Role Description Reports to the Vice Chair of Development Operations. Serves as a senior executive advisor to the Chief Development Officer (CDO) and partners closely with the Chief Financial Officer (CFO) and Enterprise Finance leadership. Provides executive leadership for Development’s philanthropic financial operations, including direct supervision of the Gift Processing function and close partnership with Development Finance. Leads through a matrixed leadership structure and operates with delegated authority to set strategic direction, policies, and governance for philanthropic financial operations across the Department of Development. The Executive Director-Business Operations establishes and oversees the strategic framework that ensures all philanthropic revenue – across gifts, pledges, endowments, and complex giving vehicles – is managed with integrity, transparency, and full regulatory compliance in support of Mayo Clinic’s mission. As an executive advisor, the incumbent partners with the CDO, CFO, and other leaders to inform institutional decision-making related to philanthropic revenue, philanthropic forecasting, and transformational giving strategies. The role exercises significant autonomy and authority in setting direction, approving financial models and assumptions, and establishing enterprise-wide standards for gift administration, financial reporting, and risk management. This position combines financial strategy, executive advisory responsibility, and managerial oversight. The Executive Director leads through influence in a highly matrixed environment, balancing long-range strategy with stewardship of critical day-to-day operations that support Mayo Clinic’s philanthropic and financial sustainability. Qualifications - Experience in financial strategy and executive advisory roles. - Strong leadership skills in a matrixed environment. - Ability to manage philanthropic financial operations with integrity and transparency. Requirements - Significant autonomy and authority in decision-making. - Expertise in philanthropic revenue management. - Proficiency in financial modeling and reporting. - Experience in risk management related to philanthropic operations. Benefits - Medical: Multiple plan options. - Dental: Delta Dental or reimbursement account for flexible coverage. - Vision: Affordable plan with national network. - Pre-Tax Savings: HSA and FSAs for eligible expenses. - Retirement: Competitive retirement package to secure your future. Company Description Mayo Clinic is top-ranked in more specialties than any other care provider according to U.S. News & World Report. As we work together to put the needs of the patient first, we are also dedicated to our employees, investing in competitive compensation and comprehensive benefit plans to take care of you and your family, now and in the future. And with continuing education and advancement opportunities at every turn, you can build a long, successful career with Mayo Clinic. Just as our reputation has spread beyond our Minnesota roots, so have our locations. Today, our employees are located at our three major campuses in Phoenix/Scottsdale, Arizona, Jacksonville, Florida, Rochester, Minnesota, and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations. Each Mayo Clinic location is a special place where our employees thrive in both their work and personal lives.

• Define the right problems: Before any analysis, understand what business question it's answering and what decision it will inform. • Data and insights: Define metrics, build reports, run analyses, design experiments, and surface data insights that move your team's key metrics. • Drive outcomes: Bring recommendations to your counterparts in product, growth, finance or operations, tell them what's happening and why, and what next steps should be.

Role Description We’re hiring a Business Operations Coordinator to own the day-to-day execution layer of the business — across systems, billing, scheduling, and client coordination. This is a hands-on, execution-focused role. You will not be managing strategy — you will be ensuring: - Data is accurate - Invoices are correct - Schedules are clean - Nothing falls through the cracks If you’re someone who thrives on: - Structure, organization, and getting things right the first time This role is a strong fit. Qualifications - Experience in operations coordination - Admin support - Billing / invoicing - Strong proficiency in Microsoft Excel, Outlook, Word, Teams, OneDrive - CRM experience (any system; Aspire is a plus) - Strong written communication (email-heavy role) Requirements - Maintain daily workflows across operations - Support the Owner with execution-heavy tasks - Identify inefficiencies and flag issues early - Maintain CRM and operational systems with clean, accurate data - Manage records across Excel / Google Sheets, OneDrive, CompanyCam - Process invoices accurately based on completed work - Track and follow up on outstanding payments - Maintain clean AR records - Monitor schedules using Aspire, Azuga - Manage inbound leads and client communication - Prepare reports, proposals, RFP responses - Conduct vendor research, pricing comparisons, contract research - Manage Owner’s email and Microsoft Teams communication Benefits - High ownership across operations - Direct impact on business performance - Clear expectations (no ambiguity) - Opportunity to grow into Operations Manager / Chief of Staff-type role Interview Process - Initial Screening Call - Operations / Systems-Focused Interview - Practical Task (workflow or scenario) - Final Interview - Internal Review & Offer

Business Operations Specialist / Acquisition Specialist Location: Vienna, VA Full-Time | Onsite/Hybrid | Federal Contract Support We are seeking an experienced Business Operations Specialist / Acquisition Specialist to support federal acquisition and program operations, onsite at a federal client location. This role requires strong knowledge of the federal acquisition lifecycle, excellent analytical skills, and the ability to interpret and apply federal policies, regulations, and procedures.Responsibilities - Support federal acquisition activities across the full lifecycle—from requirements development through contract closeout. - Prepare, review, and track acquisition documents, reports, and deliverables. - Apply federal acquisition regulations, policies, and procedures to daily work. - Conduct data analysis, research, and reporting to support program and contract decisions. - Maintain accurate records, trackers, and documentation using MS Excel and other project management tools. - Interpret federal policy, regulations, and directives and apply them to acquisition and program tasks. - Support business operations, process improvement, and compliance activities as assigned. Minimum Qualifications - Bachelor’s degree from an accredited higher education institution. - FAC‑C (Contracting) Level III certification and/or at least 5 years of recent experience providing federal acquisition support. - Strong proficiency with Microsoft Excel and other reporting, database, or project‑tracking tools. - Demonstrated knowledge of the federal acquisition lifecycle. - Ability to interpret, apply, or develop federal acquisition and program management procedures, rules, and policies. - Knowledge of: - Federal Strategic Sourcing Vehicles - Firm Fixed Price (FFP) and Time & Materials (T&M) contracts - RFO structure and usage - Homeland Security Acquisition Regulation (HSAR) requirements - Certified Federal Contracts Manager (CFCM) credential. - Familiarity with the competencies in the Contract Management Body of Knowledge (CMBOK). Preferred Skills (Not Required) - Proficiency with Microsoft Word, PowerPoint, Outlook. - Strong written and verbal communication skills. - Excellent analytical and research abilities. - Ability to read, interpret, and apply federal policy, regulations, and directives to acquisition and program tasks.