• Own product experiences that touch consumers, agents, and internal teams, always connecting design and product decisions back to real user needs and outcomes • Bring a strong consumer perspective to every problem: advocate for the end user in prioritization, tradeoffs, and roadmap decisions • Map the full journey of a consumer or internal user through Clever's product, and identify where the experience breaks down, creates friction, or loses trust • Partner with designers and engineers to define requirements, shape flows, and ship experiences that are clear, reliable, and trustworthy • Translate ambiguous user and business problems into clear specs, MVPs, and measurable outcomes • Reduce friction for internal users (ops, sales, support) by replacing manual workarounds with well-designed tooling and workflows • Define success metrics that reflect real user experience quality: not just engagement or uptime, but whether people are getting the outcome they came for • Use AI tools heavily to accelerate research, discovery, documentation, prototyping, and analysis

• Own and define the roadmap for Orum's data products • Rapidly prototype models on messy behavioral datasets and translate data signals into user-facing product features • Identify and define new product opportunities driven by data • Partner closely with Engineering to bring ideas into production • Inform other products’ roadmaps by generating killer insights from Orum’s data

• Own the product vision and multi-year roadmap across A2A rails: ACH (standard and same-day), RTP, FedNow, push-to-card, open banking, disbursements, and payouts • Define the business case and go-to-market strategy for each money movement capability with clear revenue targets, margin expectations, and partner adoption metrics • Build and manage a product P&L for the money movement value stream; review quarterly with Finance and report outcomes to CPO • Develop deep understanding of partner and merchant use cases—disbursements, refunds, insurance payouts, earned wage access, B2B transfers, settlement, payroll, and collections—and translate them into a differentiated product strategy • Lead bank, ODFI/RDFI, and payment network relationships (Nacha, The Clearing House, FedNow Service, etc.) in partnership with Business Development • Partner with Engineering leadership on ledger, settlement, reconciliation, and fraud/risk architecture for A2A rails • Define bank account verification strategy—micro-deposits, instant verification, open banking connectivity—and own the partner integration approach • Establish fraud, compliance, risk, and operational frameworks for A2A products in collaboration with Legal, Compliance, Risk, and Payment Ops • Champion A2A capabilities internally and externally, building awareness and advocacy across Sales, Partner Success, and peer product teams to drive cross-functional alignment and surface new use cases • Drive cross-sell and upsell of A2A capabilities into NMI's existing partner base of 6,000+ ISOs and ISVs • Build, manage, and develop a team of PMs and Designers: set OKRs, maintain growth plans, run performance management • Use AI tools actively in your workflow—spec writing, competitive analysis, customer feedback synthesis, discovery acceleration—and set that expectation for your team • Represent A2A externally: customer workshops, sales calls, industry conferences, and written thought leadership • Contribute to NMI product culture: share market insights, mentor PMs across value streams, participate in hiring and onboarding

• Own strategy and roadmap for a major product area or cross-product initiative aligned to company and portfolio goals • Translate company vision into clear product direction, identifying opportunities for differentiation, growth, and customer value • Drive multi-quarter to multi-year planning, balancing innovation, scalability, and customer needs • Develop deep expertise in legal operations, enterprise SaaS, and AI-driven workflows • Stay ahead of market trends and translate them into actionable product opportunities • Influence product direction through competitive insights, customer research, and data analysis • Lead end-to-end product lifecycle for complex initiatives—from discovery through delivery and iteration • Define high-quality product requirements and ensure alignment across engineering, design, and stakeholders • Establish prioritization frameworks that balance impact, feasibility, and strategic alignment • Act as the connective tissue across Product, Engineering, Design, Sales, Marketing, and Customer Success • Drive alignment on product direction, tradeoffs, and delivery timelines across multiple teams • Partner with GTM teams on positioning, packaging, and successful product launches • Engage directly with customers, partners, and internal stakeholders to validate problems and solutions • Define and own success metrics tied to business outcomes • Use data and insights to continuously refine product direction and prioritize investments • Collaborate with engineering and architecture teams to shape scalable, extensible platform capabilities • Contribute to decisions around AI/ML integration, data models, and system design tradeoffs • Ensure solutions meet enterprise requirements for security, compliance, and performance • Serve as a subject matter expert and internal thought leader in product and domain areas • Influence executive stakeholders through clear communication of strategy, tradeoffs, and outcomes • Elevate product management practices, mentoring other PMs and driving best practices across teams