Role Description This is a remote position open to candidates residing within the continental United States. Travel is required to support national accounts, trade events, and internal collaboration. The Sales Manager, Golf Wholesale, will play a pivotal role in shaping the brand's image, driving growth, and ensuring the organization's long-term success through wholesale retailers, green grass partnerships, and strategic on-course events. Reporting to the VP, Wholesale Sales, the candidate will act as a thought leader, helping inform the overall channel and brand strategy, cross-functional execution, and ensuring its alignment with company goals through accelerating Cole Haan Golf within the marketplace. You will be responsible for expanding distribution, cultivating relationships, and creating strategic direction that exemplifies the best expression of Cole Haan. This is an exciting and pivotal time to join the Cole Haan team as we look to expand our presence across the country in the game of Golf. CORE ACCOUNTABILITIES: - Create, drive, and own a comprehensive product cadence through Cole Haan’s merchandising calendar. - Champion product needs; provide marketplace trends to the product development team. - Execute brand strategy across functions to build, deliver, and exceed financial plans/targets. - Effectively lead a team of remote independent field reps/agencies. - Develop sales tools/peripherals to equip field sales reps across the country. - Drive internal and external communication, clearly communicating Cole Haan’s strategic vision and expectations. - Coordinate and effectively execute national and regional trade shows/on-course events. - Drive positive relationships with internal partners to stay up to date on upcoming products and programs and to advocate for the channel needs for both green grass and wholesale accounts. - Work hand in hand with planning to build an accurate Golf forecast each season. - Establish weekly reporting dashboards. A DAY IN THE LIFE You will be directly responsible for building a strategic growth strategy for Cole Haan golf. With a team of field reps, you will be accountable for creating and executing effective sales tools which will allow the field reps to successfully sell Cole Haan golf footwear. Through clear and concise communication, you will be responsible for conveying a quarterly product cadence, accurate seasonal forecasting, and relaying market trends to product development to build trend-right product. Qualifications - 8+ years of experience working in golf, with a focus on effective leadership prioritizing strategic growth. - Highly motivated and experienced in building/executing brand strategy. - Entrepreneurial; results-driven individual who leads through a positive mindset. - Strong relationship building and communication skills; must be able to manage cross-functional internal and external relationships. - Ability to lead a team of remote field reps/agencies through effective communication and organizational skills. - Experience in leading specialty sales meetings. - Bachelor’s degree in related area or equivalent experience. - Experienced and sophisticated merchandiser, knowledgeable about best practices and up-to-date on emerging trends. - Entrepreneurial drive and the ability to manage day-to-day details as well as the ability to define and execute against long-term strategic vision and objectives. - Strong organizational, negotiation, communication, and presentation skills. - Ability to work independently and collaboratively with a team. - Travel required. Requirements - Base Salary/Hourly Range: From $140,000 to $168,000 annually* - Bonus Eligibility: Yes, eligible for annual target bonus based on company and individual performance. Benefits - Health Insurance - Dental Insurance - Vision Care - Health Savings Account with Employer Contribution - Flexible Spending Accounts - 401(k) Retirement Plan with Employer Matching Contributions - Short-Term Disability Insurance - Life Insurance - Vacation Time - Sick Time - Paid Parental Leave - Adoption Assistance Program - Charitable Matching Gifts Program - Holidays and Cole Haan Discounts Paid Time Off - Paid vacation days starting at 120 hours - 11 paid company and personal holidays - 3 volunteer days Sick Leave - Eligible non-exempt employees earn one hour of sick time for every 30 hours worked. - Eligible exempt full-time employees earn 2.67 hours of sick time each bi-weekly pay period. *Rate of pay dependent upon candidates’ relevant skills, experience, and location.

Role Description The Manager, SBA Post Close is responsible for leading and managing all post-closing functions for SBA loans, ensuring accuracy, compliance, and timely completion of all post-closing requirements. This role oversees staff, manages documentation and collateral perfection processes, ensures adherence to SBA SOPs and regulatory requirements, and drives operational efficiency. The Manager plays a critical role in risk mitigation, audit readiness, and staff development within the SBA Post Close function. This opportunity is open to flexible work options including a remote set up. Core Contributions - Leadership & People Management - Supervise and support SBA Post Close Specialists and department personnel across all functional areas. - Conduct performance evaluations, including annual reviews, coaching, and disciplinary actions as needed. - Recruit, train, and mentor new and existing staff to ensure a highly skilled and cross-trained team. - Manage daily workflow, delegate assignments, and develop staff schedules to maintain operational efficiency. - Provide leadership coverage during staffing shortages or high-volume periods. - Post-Closing Operations - Perform and oversee comprehensive boarding package reviews for all closed and funded SBA loans. - Provide final review and approval of loan files to ensure accuracy and completeness. - Manage tickler systems to track and ensure timely receipt of post-closing items (e.g., UCC filings, title policies, insurance, licenses). - Oversee collection and validation of required post-closing documentation. - Ensure all loan files are complete, accurate, and maintained in audit-ready condition. - Collateral & Documentation Management - Oversee processes related to lien filings, title transfers, and collateral perfection for pledged assets (including vehicles). - Work closely with SBA Loan Processors to obtain required documentation for lien additions, title transfers, and cost collections. - Manage third-party vendor platforms for titling and related services. - Maintain strong knowledge of SBA documentation requirements, including final title policies, UCC filings/amendments, and recordable instruments. - Compliance & Risk Management - Ensure compliance with SBA Standard Operating Procedures (SOPs), USDA regulations, and all applicable federal and state laws, including BSA and AML requirements. - Monitor adherence to internal credit union policies and procedures. - Maintain secure handling of sensitive loan documentation, collateral, and member information. - Complete required compliance training and ensure team adherence to regulatory requirements. - Customer Service & Issue Resolution - Promote and model a high standard of customer service across the department. - Conduct regular team meetings to review pipeline status, tickler tracking, and operational priorities. - Resolve complex issues related to post-closing documentation, collateral, and loan servicing. - Serve as escalation point for internal teams, borrowers, and external partners. - Process Improvement & Department Oversight - Ensure proper organization of departmental processes and efficient allocation of resources. - Identify and implement process improvements to enhance operational efficiency and accuracy. - Develop and maintain departmental procedures, checklists, and documentation templates. - Support withdrawn or declined loan processes in coordination with SBA Loan Processors. - Reporting & Project Management - Track and manage collection of business licenses and post-closing data to support loan sales and reporting. - Prepare reports and provide data analysis for senior management, audit, and regulatory review. - Lead or support special projects and departmental initiatives as assigned. - Participate in internal committees and cross-functional initiatives. - System & Technology - Utilize and support systems used for post-closing tracking and loan data management. - Assist staff in resolving system-related inquiries and provide guidance on best practices. - Ensure accurate data entry and tracking within all relevant platforms. - Communication & Collaboration - Coordinate with internal departments and external parties to ensure timely completion of post-closing requirements. - Communicate effectively with management, staff, borrowers, and third-party vendors. - Provide updates on loan file status, outstanding items, and departmental performance. - General Responsibilities - Perform account research, process transactions, and resolve discrepancies within authority. - Answer calls and respond to inquiries, directing requests appropriately. - Maintain current knowledge of SBA SOPs, industry regulations, and best practices through ongoing education. - Adhere to all corporate policies, procedures, and regulatory requirements. - Perform additional duties as assigned by the Vice President, SBA Operations. Qualifications - Associate’s degree in finance, business administration, or related field required or equivalent work experience. - 7+ years of experience with SBA or related area. - 3+ years of supervisory experience. - Advanced knowledge of SBA processing documentation/operations and leadership, products and services; related state and federal laws and regulations, and other Credit union operational policies and procedures. - Excellent organizational and time management skills – ability to work with minimal supervision. - Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs. - Exceptional verbal, written and interpersonal communication skills with the ability to carry out instructions. - Ability to work in a fast-paced environment while maintaining a high level of accuracy. Benefits - Comprehensive benefits package, including medical, dental, and vision coverage. - Life and disability insurance. - Voluntary benefit programs. - 401(k) plan with employer match. - Reimbursement and wellness programs. - Annual performance-based bonus. What Sets Us Apart? - Competitive 401(k). - Tuition and fitness reimbursement programs. - Flexible work options. - Volunteer opportunities. - Executive “Water Cooler Chats.” - Clubs, sports, and social events. - Food truck days. - …and more!

• Run structured win/loss analysis to identify drivers of deal outcomes across segments, products, and competitors. • Diagnose root causes of wins and losses across pricing, product, packaging, positioning, and execution. • Quantify repeatable gaps by segment and revenue impact to prioritize where action is most needed. • Translate insights into actionable recommendations across pricing, product, packaging, and GTM plays, with clear tradeoffs. • Provide pricing-specific analysis on discounting, competitiveness, and deal structure to inform pricing strategy and guardrails. • Operate a closed-loop system to ensure insights drive decisions and measurably improve win rates. • Partner with Sales, Product, Finance, and GTM leaders to convert recurring market signals into execution priorities. • Deliver regular market intelligence readouts to leadership with clear implications, recommendations, and follow-through.

Role Description The Manager, SBA Loan Operations is responsible for leading and overseeing all aspects of SBA loan operations, ensuring efficiency, compliance, and high-quality service delivery. This role manages daily departmental functions, supervises staff, drives process improvements, and ensures adherence to SBA Standard Operating Procedures (SOPs), regulatory requirements, and internal policies. The Manager also plays a key role in staff development, reporting, and cross-functional coordination. This opportunity is open to flexible work options including a remote setup. Core Contributions - Leadership & People Management - Lead, supervise, and support Loan Operations Specialists and department staff across all functional areas. - Conduct performance management activities including annual reviews, coaching, disciplinary actions, and career development planning. - Recruit, interview, hire, and train new team members. - Develop a highly cross-trained team through effective delegation, training, and communication. - Establish and manage work schedules and daily workflow to ensure operational efficiency. - Operational Management - Oversee SBA loan boarding, servicing, payment processing, and reporting activities. - Review loan boarding and file maintenance reports for accuracy, completeness, and compliance. - Maintain and monitor tickler systems for UCC filings, renewals, insurance tracking, and other critical deadlines. - Ensure proper organization of departmental workflows and effective allocation of resources. - Customer Service & Issue Resolution - Promote and model superior customer service standards. - Conduct regular staff meetings and training sessions related to operational processes and service expectations. - Resolve complex customer inquiries, loan servicing issues, and operational challenges. - Serve as a point of escalation for borrowers, internal staff, and external stakeholders. - Systems & Technology Oversight - Maintain advanced proficiency in PCFS/Loan Manager and SBA CAFS/E-TRAN systems. - Partner with IT and technology teams to optimize system functionality and identify enhancements. - Ensure accurate and timely input of loan data across all systems. - Provide guidance to staff on system usage and resolve minor technical issues. - Compliance & Risk Management - Ensure compliance with SBA SOPs, USDA regulations, and all applicable federal and state laws, including BSA and AML requirements. - Enforce internal lending policies, procedures, and audit controls. - Safeguard credit union assets, loan collateral, and sensitive customer information. - Monitor staff performance to ensure adherence to documentation and data integrity standards. - Policy & Documentation Management - Develop, update, and implement policies and procedures aligned with SBA guidelines. - Manage and maintain documentation templates, checklists, and departmental procedures. - Ensure all loan files and departmental records are accurate, complete, and audit-ready. - Reporting, Projects & Analysis - Prepare and analyze operational reports for senior management, auditors, and regulatory reviews. - Lead or support special projects, process improvement initiatives, and system enhancements. - Use data insights to improve departmental performance and service delivery. - Collaboration & Communication - Coordinate with internal departments to support lending operations and resolve issues. - Participate in internal committees and strategic initiatives as assigned by senior leadership. - Communicate effectively with employees, management, borrowers, and external partners. - General Responsibilities - Operate systems to process transactions, review account activity, and resolve discrepancies. - Handle inbound communications and direct inquiries appropriately. - Maintain current knowledge of SBA SOPs, USDA regulations, and industry best practices through ongoing education. - Perform additional duties as assigned by the Vice President, SBA Operations. Qualifications - Associate’s degree in finance, business administration, or related field required or equivalent work experience. - 7+ years of experience with SBA or related area. - 3+ years of supervisory experience. - Advanced knowledge of SBA processing documentation/operations and leadership, products and services; related state and federal laws and regulations, and other Credit union operational policies and procedures. - Excellent organizational and time management skills – ability to work with minimal supervision. - Intermediate skills in computer terminal and personal computer operation; mainframe computer system; word processing, spreadsheet and specialty software programs. - Exceptional verbal, written and interpersonal communication skills with the ability to carry out instructions. - Ability to work in a fast-paced environment while maintaining a high level of accuracy. Benefits - Comprehensive benefits package, including medical, dental, and vision coverage. - Life and disability insurance. - Voluntary benefit programs. - 401(k) plan with employer match. - Reimbursement and wellness programs. - Annual performance-based bonus. Company Description FourLeaf Federal Credit Union (FourLeaf) has been committed to the financial well-being of our members for over 80 years. Through our full range of competitive savings and loan products, you can trust us in every step of your financial journey. From applying for a credit card to closing on your mortgage to opening your child’s first savings account, FourLeaf is here to help you reach your financial goals. - Proud to be an award-winning place to work. - Recent recognitions include Certified Great Place to Work 2024-2025, America’s Greatest Midsize Workplaces 2025, Quantum Workplace Employee Voice Award 2024, and Fortune’s Best Workplaces in Financial Services & Insurance 2024. - Vision to enrich the lives of our members, employees, and communities. - Integral community partner through charitable giving and community development programs in New York and beyond.