservation process—all from your home office. Key Responsibilities - Assist clients in selecting and booking hotels - Share accurate details on amenities, pricing, and availability - Manage and update reservation details - Communicate promptly and professionally via phone, email, or messaging Qualifications - Strong communication and customer service skills - Professional, detail-oriented, and self-motivated - Basic computer skills and reliable internet connection - Hospitality or customer service experience is a plus Benefits - Flexible remote schedule - Full training and booking system access - Supportive team environment - Income-earning possibilities based on performance - Travel discounts and perks

Role Description We are looking for a senior T3 Operations & Support Specialist (Compute & OS) to join its Local Operations Germany team. In this role, you will hold Tier-3 operational ownership for Compute and Operating System services supporting the EDP Platform — a cloud-native, hybrid platform built to accelerate software product delivery across the energy sector. You will be responsible for handling complex incidents, ensuring platform stability and security compliance, and driving automation to reduce operational toil, directly supporting production business applications for 50Hertz. Key Responsibilities - Complex incident management & troubleshooting - Handle complex incidents, perform deep troubleshooting and root cause analysis, and drive permanent fixes and preventive measures. - Ensure compute/OS readiness for releases and changes, including monitoring/alerting coverage, performance baselines, hardening, patch strategy, rollback and recovery procedures, and runbooks. - Execute and continuously improve standard operational procedures through automation to reduce toil and improve MTTR and stability. - Coordinate with Kubernetes/Data and Network/Storage SMEs to resolve cross-domain production issues. - Operational readiness for deployments - Validate deployment artifacts from an operations perspective. - Define and enforce quality assurance measures (documentation of standard operation procedures, successful test reports) to ensure high quality of delivered products and services. - Ensure rollback strategies and operational monitoring (observability) are in place for every production deployment. - Platform stability & Kubernetes operations - Monitor system health, performance metrics, and service availability across multi-tenant environments. - Identify, analyze and resolve incidents, minimizing service disruption. - Trigger root cause analysis and implement corrective and preventive actions. - Automation & service reliability - Address recurring operational issues by automating remedial standard operations processes. - Validate all automated procedures following the established software development lifecycle including staging, testing, and validation reviews. - Security & compliance - Implement monitoring and logging strategies to support audit and compliance requirements. - Perform routine security scans and remediate identified vulnerabilities. Qualifications - 5–10+ years in IT operations / service delivery / platform operations with demonstrated leadership in mission-critical environments. - Proven experience implementing and leading Incident, Problem, Change, and Release governance in production. - Virtualization with VMware 8. - Operating Systems: Red Hat Enterprise Linux and Ubuntu. - Operating Systems Tools: Satellite, IPA, Certificate Server. - ITSM / Collaboration tools: Jira Service Management (JSM), Jira, Confluence. - Fundamental understanding of core operations processes (incident management, change management, problem management, IT Service Management) and SRE concepts. - Experience gathering operational insights from monitoring and observability tooling, including SLI/SLA/SLO management and tracking. - Hands-on experience documenting procedures and enforcing clear runbooks and playbooks. - Hands-on experience with monitoring and logging tools: Prometheus, Grafana, Datadog, Mimir, Loki. - Understanding of modern platform operations (Kubernetes/containers, automation, observability) sufficient to govern specialists. - GitOps and IaC awareness: Terraform/OpenTofu, ArgoCD, Helm. Languages - English — minimum C1 CEFR level, spoken and written. Mandatory. - German — minimum C1 CEFR level, spoken and written. Mandatory. Preferred Experience - Experience operating in regulated or high-availability industries (banking, telco, public sector, healthcare). - Experience with SRE practices (SLOs/SLIs, error budgets) and reliability management. - Familiarity with enterprise DevOps toolchains: GitLab, JFrog Artifactory, Backstage, Harness. Location & Work Model - Remote from Europe - Occasional travel required. - Full-Time

Role Description AO Globe Life is expanding its remote workforce and seeking motivated professionals who want to help individuals and families make informed decisions about important supplemental benefit programs. This fully remote opportunity offers meaningful work, professional development, and the flexibility to build a long-term career within a supportive, service-driven environment. In this role, you’ll connect with individuals who requested information about available benefits, conduct virtual consultations, and guide clients through their options with professionalism and care. - No cold calling, door knocking, or outbound prospecting required. Qualifications - Professionals with a strong customer service mindset - Confident communicators who build trust through virtual conversations - Detail-oriented individuals who value organization and follow-through - Self-motivated professionals comfortable working independently in a remote environment - Candidates comfortable using Zoom and digital communication platforms - Service-oriented individuals motivated by helping others - Customer service or client-facing experience is helpful but not required Requirements - Authorized to work in the United States - Reliable high-speed internet connection - Windows-based laptop or desktop computer with webcam capability - Must be physically located within the United States Benefits - 100% remote work environment from anywhere in the United States - Flexible scheduling that supports work–life balance - Warm inbound client interest — no cold outreach required - Comprehensive training and licensing support - Weekly direct deposit - Health insurance premium reimbursement program - Monthly and quarterly performance bonuses - Equity opportunities for qualifying team members - Long-term income potential through vested renewals - Clear advancement pathways into mentorship and leadership roles - Collaborative, service-driven team culture Company Description For more than 70 years, AO Globe Life has partnered with labor unions, credit unions, and veteran organizations to provide supplemental benefits that help protect working families nationwide. Our remote-first workforce is built around mentorship, service, integrity, and long-term professional growth. If you’re ready to build a flexible remote career where you can grow professionally while helping families make informed decisions about their future, apply today to learn more about joining AO Globe Life.

Role Description Du suchst einen festen, planbaren Nebenjob, den du komplett von zu Hause aus machen kannst? Dann lies weiter. Aufgaben - Telefonischer Support für unsere Kunden - Beantwortung von Kundenanfragen per E-Mail - Saubere Dokumentation deiner gelösten Anfragen (Tickets) Deine Arbeitszeiten - Montag bis Freitag, täglich 2 Stunden - Du entscheidest dich für ein festes Zeitfenster, das du dann dauerhaft übernimmst: - 08:00 – 10:00 Uhr - 15:00 – 17:00 Uhr - 16:00 – 18:00 Uhr Wichtig: Wir brauchen jemanden, der wirklich jeden Werktag verlässlich da ist, Zuverlässigkeit ist uns das Allerwichtigste. Qualifications - Zuverlässigkeit und Disziplin, du bist jeden Tag pünktlich online - Freundliche, klare Kommunikation am Telefon und per E-Mail - Eigener Laptop/PC, ruhiger Arbeitsplatz und stabiles Internet - Gutes Deutsch in Wort und Schrift Benefits - 13 € Stundenlohn - 100 % Remote, arbeite von überall - Feste, planbare Arbeitszeiten - Ein eingespieltes Team, das dich einarbeitet Zu den Erwartungen (fair & transparent): Damit der Job für beide Seiten funktioniert, solltest du in deinem Zeitfenster realistisch 20–30 Tickets pro Tag lösen können. Company Description Wir sind Patricia und Philipp und haben vor mehr als fünf Jahren Silberkraft gegründet. - Unsere Produkte werden zum Großteil in kleinen, regionalen Produktionsstätten in Deutschland oder Österreich hergestellt. - Unser Anspruch ist es nur Inhalts- und Wirkstoffe zu verwenden, die wir selbst mit gutem Gewissen im eigenen Haushalt verwenden wollen. - Ganz nach dem Motto: "Made to make you feel good!"