Cloud AWS/Azure Application Support

Location

United States

Posted

4 days ago

Salary

$75K - $90K / year

Seniority

Mid Level

Job Description

Cloud AWS/Azure Application Support

Gainwell Technologies

Role Description As a Cloud AWS/Azure Application Support at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. - Application and operations support on cloud-based infrastructure in Azure and AWS. - Setup environment, deploy, and maintain .NET C# based applications in cloud environments. - Work closely with development and other support teams to troubleshoot and resolve application or infrastructure related issues. - Collaborate with end users to address application support needs and provide technical assistance. - Apply ITIL Service Management principles across Incident, Change, Problem, and Service Request Management. - Identify opportunities for process improvements and contribute to service delivery enhancements. - Participate in disaster recovery planning and support cloud security best practices. Qualifications - 6+ years of IT support services and project/program experience. - Technical experience with: - AWS and/or Azure cloud platforms and associated services. - InRule. - Business Intelligence: SSRS and SSIS. - Appian (desired). - .NET C# (desired). Requirements - Fully remote opportunity with the option to work anywhere within the United States. - Opportunities to travel through your work (0-10%). - Willingness to work a flexible schedule to accommodate business needs and travel as required. - Video cameras must be used during all interviews, as well as during the initial week of orientation. Benefits - Generous, flexible vacation policy. - 401(k) employer match. - Comprehensive health benefits. - Educational assistance. - Leadership and technical development academies to help build your skills and capabilities.

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