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Customer Service Representative, German
Location
Greece
Posted
2 days ago
Salary
0
Seniority
Senior
Job Description
Customer Service Representative, German
JUJUR.eu
• Handling incoming phone calls, messages, and emails from customers. • Providing information and assistance on products, including vacuum cleaners, air purifiers, hair care tools, and more. • Troubleshooting technical issues and offering solutions to customer inquiries. • Processing warranty claims, repairs, and replacements. • Offering product recommendations based on customer needs and preferences. • Maintaining high customer satisfaction through professional and courteous communication.
Job Requirements
- Excellent writing and verbal communication skills in French and English
- Strong attention to detail.
- Good technical troubleshooting and problem-solving skills.
- Ability to handle unexpected changes and customer concerns with professionalism.
- Experience in customer support or technical support roles will be appreciated.
Benefits
- Relocation support (Athens or Thessaloniki): Flights, accommodation & housing assistance, all at no cost to you
- Competitive monthly salary + 2 extra salaries per year.
- Health care benefits and numerous other discounts.
- Full training by certified instructors on products and customer service techniques.
- Professional growth and development opportunities.
- Special events, community involvement, and social responsibility initiatives.
- Free online Greek language courses.
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