• Define the right problems: Before any analysis, understand what business question it's answering and what decision it will inform. • Data and insights: Define metrics, build reports, run analyses, design experiments, and surface data insights that move your team's key metrics. • Drive outcomes: Bring recommendations to your counterparts in product, growth, finance or operations, tell them what's happening and why, and what next steps should be.

Role Description We’re hiring a Business Operations Coordinator to own the day-to-day execution layer of the business — across systems, billing, scheduling, and client coordination. This is a hands-on, execution-focused role. You will not be managing strategy — you will be ensuring: - Data is accurate - Invoices are correct - Schedules are clean - Nothing falls through the cracks If you’re someone who thrives on: - Structure, organization, and getting things right the first time This role is a strong fit. Qualifications - Experience in operations coordination - Admin support - Billing / invoicing - Strong proficiency in Microsoft Excel, Outlook, Word, Teams, OneDrive - CRM experience (any system; Aspire is a plus) - Strong written communication (email-heavy role) Requirements - Maintain daily workflows across operations - Support the Owner with execution-heavy tasks - Identify inefficiencies and flag issues early - Maintain CRM and operational systems with clean, accurate data - Manage records across Excel / Google Sheets, OneDrive, CompanyCam - Process invoices accurately based on completed work - Track and follow up on outstanding payments - Maintain clean AR records - Monitor schedules using Aspire, Azuga - Manage inbound leads and client communication - Prepare reports, proposals, RFP responses - Conduct vendor research, pricing comparisons, contract research - Manage Owner’s email and Microsoft Teams communication Benefits - High ownership across operations - Direct impact on business performance - Clear expectations (no ambiguity) - Opportunity to grow into Operations Manager / Chief of Staff-type role Interview Process - Initial Screening Call - Operations / Systems-Focused Interview - Practical Task (workflow or scenario) - Final Interview - Internal Review & Offer

Business Operations Specialist / Acquisition Specialist Location: Vienna, VA Full-Time | Onsite/Hybrid | Federal Contract Support We are seeking an experienced Business Operations Specialist / Acquisition Specialist to support federal acquisition and program operations, onsite at a federal client location. This role requires strong knowledge of the federal acquisition lifecycle, excellent analytical skills, and the ability to interpret and apply federal policies, regulations, and procedures.Responsibilities - Support federal acquisition activities across the full lifecycle—from requirements development through contract closeout. - Prepare, review, and track acquisition documents, reports, and deliverables. - Apply federal acquisition regulations, policies, and procedures to daily work. - Conduct data analysis, research, and reporting to support program and contract decisions. - Maintain accurate records, trackers, and documentation using MS Excel and other project management tools. - Interpret federal policy, regulations, and directives and apply them to acquisition and program tasks. - Support business operations, process improvement, and compliance activities as assigned. Minimum Qualifications - Bachelor’s degree from an accredited higher education institution. - FAC‑C (Contracting) Level III certification and/or at least 5 years of recent experience providing federal acquisition support. - Strong proficiency with Microsoft Excel and other reporting, database, or project‑tracking tools. - Demonstrated knowledge of the federal acquisition lifecycle. - Ability to interpret, apply, or develop federal acquisition and program management procedures, rules, and policies. - Knowledge of: - Federal Strategic Sourcing Vehicles - Firm Fixed Price (FFP) and Time & Materials (T&M) contracts - RFO structure and usage - Homeland Security Acquisition Regulation (HSAR) requirements - Certified Federal Contracts Manager (CFCM) credential. - Familiarity with the competencies in the Contract Management Body of Knowledge (CMBOK). Preferred Skills (Not Required) - Proficiency with Microsoft Word, PowerPoint, Outlook. - Strong written and verbal communication skills. - Excellent analytical and research abilities. - Ability to read, interpret, and apply federal policy, regulations, and directives to acquisition and program tasks.

• Lead cross-functional projects from ideation to execution, including requirements gathering, scope definition, milestone planning, stakeholder updates, adoption, and impact measurement. • Identify systemic operational gaps across EOR domains and coordinate remediation with accountable owners and partners, ensuring changes do not create downstream manual work or unintended side effects. • Drive cross-domain visibility and alignment across EOR Operations by maintaining clarity on initiatives, dependencies, risks, and decisions. • Identify and implement AI-enabled improvements to EOR operating mechanisms, ensuring accuracy, security, and measurable impact. • Facilitate prioritization and sequencing for work that spans multiple EOR domains, regions, or creates cross-functional handoffs; establish lightweight governance and escalation paths for prioritization conflicts. • Own recurring reporting inputs (efficiency, quality, throughput, risk signals) and convert insights into clear recommendations and follow-through with accountable owners. • Establish and continuously improve EOR-wide operating mechanisms (intake/routing, handoffs, escalation paths, documentation standards, and reusable SOP patterns) to reduce misrouting, duplication, and stalled work. • Support audit and compliance program management for cross-functional efforts (evidence gathering, stakeholder alignment, remediation tracking). • Partner effectively with Product/Engineering, Legal, Customer Success, Finance, and EOR Ops leadership to align on cross-domain operational requirements and enable smooth execution across multiple surfaces (e.g., Payroll + PEO + EOR). • Flex to any project work as required by the business needs within EOR Operations