Role Description The Care Coordination Representative is responsible for completing tasks related to assigned Care Coordination services (CCS) / Health Information Management (HIM) service. CCS services include e-Filing (electronic filing), order and referral management, insurance verifications, prior authorizations, and completing patient medical forms. The Care Coordination Representative reports directly to the Operations Supervisor. This position may be onsite, hybrid and/or remote allowing you to work from your own home office environment. - Process assigned tasks with a focus on accuracy, efficiency, and compliance with client protocols - Evaluate medical documents and file them electronically into patient charts - Navigate client electronic health records (EHR) software and internal systems with ease - Ability to handle high volumes of work with high quality and accuracy - Utilize strong data entry and typing skills with ability to move quickly on a keyboard - Crosstrain in multiple EHRs to provide additional team coverage when needed - Follow pre-defined filing processes, and if needed, refer to company internal documentation, or ask your supervisor for assistance in filing the document properly - Understand and utilize assigned clients’ protocols and Service Level Agreement - Track your completed work to log time and transaction counts on an hourly basis or as directed by management - Know the PGLs (Planning Guidelines) or Target Transactions per Hour for the client accounts you are working on - Complete all work as assigned by management - Report to management any reasons for a variance to standard, including all issues preventing or delaying planned job completion, and report any actions taken to resolve - Study and continually reference internal documentation and protocols - Exercise confidentiality concerning the affairs of the business and follow HIPAA guidelines and procedures; report all HIPAA violations, maintain good HIPAA practices - Expected to provide exemplary customer service to all, including external customers, vendors, visitors, coworkers, and management, with clear and effective communication, professionalism, and courtesy while representing the company - Attend any meetings or training as required - Understand and comply with company/client agreed compliance standards - Understands that this role requires specific responsibilities for protecting sensitive data - Perform other duties, as assigned, to ensure effective operation of the department and the Company Qualifications - High School Diploma or equivalent required - Experience with health information management concepts, EHRs and/or medical terminology is a plus - Proficient in managing a high-volume, fast-paced environment with accuracy - Intermediate computer skills, including Microsoft Office Suite and the ability to adapt to company-specific software - Capable of efficiently navigating multiple open programs, windows and applications - Strong attention to detail and accuracy - Must be able to perform physical tasks such as sitting, talking, hearing, using hands, reaching, standing, walking, driving, and occasionally lifting up to 25 lbs - Occasional after-hours or weekend work may be required - Ability to fulfill responsibilities in a remote capacity while ensuring access to strong/reliable internet within a designated, secure and private workspace

Role Description We’re looking for a driven, detail‑oriented individual to join our team as a Prior Authorization Specialist. You’ll receive training and ongoing support to set you up for success, along with a performance bonus incentive for high achievers. As part of this role, you’ll complete accurate insurance verifications and prior authorizations to ensure timely reimbursement. You’ll also collaborate with clinicians and insurance payors in a fast‑paced environment to manage claims, documentation, and approvals. If you enjoy problem‑solving, staying organized, and making a meaningful impact—both independently and as part of a team—we’d love to hear from you. Qualifications - 5+ years of prior authorization experience - Required - Proficient in EPIC - Strong communication, problem-solving, and organizational skills. - Detail-oriented, analytical, and able to multitask in a fast-paced environment. - Proficient in TEAMS Requirements - Proficient in Idaho and Washington Payor portals, along with others - Proficient in EPIC for demographic information, patient clinical notes, and referrals - Must be proficient in submission of prior authorization in EPIC - Communicate with providers and insurance companies regarding authorization status. - Maintain HIPAA compliance and support daily revenue cycle operations. Benefits - Dental insurance - Health Insurance - Accrued Paid Time Off - Employee assistance program

• Lead AI solution deployments across a broad range of clients. • Own the end-to-end client engagement for AI deployments. • Lead and manage the cross-functional deployment team responsible for the delivery of AI solutions. • Provide strategic guidance to clients on best practices for deployment. • Oversee the deployment lifecycle from initial sale through successful deployment.

• Lead the design and execution of Baylor Genetics’ enterprise data and AI strategy • Establish a scalable data platform, enabling advanced analytics, and driving AI adoption across the organization • Build and lead a high-performing team while partnering across Technology, Genomic Sciences, Operations, and Commercial teams • Define and implement the enterprise data platform architecture (e.g., Databricks, Snowflake, Azure ecosystem) • Establish a single source of truth across clinical, operational, and financial data • Design scalable data ingestion, processing, and storage frameworks • Ensure interoperability across systems including LIMS, reporting platforms, and enterprise applications • Define and execute the company-wide AI strategy • Identify and prioritize high-value AI use cases (clinical, operational, customer-facing) • Lead development and deployment of AI/ML models and GenAI solutions • Establish governance for responsible AI (compliance, explainability, PHI protection) • Establish enterprise data governance framework (ownership, quality, lineage) • Ensure compliance with HIPAA, CAP, and other regulatory standards • Define data access, security, and retention policies • Partner closely with Security and Compliance teams • Build enterprise analytics capabilities to support decision-making • Standardize reporting and KPI definitions across the organization • Enable self-service analytics for business stakeholders • Build and lead the Data & AI organization (data engineering, data science, analytics) • Establish clear operating model and team structure • Mentor and develop technical and functional leaders • Partner with Product Engineering and Platform teams for execution alignment