• Answer incoming patient calls and respond to inquiries professionally and compassionately • Educate prospective patients about available services and treatment options • Assist with scheduling new patient consultations and follow-up appointments • Conduct patient follow-up communications and appointment reminders • Provide exceptional customer service and patient experience • Complete new patient onboarding and intake processes • Set up new patient profiles and records in Simple Practice • Perform insurance pre-qualification and eligibility checks • Coordinate patient documentation, forms, and required paperwork • Maintain accurate patient records and administrative workflows • Support communication between patients and providers • Update and maintain the practice's Psychology Today profile • Assist with website content updates and modifications • Support Google Ads campaigns and basic marketing initiatives • Help improve online visibility and patient acquisition efforts • Assist with practice growth projects and outreach activities

• Enter handwritten patient notes into the JerryMed EHR system accurately and efficiently. • Transcribe and document patient information with a high level of accuracy. • Update and maintain patient charts and medical records. • Process and organize approximately 700+ patient notes per month. • Ensure documentation is complete, accurate, and entered in a timely manner. • Manage note workflows from three different healthcare facilities. • Organize digital files and patient documentation. • Maintain HIPAA compliance and patient confidentiality standards. • Assist with general administrative tasks as needed. • Support additional note entry and documentation projects when workload allows. • Communicate effectively regarding missing information or documentation discrepancies. • Help streamline record-keeping and administrative processes to improve efficiency.

Title: Senior Executive Assistant Location: Delray Beach, FL (hybrid); Delray Beach, FL (on-site) Job Description: WHO ARE WE? Launch Potato is a profitable digital media company that reaches over 30M+ monthly visitors through brands such as FinanceBuzz, All About Cookies, and OnlyInYourState. As The Discovery and Conversion Company, our mission is to connect consumers with the world’s leading brands through data-driven content and technology. Headquartered in South Florida with a remote-first team spanning over 15 countries, we’ve built a high-growth, high-performance culture where speed, ownership, and measurable impact drive success. WHY JOIN US? At Launch Potato, you’ll accelerate your career by owning outcomes, moving fast, and driving impact with a global team of high-performers. This role requires working in our Delray Beach office 4 days per week. The Role This role sits at the intersection of executive operations, personal assistant support, and company events. As Launch Potato has scaled to nearly 200 people across 18 countries, executive ops complexity has outpaced what ad-hoc support can sustain. This role consolidates all three into a single dedicated owner so leadership stays focused on the business. The mission: keep C-suite running at maximum effectiveness and own every internal and external event end-to-end. Our events are extremely important; there needs to be a passion and level of detail that matches what our Fortune 100 partners expect. This person is in the room at industry conferences and C-level partner dinners, not just coordinating behind the scenes. What You'll Bring - 5-7+ years of EA experience; 3+ years supporting C-suite or President-level leaders - Demonstrated experience supporting multiple C-suite executives simultaneously with competing priorities - End-to-end event ownership across industry conferences and internal company events - Vendor sourcing, contract negotiation, and budget reconciliation experience - Strong proficiency in Google Sheets (Excel also acceptable) - Proficiency in Google Workspace, Slack, Concur, and Calendly What You'll Own Executive Support - - Schedule management across multiple C-suite executives, balancing strategic priorities and competing time-sensitive demands - Inbox ownership: draft responses, maintain follow-ups, proactively flag urgent communications - Meeting coordination: agendas, pre-reads, follow-ups, and execution - Executive travel and personal logistics - Confidentiality and professional judgment across all executive interactions Event Coordination - - End-to-end conference logistics: registration, hotel blocks, travel, swag, booth and sponsorship coordination - Conference schedule management: pre-booked meetings, dinners, and networking - External-facing client entertainment and partner events during conferences - Internal company events: All Hands, offsites, holiday parties, and culture events (in-person and virtual) - Vendor sourcing, contract negotiation, and budget ownership and reconciliation - Forward-looking event calendar, run-of-show documents, and post-event recaps Operations and Administration - - NDAs, expense reports, budget tracking, swag orders, and routine deliverables - Proactive identification and resolution of administrative bottlenecks - Liaison between C-suite and Finance, Sales, Account Management, and the Executive Team - Vendor relationship management across venues, caterers, hotels, and AV Traits of Success - Exceptional organization and attention to detail - Ownership-driven: sees problems before being asked, resolves without prompting - High emotional intelligence and professional judgment - Comfortable managing ambiguity and competing priorities without losing detail - Strong written and verbal communication; represents the company credibly at the executive level - Discretion and trustworthiness with sensitive information - Urgency and follow-through - Tech savvy: leverages AI to automate/speed up manual work, creates systems in gsuite that ensure accountability, etc. Who Won't Succeed Here - Waits for explicit instructions instead of taking ownership - Struggles with technology: we are tech forward so this person needs to be a pro in our systems listed above - Can't build cross-functional relationships in a remote environment - Gets overwhelmed managing executive support and event logistics simultaneously - Lacks the organizational discipline or pace this role demands Total Compensation Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments. Want to accelerate your career? Apply now! Since day one, we've been committed to having a diverse, inclusive team and culture. We are proud to be an Equal Employment Opportunity company. We value diversity, equity, and inclusion. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Role Description Our client is seeking a detail-oriented and reliable Medical Scribe Virtual Assistant to support healthcare documentation and records management processes. This role is primarily responsible for accurately entering handwritten patient notes into an Electronic Health Record (EHR) system, maintaining patient records, and ensuring documentation is completed efficiently and accurately. The ideal candidate has prior healthcare or medical documentation experience, is comfortable working with EHR systems, and can manage a high volume of patient notes while maintaining exceptional attention to detail and compliance with patient privacy and confidentiality standards. Schedule: - Part-Time (20 hours per week) - Working Days: Monday to Friday - Working Hours: Flexible within 9:00 AM – 6:00 PM PDT Compensation: - $5.00 – $6.00 per hour - Compensation will be based on experience and qualifications. Key Responsibilities - Enter handwritten patient notes into the JerryMed EHR system accurately and efficiently. - Transcribe and document patient information with a high level of accuracy. - Update and maintain patient charts and medical records. - Process and organize approximately 700+ patient notes per month. - Ensure documentation is complete, accurate, and entered in a timely manner. - Manage note workflows from three different healthcare facilities. - Organize digital files and patient documentation. - Maintain HIPAA compliance and patient confidentiality standards. - Assist with general administrative tasks as needed. - Support additional note entry and documentation projects when workload allows. - Communicate effectively regarding missing information or documentation discrepancies. - Help streamline record-keeping and administrative processes to improve efficiency. Qualifications - Experience working in healthcare, medical offices, or clinical settings. - Familiarity with Electronic Health Record (EHR/EMR) systems. - Strong attention to detail and accuracy in data entry. - Excellent organizational and time management skills. - Ability to work independently with minimal supervision. - Reliable, dependable, and consistent in meeting deadlines. - Strong understanding of HIPAA compliance and patient confidentiality requirements. - Excellent written communication skills. - Adaptable and comfortable working with flexible workflows and processes. - Self-motivated with a proactive approach to problem-solving. - Ability to handle repetitive tasks efficiently while maintaining high accuracy. - Comfortable managing large volumes of documentation and patient notes. - Professional, trustworthy, and responsive to feedback. - Quick learner who can adapt to new systems and procedures. Nice-to-Have Qualifications - Medical Scribe, Nursing, Medical Assistant, or Healthcare Administration background. - Experience transcribing handwritten medical notes. - Previous experience with chart management and medical documentation. - Familiarity with JerryMed or similar EHR platforms. Deal Breakers - No healthcare, medical documentation, patient records, charting, or EHR/EMR experience. - Poor attention to detail or a history of frequent data entry errors. - Inability to maintain HIPAA compliance, confidentiality, and professionalism. - Difficulty working independently or requiring constant supervision. - Poor communication skills, especially when clarifying documentation issues. - Unreliable attendance, inconsistent availability, or a history of missed deadlines. - Inability to manage repetitive, high-volume workloads while maintaining accuracy. - Resistance to learning new systems or adapting to established workflows. - Poor organization or time management skills that may impact documentation completion. - Concerns regarding integrity, trustworthiness, or handling confidential healthcare information. Basic Requirements - Must be proficient in speaking and writing English very clearly. - Must have relevant work experience. - Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding (mandatory). - Must be available for video meetings with your camera on (when needed). Technical Requirements - Device: Reliable laptop or desktop computer. - Internet: High-speed connection (minimum 25 Mbps). - Audio: Noise-canceling headset. - Video: Webcam for virtual meetings. - Workspace: Quiet, professional environment. Benefits - Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. - Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. - HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. - Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. - Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. - Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. - Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. - Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance.