• Responsible for site-user training and project management of specific studies. • Provides BI Reports and prepares crosschecks between Sponsor IXRS vendor and CTS database. • Maintains study-specific reporting. • Interacts with sponsor and maintains Study Master Files. • Familiarity with CTS database (Clinical Trial Subject database) purpose and function. • Troubleshoots most database issues. • Performs pre-production testing as required prior to release of CTSd software enhancements. • Provides support to research teams or management by collecting and analyzing data and reporting results based on the needs of end users. Transforms data into usable metrics. • Assists the IT Director in the problem-solving lifecycle, performing patch and update testing activities and user acceptance testing as necessary. • Reports to President and COO as Study Lead and reports to IT Director as Lead Data Analyst. • Assumes other duties and responsibilities as assigned.

• We’re at a pivotal moment in our digital transformation, scaling how we use data, technology and customer insight to power recurring revenue across the estate. • Culligan has built a strong digital analytics foundation across paid media, web, CRM and conversion through PowerBI and the broader data estate. • This role evolves that foundation into the operational backbone of how digital performance scales globally. • Operating as part of a Digital Centre of Excellence, you’ll work hand-in-hand with local digital leads and BU teams to influence and lift performance, and shift our digital function from descriptive reporting to prescriptive action owning what we do next, not just what happened. • Sitting at the intersection of analytics, operations, and the marketing technology stack, you will ensure data doesn’t just inform decisions but directly powers how we run digital campaigns, manage leads, and grow recurring revenue across the estate. • This is a specialist digital operations and performance analytics role. • Your remit is focused on digital KPIs, paid media, web, CRM, and conversion performance. • You will be the go-to expert for digital performance data, surfacing actionable insights and feeding high-quality data points that inform the broader marketing KPI picture.

• Develop and maintain data pipelines, integrations, and BI solutions • Automate operational and financial processes (especially OpEx) • Create dashboards and executive reports (Power BI) • Ensure data quality and reliability (QA, testing, and validations) • Manage and automate workflows in Jira • Support continuous improvement and operational efficiency initiatives

• Help manage the performance, reliability, and accountability of high-volume messaging programs. • Build reporting systems that help understand messaging program performance. • Identify delivery or compliance risks before they become major issues. • Maintain source-of-truth analytics to aid decision-making. • Develop alerting that identifies operational risks in real-time. • Run post-incident reviews to identify root causes, lessons learned, and follow-up actions.