• Design and implement end-to-end observability solutions across applications, infrastructure, and cloud environments. • Develop dashboards, alerts, and telemetry frameworks to provide real-time visibility into system health and performance. • Build automation solutions to eliminate repetitive operational tasks and improve efficiency. • Enable runbook automation, self-healing capabilities, and automated incident triage workflows. • Define and implement SLIs, SLOs, and alerting strategies to improve service reliability. • Drive improvements in MTTD and MTTR through actionable alerts and telemetry-driven insights. • Implement proactive monitoring, anomaly detection, and predictive alerting to identify issues before customer impact. • Leverage AIOps capabilities for alert correlation and intelligent incident response. • Integrate observability platforms with CI/CD pipelines, cloud services, and ITSM tools such as ServiceNow. • Collaborate with engineering, product, and operations teams to establish observability standards and operational readiness practices.

Position Title: DevOps Engineer Location: Remote, US Full Time Job Description: Other Considerations: U.S. Citizen or Permanent Resident (Required) POSITION SUMMARY The DevOps Engineer supports the design, automation, deployment, and optimization of secure, scalable, and compliant systems across VA programs. This role enables continuous delivery, infrastructure modernization, and operational excellence for mission‑critical applications supporting Veterans. The engineer ensures alignment with VA OIT architecture, TRM‑approved technologies, federal cybersecurity standards, and ATO requirements. RESPONSIBILITIES DevSecOps Engineering & Automation - Build, maintain, and optimize CI/CD pipelines using VA‑approved tools (e.g., Git, Jenkins, Jira, etc) - Automate infrastructure provisioning using IaC (Terraform, CloudFormation, Ansible) within VA‑approved cloud environments - Integrate automated security scanning, dependency checks, and compliance gates into delivery pipelines - Support containerization and orchestration using Docker, Kubernetes, OpenShift, or VA‑approved platforms Cloud & Infrastructure Operations - Deploy and manage applications in AWS, Azure, or VA Enterprise Cloud environments - Implement monitoring, logging, and alerting using tools such as CloudWatch, ELK, Splunk, Dynatrace, or Prometheus - Optimize system performance, reliability, and scalability for high‑availability VA systems - Support modernization of legacy VA systems (VistA, VES platforms, VA.gov services) into cloud‑native architectures Security, Compliance & ATO Support - Ensure all systems meet VA cybersecurity, FISMA, NIST 800‑53, and Zero Trust requirements - Collaborate with ISSOs and security teams to support ATO documentation, vulnerability remediation, and continuous monitoring - Implement secure configuration baselines, patching, and compliance automation Collaboration & Delivery - Work closely with developers, QA, product owners, PMs, and VA stakeholders to streamline delivery workflows - Participate in Agile ceremonies and support iterative delivery across Scrum or SAFe environments - Provide technical guidance on DevOps best practices, automation strategies, and cloud adoption Operational Support & Troubleshooting - Diagnose and resolve issues across application, infrastructure, and pipeline layers - Support release management, environment configuration, and production deployments - Maintain documentation for infrastructure, pipelines, and operational processes QUALIFICATIONS Required - Bachelor’s degree in Computer Science, Engineering, IT, or related field (or equivalent experience) - 5+ years of DevOps, cloud engineering, or automation experience - Experience supporting federal agencies (VA, DoD, HHS, DHS, etc.) - Hands‑on experience with CI/CD pipelines, IaC, and cloud platforms - Strong understanding of federal cybersecurity frameworks and secure DevOps practices - Experience with containers, orchestration, and automated testing frameworks Preferred - Experience with VA systems (VistA, Cerner/Oracle Health, VA.gov, Lighthouse APIs, IAM, TRM‑approved tools) - Certifications such as AWS/Azure DevOps Engineer, Kubernetes (CKA/CKAD), Security+, CISSP, or SAFe - Experience with T4NG/T4NG2, EPMO, VHA modernization, or VBA benefits transformation programs - Experience with enterprise logging, monitoring, and observability platforms WORKING CONDITIONS Standard Business hours are Monday through Friday Occasional extended or weekend hours may be required based on operational needs. Must have reliable internet service that allows for effective telecommuting. BENEFITS Sprezzatura offers a comprehensive and flexible benefit package to include: - Medical, Dental, and Vision - Health Saving Account (when enrolled in eligible plan) with Company contribution - Company paid Life, Accidental Death, Short-term & Long-term Disability - Voluntary Accident, Hospital Indemnity, & Critical Care Insurance - Voluntary Medical & Dependent Care Flexible Spending Accounts - Accrued Paid Time Off & Company Paid Holidays - 401(k) Retirement Plan with Company match WORK AUTHORIZATION Sprezzatura participates in E-Verify and will provide the federal government with your I-9 information to confirm that you are authorized to work in the U.S. Sprezzatura is a mission-driven, Service-Disabled Veteran-Owned Small Business (SDVOSB) that thrives at the intersection of technology, innovation, and impact. We specialize in secure, scalable, and human-centered digital solutions that accelerate government transformation. Our work spans DevSecOps, health IT modernization, intelligent automation, benefits delivery, and digital communications. We partner with agencies ready to evolve—delivering not just strategy, but measurable execution. Rooted in operational excellence and driven by curiosity, we help our clients navigate complexity with clarity—turning ambitious ideas into real-world outcomes. No buzzwords. Just impact. EEO STATEMENT Sprezzatura is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other legally protected characteristic. Applicants have the right to discuss, disclose, or inquire about compensation without retaliation. Reasonable accommodations are available for qualified individuals with disabilities. This job description is not intended to be an employment contract and does not guarantee employment for any specific duration.

Role Description We are looking for an AWS Infrastructure Engineer with strong expertise in Amazon Connect and Infrastructure as Code (IaC). The ideal candidate will be responsible for designing, deploying, and managing scalable Amazon Connect environments while building automated infrastructure deployment pipelines using Terraform and CI/CD tools. - Design and implement AWS infrastructure for Amazon Connect environments - Deploy and manage Amazon Connect environments across Dev, Staging, and Production - Utilize AWS services such as Lambda, S3, EventBridge, Data Bridges, and related services to support deployments - Develop and maintain Infrastructure as Code (IaC) modules using Terraform Enterprise - Ensure Terraform code is maintainable, reusable, and aligned with best practices - Build and manage CI/CD pipelines for automated infrastructure deployment and updates - Integrate Terraform Enterprise with CI/CD pipelines for seamless deployments - Monitor infrastructure performance and troubleshoot deployment-related issues - Collaborate with cross-functional teams to ensure secure, scalable, and reliable cloud solutions Qualifications - 4+ years of experience in AWS services, especially Amazon Connect, Lambda, S3, EventBridge, and Data Bridges - Hands-on experience with Infrastructure as Code (IaC) using Terraform Enterprise - Experience building and managing CI/CD pipelines using Jenkins, GitHub Actions, or similar tools - Good understanding of cloud infrastructure design and deployment best practices - Experience managing multi-environment deployments (Dev, Staging, Production) - Strong troubleshooting and problem-solving skills - Knowledge of automation, monitoring, and cloud security practices - Experience working in Agile and collaborative environments - Good communication and documentation skills Benefits - Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. - Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. - Work From Anywhere Culture: make the most of the flexibility that comes with remote work. - Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. - Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. - Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. - Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

• Build and operate secure agent runtimes with sandboxing, runtime isolation, network policies, secrets management, RBAC, and approval flows that make agents a credible part of the infrastructure. • Design and maintain the integration surface with MCP-style adapters and gateways that let agents act on source control, CI/CD, ticketing, documentation, cloud, and observability systems across all marketplace teams. • Build and own the evaluation pipeline with golden tasks, graders, regression tests, and release gates that make agentic workflow correctness measurable and cheap enough that teams actually use it. • Implement observability and cost control including traces, telemetry, token usage, cost-per-workflow, rate limits, and failure handling so stakeholders always know what is running, what it costs, and what to do when it breaks. • Create reusable scaffolding including templates, starter kits, wrapper scripts, and workflow automation that turn proven patterns from marketplace pilots into platform components every team can adopt in a day. • Partner with the AI Architect to make the reference architecture real, in code, in production, on a schedule that does not slip.