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Insurance Admin Support Specialist
Location
United States
Posted
13 hours ago
Salary
0
Seniority
Senior
Job Description
Insurance Admin Support Specialist
Outsourcey
• Accurately enter and maintain client, policy, and claims information within internal systems. • Manage inboxes and conduct email follow-ups with clients, insurers, and third parties. • Prepare and update policy documentation, schedules, and related records. • Assist with policy renewals, endorsements, and general insurance administration tasks. • Ensure all records and documentation are complete and up to date. • Monitor outstanding items and follow up to ensure timely completion. • Maintain high levels of accuracy and compliance with internal processes. • Support brokers and account managers with day-to-day administrative activities. • Organise and file documents electronically. • Liaise with clients and stakeholders in a professional manner. • Assist with reporting and other ad hoc administrative tasks as required. • Contribute to process improvements and maintain service standards.
Job Requirements
- Min 2.5 years previous experience supporting an Australian insurance business.
- Strong data entry and administration skills with excellent attention to detail.
- Experience managing email correspondence and following up on outstanding items.
- Excellent written and verbal English communication skills.
- Experience using Insight Insurance CRM.
- Proficiency with Microsoft Office applications, particularly Outlook and Excel.
- Strong organisational and time management skills.
- Ability to work independently and manage competing priorities.
Benefits
- Competitive salary
- Opportunity to shape the HR function of a rapidly growing BPO.
- Work closely with a team of industry leaders who have successfully scaled BPOs in the past.
- Career growth and development opportunities.
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