• Manage and develop various public sector accounts • Identify customer needs and generate new opportunities from them • Develop strategic and innovative commercial ideas at the C-level • Coordinate Swisscom departments with the goal of designing solutions that satisfy customers

• Manage and grow the customer portfolio in Northwest Germany • Identify and develop new business opportunities within the professional channel (installers, integrators, engineering firms, distributors, and other industry stakeholders) • Analyse market trends (HVAC and IT sectors), regulations and trade restrictions • Build long-term relationships with key accounts and partners • Drive a consultative sales approach by identifying customer challenges and delivering tailored value-added solutions • Monitor customer payments and support the resolution of commercial incidents • Achieve annual sales targets and contribute to the regional growth strategy • Plan and organize customer visits across the assigned region • Represent the company at trade fairs and industry events in Germany and internationally • Provide commercial and technical guidance throughout the sales process • Coordinate with internal teams to ensure successful project execution and customer satisfaction • Work closely with the sales and support teams based in Spain • Participate in regular coordination meetings with headquarters • Use CRM and reporting tools, including Power BI, to manage opportunities and monitor performance • Share market insights and competitive information to support regional growth strategies

Title: Rheumatology Territory Account Specialist – Fort Lauderdale Location: Fort Lauderdale (Florida) Job Description: Full time job requisition id REQ-10079251 Job Description Summary #LI-Remote This is a field-based and remote opportunity supporting key accounts in an assigned geography. Novartis is unable to offer relocation support for this role. Please only apply if this location is accessible to you. Company will not sponsor visas for this position. As a Territory Account Specialist (TAS), you’ll lead with purpose – crafting personalized experiences that reflect the unique needs of each account and Health Care Provider (HCP). Acting as the primary point of contact, you’ll build meaningful connections, identify shared priorities, and navigate solutions that link customers to Novartis resources – all with the goal of improving patient outcomes. Success in this role comes from balancing demand generation with strategic account engagement. You’ll bring expertise in clinical and account-based selling, access navigation, collaborative problem-solving, team orchestration, and omni-channel engagement. Job Description Key Responsibilities: - Navigate and resolve challenges within accounts to ensure customer needs are met with effective, tailored solutions. - Build a strategic territory plan by aligning shared priorities and applying insights and tactics that drive product demand and support better patient outcomes. - Partner proactively with territory teammates, field teams, and home-office colleagues to address customer needs and deliver access support. - Apply deep knowledge of the market, competitive landscape, and cross-functional dynamics to anticipate opportunities and respond to challenges with agility. - Use territory data and market trends to uncover local insights, support pull-through efforts, and lead impactful customer engagements – virtually or in person. - Facilitate planning sessions with key stakeholders to solve complex challenges and collaborate across functions to meet customer needs with urgency. - Deliver real-time access support and work closely with Patient Specialty Services (PSS) to ensure seamless customer experience. - Harness digital tools and omni-channel strategies to personalize outreach and engage customers across both virtual and face-to-face settings. Essential Requirements: - Bachelor’s degree required from 4-year college or university. - Experience (see leveling guidelines below) in pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams within the last 5 years. We also welcome candidates from other complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors, especially where strong field leadership and customer engagement are central to success. For Associate Level opportunities, applicants with limited prior sales experience are encouraged to apply. - Proven track-record of consistent high-performance, and well-versed in navigating and successfully selling to large accounts and key customers. - Self-starter with analytic abilities to seek out, prioritize, and apply relevant information to solve problems to meet the needs of key customers, while also demonstrating ethical leadership and ability to foster environment that promotes ethical behavior and compliance with company policies and laws. - Candidate must reside within territory, or within a reasonable daily commuting distance of 50 miles from the territory border. Ability to travel 60-80% over a broad geography is required, with the ability to drive and/or fly within the territory. Must have a valid driver’s license. Desirable Requirements: - Experience across therapeutic groups, disease states, account management strategy, and new product launches. - Broad understanding in patient services, market access, buy and bill, specialty pharmacy, reimbursement and/or medical calling on HCPs with respect to a sophisticated product or reimbursement pathway. Leveling Guidelines: The position will be filled at level commensurate with experience. - Associate Territory Account Specialist: Recently separated from the US Military with 4+ years of military service in a leadership capacity (Platoon Leader, Executive Officer, Company Commander, etc.), or applicants with limited prior sales experience. - Demonstrates strong ability to collaborate, work cross-functionally within a matrix environment, and communicate product information effectively. - Preferred experience in the 2-year Novartis Sales Internship Program; demonstrated proven leadership experience in student sports, fraternities, clubs, activities, and other extracurricular activities. - Territory Account Specialist: 2+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. - Senior Territory Account Specialist: 5+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. - Executive Territory Account Specialist: 10+ years’ experience in specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B sectors or sales role of similar complexity within the last 5 years. Strong ability to collaborate, work cross-functionally within a matrix environment and can communicate clinical product information. Driving is an Essential Function of this Role: Meaning it is fundamental to the purpose of this job and cannot be eliminated. Because driving is an essential function of the role, you must have a fully valid and unrestricted driver’s license to be qualified for this role. The company provides reasonable accommodations for otherwise qualified individuals with medical restrictions if an accommodation can be provided without eliminating the essential function of driving. COVID-19 Vaccine Policy (customer-facing roles only): While Novartis does not require vaccination for COVID-19 or proof of a recent negative test result for COVID-19 at this time, employees working in customer-facing roles must adhere to and comply with customers’ (such as hospitals, physician offices, etc.) credentialing guidelines, which may require vaccination. As required by applicable law, Novartis will consider requests for reasonable accommodation for those unable to be vaccinated. This requirement is subject to applicable state and local laws and may not be applicable to employees working in certain jurisdictions. Please send accommodation requests to Eh.occupationalhealth@novartis.com. For Field Roles with a Dedicated Training Period: The individual hired for this role will be required to successfully complete certain initial training, including home study in eight (8) or fewer hours per day and forty (40) or fewer hours per week. Novartis Compensation Summary: The salary for this position is expected to range between: - Associate Territory Account Specialist: $77,000 and $143,000 per year - Territory Account Specialist: $93,800 and $174,200 per year - Senior Territory Account Specialist: $119,700 and $222,300 per year - Executive Territory Account Specialist: $132,300 and $245,700 per year The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards. US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves. EEO Statement: The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. Accessibility and reasonable accommodations The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please send an e-mail to us.reasonableaccommodations@novartis.com or call +1(877)395-2339 and let us know the nature of your request and your contact information. Please include the job requisition number in your message. Salary Range $119,700.00 - $222,300.00 Skills Desired Commercial Excellence, Communication Skills, Compliance, Conflict Management, Cross-Functional Coordination, Customer Insights, health care industry, Influencing Skills, Key Account Management, Negotiation Skills, Professional Ethics, Selling Skills, Technical Skills

Title: PN Relations Cross Functional Acct Specialist (Remote-NC) Location: NC, US Remote Job Description: Competitive Compensation & Benefits Package! Position eligible for – - Annual incentive bonus plan - Medical, dental, and vision insurance with low deductible/low cost health plan - Generous vacation and sick time accrual - 12 paid holidays - State Retirement (pension plan) - 401(k) Plan with employer match - Company paid life and disability insurance - Wellness Programs - Public Service Loan Forgiveness Qualifying Employer See attachment for additional details. Location: Remote option; Available for any of Partners' NC locations Projected Hiring Range: Depending on Experience Closing Date: Open Until Filled Primary Purpose of Position: Serve as a cross-functional liaison between Partners Health Management and a diverse network of Behavioral Health and Physical Health providers to support the development, stability, and performance of a high-quality provider network. This role strengthens provider partnerships through onboarding and offboarding coordination, education and training, targeted outreach, and the creation and maintenance of provider tools and resources. The Specialist also provides high-level administrative and operational support to the Provider Network Relations teams by triaging and resolving provider issues, supporting contract compliance activities, coordinating projects and communications, and promoting best practices that advance organizational goals and provider satisfaction. Role and Responsibilities: - Independently manage and maintain provider network documentation and records, ensuring accuracy, regulatory compliance, and protection of confidential information. - Exercise judgment in the interpretation and application of policies, procedures, and regulatory requirements related to provider network administration. - Serve as a key liaison between providers, Provider Network Relations leadership, and internal departments to assess issues, determine appropriate resolutions, and coordinate follow‑through. - Coordinate and support provider‑focused initiatives, including onboarding, offboarding, education, training, and targeted outreach activities. - Plan, organize, and facilitate provider meetings, trainings, and collaboratives, including agenda development, content coordination, documentation, and post‑session analysis. - Develop and disseminate provider communications, outreach materials, and toolkits that support network engagement, compliance, and performance improvement. - Utilize learning management and collaboration platforms to design, host, analyze, and report on training initiatives and provider participation outcomes. - Analyze provider interaction data, performance indicators, and reporting requirements; identify trends, barriers, and improvement opportunities; and communicate findings to leadership. - Provide consultative guidance and education to providers on foundational operational requirements, including claims and billing processes, authorization workflows, portal connectivity, and onboarding standards. - Monitor emerging best practices, payer requirements, and regulatory changes affecting provider performance and network operations; proactively communicate implications and recommendations to departmental leadership. - Conduct virtual and on‑site provider engagements to assess workflows, identify operational or performance gaps, and recommend targeted technical assistance or interventions. - Collaborate with internal and external stakeholders to align resources, initiatives, and strategies that improve provider compliance, efficiency, and quality of care. Knowledge, Skills and Abilities: - Demonstrated strong ability to work in an electronic/computer-based setting with proficiency in Microsoft Office products (such as Word, Excel, Outlook, and PowerPoint) and Constant Contact - Knowledge of the laws, regulations, and policies that govern the Health Plan. - Excellent interpersonal skills - Highly Skilled in written and oral communication skills - Excellent time management and organizational skills - Strong problem solving, negotiation, arbitration, and conflict resolution skills - Considerable knowledge and expertise using learning management systems - Knowledge of principles and methods for curriculum and training design, teaching, and instruction for adult learners and groups - Knowledge of mental health, substance use disorder, and intellectual and developmental disability diagnoses and service delivery - Ability to use presentation software, video conference and teleconference technology, and other training tools and technology - Ability to exercise sound judgment in assessing training needs, developing objectives, recommending training goals, and evaluating training effectiveness - Ability to collaborate in and contribute to brainstorming activities - Ability to complete multiple tasks and manage a high volume of work within deadlines - Ability to follow through on assigned tasks with limited supervision - Ability to understand, interpret, write, and communicate complex information - Ability to creatively solve problems using a solution-oriented, team-based approach - Ability to retain composure and professionalism in high pressure conditions - Strong attention to detail with the ability to edit and proofread internal and external documents - Strong problem-solving, negotiation, and conflict resolution skills - Knowledge of cultural diversity and the ability to create and maintain strong relationships with a wide range of consumers, families, providers, and stakeholders - Experience with Electronic Health Records (EHR) for clinical processes Education/Experience Required: Bachelor’s degree and a minimum of four (4) years of experience in managed care or a related field with a healthcare provider or insurer/payer. Relevant areas may include provider relations, network development or design, provider engagement services, contract management, or patient financial services. Experience in auditing, accounting, or finance is also applicable. A combination of relevant education and experience may be considered in lieu of a Bachelor’s degree. Must be able to travel as required. Must reside in North Carolina or within 40 miles of the NC border. Education and Experience Preferred: Master’s degree in Public Health, Healthcare Administration, Nursing, or a related field. Licensure/Certification Requirements: N/A