• Responsible for the design, configuration, and maintenance of Windows and LNIX platforms • Designing solutions, automation of service delivery, hardware/software/OS/application maintenance, platform security • Manage user accounts, access permissions, and System Resources across enterprise systems • Support and maintain virtualization platforms (KVM, VMware, Hyper-V) • Monitor system performance, troubleshoot issues, and provide timely resolutions • Create and maintain documentation for system configurations, processes, and troubleshooting guides. • Research and recommend technology upgrades or enhancements to optimize system security and best practice operations

Role Description The CSO System Administrator is responsible for elevating the effectiveness of scheduling and staffing across the system. Key responsibilities include: - Development of scheduling and staffing workflows - Establishing best practices - Identifying opportunities to enhance outcomes - Implementation and maintenance of the enterprise scheduling software Qualifications - Bachelor’s Degree in business or health related discipline Required - In lieu of degree, four (4) years of relevant work experience will be accepted in addition to the experience requirement Required Requirements - 1 year of experience in a healthcare operational role Required - In lieu of degree, a total of five (5) years of experience Required Company Description Business Unit: Company Name - Piedmont Healthcare Corporate

• Manage the macOS and Windows fleet end to end. • Write and maintain Bash and PowerShell Worklets in Automox to automate endpoint actions. • Provision, deprovision, and govern access across our identity provider and SaaS estate. • Administer access and IAM across our cloud accounts (AWS and Azure). • Design and deploy automations that integrate IT, identity, and SaaS systems. • Own the internal ticket queue and handle level 1 and escalated level 2 tickets. • Analyze current systems and processes, spot inefficiencies, and propose and ship the fixes.

• Own the macOS endpoint platform, operate the identity provider and Google Workspace day-to-day, and lead the technical project work that keeps a fully remote, fast-growing healthcare technology company running at its best. • Manage the full macOS lifecycle from imaging and deployment through refresh and retirement. • Triage endpoint detection and response alerts in partnership with the CISO and the MSP. • Operate the identity provider (Okta strongly preferred) day-to-day across groups, applications, SCIM provisioning, lifecycle workflows, and MFA policies. • Own the platform that makes joiner, mover, and leaver workflows effortless for the business. • Administer Google Workspace at depth across users, groups, organizational unit design, DLP rules, security center monitoring, Vault retention, and application access policies. • Lead technical projects including identity provider rollouts, MDM migrations, integrations, and automation initiatives. • Serve as Tier 3 escalation for the managed service partner, solving what they cannot. • Document everything. If it is not in a runbook, it does not exist. Operate inside an active HIPAA, SOC 2, and HiTrust environment.