• Own the strategy and performance of GNO Partners' outbound and business development engine. • Lead the managers and teams behind various prospecting initiatives. • Manage and develop the team managers running our outbound day-to-day, holding them accountable to clear targets. • Own team training and coaching: onboarding programs, skill development, and performance improvement plans. • Continuously improve scripts, templates, sequences, playbooks, and SOPs together with your teams. • Report weekly to the founders: key KPIs, insights, and a clear action plan. • Own the strategy across all outreach channels: cold calling, cold email campaigns, cold DMs, and prospecting.

• The Sales Development Manager (SDM) is responsible for generating business through the development of close relationships with the travel agent channel in USCA. • Execute Key Retail Account plans as developed by the Key Account Team. • Grow RM business with existing retail partners and develop new travel agency relationships. • Execute against the plans developed by the Key Account Management team. • Successfully manage existing travel agency relationships and deepen the partnerships to grow both FIT and Groups business. • Work with Senior Manager, Sales to formulate and execute a territory specific plan. • Identify new business development opportunities within the territory. • Build sales campaigns to drive bookings and revenue via territory account base. • Manage the analysis of territory and marketplaces. • Attend and participate in a variety of sales conferences and events as required. • Provide feedback and input on programs and strategies. • Responsible for accurate, timely, insightful revenue and business trend forecasting. • Identify and target competitive prospects and plan strategy to increase market share.

• Responsible for generating business through the development of close relationships with the travel agent channel in USCA. • Execute Key Retail Account plans as developed by the Key Account Team. • Grow RM business with existing retail partners and develop new travel agency relationships. • Manage existing travel agency relationships and deepen partnerships to grow both FIT and Groups business. • Work with Senior Manager, Sales to formulate and execute a territory specific plan. • Identify new business development opportunities within the territory. • Build sales campaigns to drive bookings and revenue via territory account base. • Manage the analysis of territory and marketplaces. • Support and achieve aggressive growth targets of the brand. • Identify and increase market penetration within retail accounts. • Work closely with Rocky Mountaineer’s sales colleagues to leverage and share best practices. • Develop business plans, sales strategies, budgets, and corresponding business cases. • Attend and participate in sales conferences, trade shows, etc. • Prepare proposals, presentations, and supporting documents for business solicitation. • Provide feedback on programs, strategies, and tactical marketing & sales initiatives. • Responsible for accurate, timely revenue and business trend forecasting. • Generate and log sales activities in Salesforce.

• Identify, connect with, and nurture potential customers • Strategic Prospecting & Outreach • Execute outbound campaigns using a multi-channel approach • Lead discovery calls to understand client needs • Accurately log activities in CRM