• Partner with TMO leadership and agency stakeholders to identify business needs, document requirements, and translate operational challenges into clear requirements and specifications. • Facilitate requirements sessions, workshops, and stakeholder interviews to gather information and validate business requirements. • Conduct gap analyses to identify process inefficiencies, operational risks, and opportunities for improvement. • Manage stakeholder expectations and maintain alignment throughout transformation initiatives. • Support the development, implementation, and ongoing maintenance of transformation program success metrics and Key Performance Indicators (KPIs). • Establish and maintain KPI tracking methodologies, dashboards, and reporting processes used by leadership to monitor transformation progress and outcomes. • Prepare recurring reports and presentations for executive leadership and transformation governance meetings. • Assist with the development and maintenance of agency readiness scorecards and transformation progress tracking. • Participate in Business Process Reviews (BPRs) for newly acquired agencies, ensuring consistent evaluation and documentation methodologies across the organization. • Analyze agency workflows and operational processes throughout the insurance policy lifecycle to identify standardization and optimization opportunities. • Evaluate operational tools, technology solutions, automation opportunities, AI capabilities, and vendor offerings, providing recommendations to improve efficiency and scalability. • Document current-state and future-state processes, pain points, risks, and recommended improvements. • Support agency assessments and data readiness activities for Applied Epic migration initiatives. • Collaborate with data quality teams to validate agency data, identify conversion risks, and support remediation efforts. • Participate in data mapping reviews, testing, and post-conversion validation activities. • Help coordinate Applied Epic conversion timelines and support successful project execution.

• Assist in capturing business requirements and translating them into technical specifications for the data and analytics teams. • Evaluate existing workflows to identify opportunities for automation, efficiency, or better data integration. • Work within the Agile framework to draft user stories and acceptance criteria for upcoming development cycles. • Assist in the design of source to target maps (STTM) to help developers build. • Assist in the design of Power BI dashboards that help business stakeholders track key performance indicators (KPIs). • Help ensure that delivered technical solutions meet the original business requirements through rigorous testing and feedback loops. • Engage in regular sprint meetings, stand-ups, and retrospectives to ensure alignment between business goals and technical execution. • Leverage AI agents and provide feedback to train and refine the models output.

• Develop and deliver software requirement specifications by interpreting clinical study documents such as protocols, imaging charters, and procedural documents • Translate complex scientific, medical, and therapeutic criteria into clear, actionable software requirements • Gather, document, and manage requirements to ensure accurate mapping to study and system needs • Coordinate and lead requirement reviews with scientific teams, project teams, and stakeholders • Maintain organized documentation for study-specific software configurations and deliverables • Support development and validation teams by clarifying requirements and assisting with testing, deployment, and issue resolution • Partner with Medical & Scientific Affairs to ensure alignment between study documentation and software functionality • Contribute to product improvement by providing input on enhancements and participating in feature training • Collaborate with Clinical Project Management and Operations on timelines, scope changes, and study kick-offs • Ensure alignment of data capture, delivery, and database structures with Clinical Data Management requirements • Drive communication on risks, mitigations, and escalations while fostering strong stakeholder collaboration • Support creation and distribution of reports and operational updates

Role Description Working as a Corporate Business Analyst II for Alfa Insurance® offers a remarkable opportunity that extends beyond providing support for the development and implementation of strategic technology initiatives. It entails joining a revered company built on principles of faith, family, community, and unwavering integrity. By becoming a member of the Alfa family, you can uncover your true purpose and actively contribute to enhancing the lives of our valued policyholders and making a positive impact in your community. Are you looking for a rewarding career in the insurance industry? Are you an excellent communicator with an aptitude for problem solving, decision making, and sound judgment? Do you enjoy working in a fast-paced business environment? If you answered yes, then you might be the perfect fit for the Corporate Business Analyst II position at Alfa Insurance. As a Corporate Business Analyst II, you will serve as a liaison and collaborate with various stakeholders to understand their business needs and requirements. You will serve an integral role in the System Development Life Cycle. You will use your analytical skills to bridge the business processes with either existing software applications or potential new purchases. Become a part of a team that is committed to delivering exceptional customer service, innovation, and value to our policyholders. Responsibilities - Provide support for the development and implementation of strategic technology initiatives. - Serve an integral role in the SDLC (System Development Life Cycle); accountable for analyzing requirements, constructing workflow charts and diagrams, understanding system capabilities, and writing specifications. - Participate proactively with scrum team members including production owners, developers, and quality assurance staff to be an effective liaison between stakeholders company wide. Qualifications - 4-year degree required. - Certifications: CCBA or CBAP preferred. - Experience in the P&C Insurance domain, specifically in underwriting, billing, or claims departments working as a business development or processing expert is preferred. - Experienced user of MS Office toolset (Word, Excel, Visio, & PowerPoint). - Excellent oral and written communication skills as well as excellent presentation skills with ability to conduct presentations comfortably to large groups. - This position will allow for remote work in the following states: Alabama, Arizona, Arkansas, Georgia, Indiana, Kentucky, Mississippi, Nevada, Ohio, South Carolina, Tennessee, Texas, & Virginia. Applicant may be required to travel to Montgomery corporate headquarters at supervisor’s request for meetings and/or training sessions. Benefits - Opportunity for annual performance bonus. - Discounts on your auto insurance (underwriting approval required). - Benefits include: Health, dental, supplemental cancer, vision insurance, and 401(k) plan. - Paid Time Off Bank to include 3 days PTO available after first 80 hours worked for New Hires. - Short-term and long-term disability. - Flexible Healthcare and Childcare spending accounts for tax savings. - Opportunities for advancement. - Continuous training and support throughout your career with Alfa. - College tuition discounts at various colleges in Alabama. - Fitness center. - Onsite cafeteria. - Access to onsite childcare center.