• Enable partners to deliver high-quality implementation and support services aligned with Autodesk standards • Build strong relationships with partners, providing guidance and conducting regular business reviews to optimize performance • Design and refine scalable service programs that enhance Autodesk solution adoption and customer success • Assist partners in resolving service challenges, addressing customer escalations, and improving delivery efficiency • Ensure partner services align with Autodesk’s evolving product offerings, keeping them informed on updates and best practices

Role Description We are looking for a Mid Atlassian Consultant based in India to serve as a key point of contact for our Atlassian platform ecosystem. In this role, you will balance day-to-day administration and platform support with continuous improvement initiatives, ensuring scalability, governance, and alignment with business objectives. Key Responsibilities - Atlassian Platform Support & Administration - Serve as the primary point of contact for Atlassian platform support, managing incidents, service requests, troubleshooting activities, and user inquiries. - Own hands-on administration of Jira, Jira Service Management, and Confluence, including workflows, screens, issue types, custom fields, automation rules, permissions, and project configurations. - Manage user provisioning, group membership, permission schemes, and project role assignments. - Troubleshoot and resolve platform issues, configuration conflicts, and integration-related incidents. - Monitor platform health, usage, and operational performance to ensure a stable and reliable environment. - Maintain platform governance standards and ensure consistency across projects and teams. - Continuous Improvement & Platform Evolution - Assess enhancement requests and identify opportunities to improve processes, user experience, and operational efficiency within the Atlassian ecosystem. - Gather, analyze, and document business requirements, translating them into scalable Atlassian solutions. - Design, configure, and implement platform enhancements aligned with business objectives and best practices. - Facilitate discussions with stakeholders to understand pain points, prioritize improvements, and align expectations. - Recommend and implement automation opportunities to reduce manual effort and improve service delivery. - Identify opportunities to expand Atlassian capabilities and increase platform adoption across the organization. - Jira Service Management & ITSM Enablement - Configure and maintain service projects, queues, SLAs, request types, workflows, portals, and automation rules. - Support continuous improvement of ITSM processes, including Incident, Service Request, Change, and Problem Management. - Optimize service catalog and customer portal experiences to increase self-service adoption and user satisfaction. - Assist stakeholders in defining and refining service management practices aligned with organizational needs. - Support Assets configuration and maintenance to ensure accurate representation of business and technology assets. - Reporting, Analytics & Insights - Design and maintain dashboards, reports, and metrics that provide visibility into platform utilization, service performance, and operational trends. - Support reporting initiatives that leverage Power BI or other reporting platforms, when applicable. - Proactively identify trends, recurring issues, and improvement opportunities through data analysis. - Maintain documentation of report definitions, calculations, and data sources to ensure long term sustainability. - Knowledge Management & Documentation - Create and maintain knowledge base articles, operational procedures, platform documentation, and support runbooks. - Support Confluence space administration, including permissions, templates, content organization, and governance. - Promote knowledge-sharing practices that improve user enablement and reduce recurring support demand. - Ensure configuration changes and platform enhancements are properly documented. - Client Partnership & Stakeholder Engagement - Operate as an embedded member of the Acuity team while maintaining alignment with e-Core delivery standards and practices. - Build strong relationships with business and technical stakeholders across the organization. - Communicate technical concepts, risks, and recommendations in clear business language. - Provide regular updates on support activities, enhancement initiatives, risks, and opportunities. - Collaborate with Acuity stakeholders to define priorities, manage expectations, and ensure the successful delivery of support and evolution activities. Qualifications - Proven experience administering and supporting Atlassian Cloud products, particularly Jira, Jira Service Management, and Confluence. - Strong hands-on experience with Jira configuration, including workflows, screens, issue types, custom fields, permissions, automation rules, dashboards, and reporting. - Experience supporting Jira Service Management environments, including queues, SLAs, request types, customer portals, and service catalogs. - Familiarity with Atlassian Assets configuration and administration. - Experience troubleshooting platform issues, managing user requests, and supporting business-critical Atlassian environments. - Strong understanding of Atlassian best practices, governance, and platform administration. - Experience gathering requirements and translating business needs into effective platform solutions. - Excellent problem-solving, analytical, and organizational skills. - Strong written and verbal communication skills with the ability to interact effectively with both technical and business stakeholders. - Fluent English, with the ability to participate in client meetings, document solutions, and communicate effectively in a global environment. - Availability to work primarily during Indian Standard Time (IST) business hours. - Flexibility to support a staggered team schedule, as team members may have offset workweeks (e.g., Tuesday–Saturday and Wednesday–Sunday) to ensure continuous support coverage, including weekends. - Ability to collaborate effectively within a distributed global team and adapt to evolving support and operational requirements. Location - Remote - India. Nice to have - Atlassian certifications (ACP) are a plus. - Experience with reporting and analytics tools Power BI. Benefits - Join e-Core and be empowered to grow, connect, and make a difference. - We recruit with intentionality to reflect our culture, valuing diversity in all its forms. - Our commitment is to Equal Opportunity, encouraging each person to be themselves and grow both professionally and personally.

Requisition Number: 2366240 Optum Insight is improving the flow of health data and information to create a more connected system. We remove friction and drive alignment between care providers and payers, and ultimately consumers. Our deep expertise in the industry and innovative technology empower us to help organizations reduce costs while improving risk management, quality and revenue growth. Ready to help us deliver results that improve lives? Join us to start Caring. Connecting. Growing together. The Senior Consultant, Technology Consulting is a leader within the Optum Advisory Service. You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week. Primary Responsibilities: - Serve as a software engineer contributing to delivery of software products in an agile environment - Participate in sprint planning sessions, user story grooming and feature development - Design and develop integrations between enrollment, front end sales systems and rest of the customers technology ecosystem - Proven track record of hands on engineering working in a .Net and Azure cloud environment - Work with client requirements, technical architects, scrum master and product owner to scope, plan, design and build integrations - Build and maintain solid client relationships - Ensure client satisfaction by delivering high quality services - Determine process improvements and adopt engineering best practices - Experience in working with AI tools such as Codex, Claude, Copilot etc. - Proven ability to take initiative and work independently in a fast-paced environment You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - 10+ years of experience in hands on software engineering - 10+ years of experience in software delivery using Agile models and sprint teams - 5+ years of experience in .Net and Azure cloud implementation - 5+ years of experience leading integration efforts for large scale system implementations - 5+ years of Full Stack development - 2+ years of experience in event driven microservices architecture - 2+ years of experience working with Health Insurance processes and systems focused on front end policy sales systems and enrollment - 1+ years of AI- Augmented SDLC (ChatGPT, Codex, Claude, Copilot) Preferred Qualifications: - Experience in AI/ML delivery projects - Experience with any / all of the following applications: MS Project, Smartsheet, Service Now, Jira, Rally - Experience working with payer systems and / or applications in a cloud environment - Experience working in and successfully navigating a matrixed environment - Proven to possess analytical reasoning and solution-focus problem solving - Proven ability to participate in cross-functional teams - Proven ability to work independently with minimal supervision *All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Role Description Are you passionate about cruising and helping others experience unforgettable journeys on the high seas? Join our team as a Remote Cruise Consultant/Travel Booker and assist clients in planning the perfect cruise vacations to top destinations worldwide and/or the ideal vacation. As a Cruise Consultant/Travel Booker, you'll be responsible for helping clients select and book cruises and/or trips that match their preferences, ensuring a smooth, seamless process from start to finish. This role offers flexibility with the opportunity to work from home. Responsibilities: - Plan and book clients' cruises, including accommodations, excursions, and transportation. - Provide clients with detailed information on cruise options, itineraries, and onboard amenities. - Coordinate bookings and payment processing, ensuring all details are accurate and timely. - Address customer inquiries, offer recommendations, and resolve any issues that may arise during the booking process. - Maintain strong relationships with cruise lines, suppliers, and clients to ensure continued satisfaction. Qualifications - Strong passion for travel and cruising. - Excellent communication and organizational skills. - Ability to work independently and efficiently manage time. - A customer-focused approach with the ability to manage client needs effectively. - No prior experience required; however, experience in customer service or the travel industry is a plus. Requirements - Flexible work schedule – the ability to work remotely. Benefits - Travel perks and discounts to experience the destinations you promote. - Competitive compensation based on bookings made. - Opportunities for professional growth within a supportive team environment. - Work alongside an award-winning team dedicated to delivering top-tier customer service. How to Apply If you are excited about helping others plan their dream cruises and have a passion for travel, apply today to become part of our team as a Remote Cruise Consultant/Travel Booker!