• Complete, review, and oversee MDS assessments in accordance with federal and state regulations • Analyze and manage Case Mix opportunities to support accurate reimbursement • Monitor and improve Quality Measures through assessment accuracy and clinical documentation review • Collaborate with facility teams to ensure compliance and MDS completion timelines are met • Provide education and guidance related to MDS processes, reimbursement, and regulatory requirements • Maintain accurate records and ensure assessment integrity

Role Description Du bist die erste Adresse für Interessent:innen und Kund:innen rund um weclapp – und arbeitest eng mit unserem Development-Team zusammen, um Anforderungen klar zu definieren und in Lösungen zu übersetzen. - Projektbegleitung von A bis Z: Du begleitest Kund:innen durch den gesamten Prozess: - Anforderungsanalyse - Onboarding - Implementierung - Go-Live - Daily Support - Schulungen & Wissenstransfer: Du führst Onboarding-Schulungen durch, erstellst Dokumentationen und hilfst Teams dabei, ihr weclapp-System wirklich zu beherrschen. - Anforderungsmanagement & Weiterentwicklung: Du sammelst Kundenbedürfnisse, übersetzt sie in klare Anforderungen und arbeitest mit dem Dev-Team an maßgeschneiderten Lösungen und Plugins für den E-Commerce. Qualifications - Umfangreiche weclapp-Erfahrung (z. B. als Consultant, Inhouse im E-Commerce oder direkt im weclapp-Umfeld) - Gutes ERP-Prozessverständnis (Order-to-Cash, Purchase-to-Pay, Stammdaten, Workflows) - Solide Grundlagen in Buchhaltung/Finance (Grundlogik reicht – du musst keine Bilanzbuchhaltung sein) - Kommunikation & Struktur: du hörst gut zu, fragst sauber nach, dokumentierst klar, arbeitest lösungsorientiert - Sprachen: Deutsch fließend, Englisch mindestens B2 - Wohnsitz in DE oder AT, Arbeit fully remote. Requirements - E-Commerce-Stack-Verständnis (Shop-Systeme wie Shopify, Marktplätze, Versand/Logistik) - Erfahrung mit Schnittstellen/API, Automatisierungen, Datenimporten - Training/Enablement-Erfahrung (Schulungen, Dokus, Guidelines) - Consulting-Mindset: pragmatisch, kundenorientiert, proaktiv Benefits - Flexible Arbeitszeitmodelle: Teilzeit bis Vollzeit – passend zu deinem Leben - Attraktives Gehalt - Moderne Home-Office-Ausstattung: Apple MacBook + alles, was du für produktives Remote-Work brauchst - Lern- & Entwicklungsmöglichkeiten: wachsender Markt, neue Use-Cases, technische Nähe zum Produkt - Flache Hierarchien & schnelle Entscheidungen: offen, ehrlich, herzlich – ohne Konzernpolitik Company Description Wir sind die Wals Professional Services GmbH – kurz: Wals pro. Als junges und dynamisches IT-Unternehmen aus Wien haben wir uns auf die Digitalisierung und Automatisierung von Geschäftsprozessen spezialisiert. Unser technischer Fokus liegt dabei auf ERP-Lösungen (insbesondere weclapp), E-Commerce-Integrationen und der Entwicklung innovativer SaaS-Plugins. Wir verstehen uns nicht als klassischer Dienstleister, sondern als langfristiger Tech-Partner für ambitionierte E-Commerce-Marken. Unsere Kultur? Modern, offen und flexibel. Wir leben einen konsequenten „Remote-First“-Ansatz, der es unserem Team ermöglicht, ortsunabhängig zu arbeiten und Beruf mit Privatleben optimal zu vereinen. Bei uns treffen flache Hierarchien auf spannende Tech-Stacks und echten Teamgeist.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description As a member of our Solution Consulting team, you will have a major impact on our future success by supporting [Employee Experience, Customer Workflow, ITX] Solution Sales. You will guide revenue for one of our products with the support and partnership of Sales, Product Management, and the executive team. This is a hands-on technical consultant who can go wide and deep on solution delivery and solution positioning during sales cycles. What you get to do in this role: The Solution Consultant is a technical consultant with the advanced ability to develop, position and provide product-specific solutions during sales cycles while achieving quarterly and annual sales goals for an assigned territory. - Support product sales as a technical and domain expert of a client-facing sales team - Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs - Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues - Provide feedback to product management about product enhancements that can address customer needs and provide additional value - Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team - Stay current on competitive analysis and market differentiation - Support marketing events including executive briefings, conferences, user groups, and trade shows Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry. - 7+ years of pre-sales solution consulting or sales engineering experience - Proficiency with the ServiceNow platform or technical expertise with cloud software solutions - Experience working collaboratively with product management, product marketing, partners, and professional services - Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence - Travel, as necessary FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

Company Description It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Company Work matters. It's where we spend a third of our lives. And the workplace of the future is going to be a great place. We're dedicated to bringing that to life for people everywhere. That's why we put people at the heart of everything we do. People matter. Our people have a passion for learning, building, and innovating. Whether you're an engineer, a sales professional, a finance professional, or anything in between, our roles aim to provide each person with meaningful impact and plenty of space to grow. The Team The Expert Services team at ServiceNow works with customers to help them achieve their business outcomes by providing prescriptive guidance. As part of the Expert Services team, you will work with our customers to drive consumption, adoption, and customer satisfaction and ultimately help our customers grow their business on the ServiceNow platform by getting them to see the value of their ServiceNow investment. The Role The Technical Consultant is the functional and technical expert of a customer engagement team - consulting with customers and configuring the ServiceNow Risk & Resilience products based on configuration leading practices - all with the goal of accelerating and driving customer business outcomes. What you get to do in this role:• Develop solutions for our customers through technical configuration of the Risk & Resilience products• Be the technical expert in how to configure best and implement the Risk & Resiliency product portfolio using ServiceNow leading practices focused on configuration vs. customization• Articulate the implications of customization and technical debt while consultatively weighing the pros and cons of OOB vs. customization• Advise customers in their efforts to take advantage of the ServiceNow Risk solutions' standard capabilities in their efforts to improve their Risk processes• Participate in customer design workshops focused on ServiceNow Platform and Risk solution technology• Drafting more technically-focused user stories, their acceptance criteria, testing strategy, and knowledge transfer while supporting customers in reviewing and approving them• Guides and provides ad-hoc oversight/training for the customer's future system administrators throughout the engagement• Lead technical aspects of project delivery and solution delivery for engagements, sometimes providing oversight and unit testing of partner resources development• Be a lead member of an overall engagement project team focused on delivering successful and substantive customer outcomes• Develop required integration components (REST/SOAP API, Integration Hub, etc.) with multiple systems• Develop required workspace components using UIB and otherwise to meet the acceptance criteria• Prepare all customer-facing deliverables focused on the technology and responsible for the quality of the configured/developed solution• Juggle multiple and complex projects/initiatives• Promoting continuous improvement practices for delivery/engagement materials• Supporting specific services sales activities when required• Providing training and mentoring to other members of the ServiceNow delivery team and partner ecosystem upon request• Up to 30% travel annually, driven by customer needs and internal meetings Qualifications In order to be successful in this role, we need someone who has:• Current active ServiceNow certifications: o Certified System Administrator (CSA) o Certified Implementation Specialist in Risk and Compliance (CIS-RC)• 10-12 years of ServiceNow configuration/development experience for complex, highly-capable technologies - inclusive of integrations• 10-12 years of ServiceNow Integrated Risk Management (IRM) configuration/development experience configuration/development experience• Demonstrated ability to influence and consult (providing options with pros, cons, and risks) related to the Risk & Resilience solutions, while providing thought leadership to Risk & Resilience sponsors/stakeholders in solving technical problems• Experience with Web Technologies (XML, HTML, JavaScript, Web Services, Bootstrap, CSS, middleware, LDAP, SSO, etc.) and working with SaaS technologies• Proficiency in ServiceNow scripting and Glide Scripting• Strong interpersonal skills, customer-centric attitude, and ability to deal with cultural diversity• Proven team player and team builder Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.