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Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
Software Engineer (SRE) - Remote
Location
Minnesota
Posted
5 days ago
Salary
$72.8K - $130K / year
Seniority
Senior
Job Description
Software Engineer (SRE) - Remote
Optum
Requisition Number: 2355216 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. We are seeking a Software Engineer with strong Site Reliability Engineering (SRE) capabilities to support a critical modernization initiative within a call center applications team. This role will focus on improving application stability, supporting cloud-based deployments, and enabling the transformation of legacy call center platforms into digital self-service chat and voice bot solutions. The engineer will work collaboratively across multiple teams, supporting cloud environments, deployments, and incident response activities to ensure highly available and resilient systems. If you reside in the states of Minnesota and District of Columbia, you will enjoy the flexibility of a hybrid-remote role as you take on some tough challenges. Primary Responsibilities: - Partner with cross-functional engineering and operations teams to ensure application reliability, stability, and performance - Support cloud environment provisioning, readiness, and ongoing operations - Assist with and monitor pipeline setup and cloud deployments, including daily and nightly deployments - Participate in production support, war rooms, and incident response efforts, helping to diagnose and resolve issues quickly - Debug issues across regions by tracing logs and analyzing system behavior in cloud environments - Leverage application performance monitoring tools to identify, troubleshoot, and prevent system issues - Support the reliability, availability, and performance of distributed systems across cloud, edge, and device environments - Help define, measure, and monitor SLIs and SLOs for services. Identify reliability risks and collaborate with senior engineers on mitigation plans - Participate in on call rotations and assist with incident response and post incident reviews - Contribute improvements to runbooks, automation, and tooling that reduce alert noise and operational toil - Help enhance detection, alerting, and response workflows - Implement and improve telemetry using OpenTelemetry, Grafana,splunk and related tools - Build dashboards and tools that improve visibility into system health and AI service behavior - Ensure observability data is complete, accurate, and actionable - Support safe, reliable deployment workflows including canaries, staged rollouts, and automated rollbacks - Assist in improving CI/CD systems and deployment tooling - Work closely with senior SREs, DevOps engineers, AI/ML teams, and platform engineers - Contribute to reliability reviews, operational readiness checks, and cross team projects - Advocate for modern SRE and DevOps practices within the organization You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - Bachelor's degree in computer science, Engineering, or related technical field (or equivalent practical experience) - 5+ years of hands on experience deploying and supporting applications in cloud platforms (GCP, AWS, Azure) - 4+ years of experience working in a Site Reliability Engineering (SRE), DevOps, or production support-focused software engineering role - 3+ years of experience with cloud-based deployments and CI/CD pipelines, including troubleshooting deployment and region-related issues - 3+ years of experience with application performance monitoring and logging tools (Splunk, Dynatrace, Grafana) - 3+ years of experience with writing scripts or tools in Python,React similar languages - Experience in Terraforms and Provisioning Environments - Experiencing querying logs, trace transactions, and identifying root causes of application issues Preferred Qualifications: - Experience supporting large-scale or legacy system modernization efforts - Familiarity with call center platforms or digital self-service / bot-enabled applications - Proven exposure to global delivery models with teams based in multiple regions - Proven solid cross-team collaboration skills, with the ability to work across distributed teams and time zones Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 to $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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OptumOptum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
Requisition Number: 2354096 Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. You'll enjoy the flexibility to work telecommute * from anywhere within the U.S. as you take on some tough challenges. Willingness to work standard business hours in EST, CST, or MST required. Primary Responsibilities: - Collaborating with software developers, engineers, and operations teams - Monitoring sites and software to make sure they're performing properly (including on-call shifts) - Anticipating potential problems before they occur (and coming up with solutions) - Conducting post-incident reviews - Documenting your work to turn findings into repeatable actions - Hands on Developer - Mentoring and coaching junior engineers - Conduct regular system audits and capacity planning exercises to identify areas for improvement and ensure readiness for future growth - Participate in on-call rotations and respond to incidents in a timely manner, ensuring quick resolution and effective communication with stakeholders - Establish and maintain best practices for monitoring, logging, and alerting using tools like Datadog, Prometheus, and Grafana - Configure and maintain services such as load balancers, relational & NoSQL databases, and messaging systems while ensuring high availability and performance - Design, develop, and deploy AI-powered solutions to address complex business challenges with emphasis on responsible use of AI What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include: - Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays - Medical Plan options along with participation in a Health Spending Account or a Health Saving account - Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage - 401(k) Savings Plan, Employee Stock Purchase Plan - Education Reimbursement - Employee Discounts - Employee Assistance Program - Employee Referral Bonus Program - Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.) You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - Bachelor's degree in CS or IT or engineering related field - 10+ years of experience in object-oriented programming language JAVA - 5+ years of experience as a Lead Software Engineer, DevOps Engineer or in IT Operations - 3+ years of experience with any one public cloud platform like AWS or Azure or GCP - 2+ years of experience with container technologies like Docker and Kubernetes - 1+ years of experience with automation and scripting tools such as Python, Bash, PowerShell, and Perl Preferred Qualifications: - Excellent communication and interpersonal skills, with the ability to work collaboratively with development teams, stakeholders, and management - Experience in problem-solving skills on complex technical issues and a proactive attitude towards identifying and addressing potential issues - Experience with public cloud platforms, hybrid cloud environments, and migration strategies - Experience with REST API design, micro services, and event driven architecture - Experience with configuration and deployment management tools such as Ansible, Terraform - Experience with configuration and maintenance of services such as load balancers, relational & NoSQL databases, and messaging systems - Experience in monitoring and alerting tools such as Datadog, Prometheus, and Grafana - Experience with incident response and post-mortem analysis - Demonstrated excellent communication and interpersonal skills, with the ability to work collaboratively with development teams, stakeholders, and management *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 to $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #GREEN
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