• Support the Senior Social Media Manager in daily tasks such as editing Reels and TikTok content and scheduling posts. • Assist with writing captions for content, focusing on Pinterest and TikTok. • Assist with Pinterest content planning. • Assist with community management across all social channels, including responding to and engaging with the AU social community. • Support with monthly reporting needs, pulling metrics and insights from social media tools. • Stay up to date with channel-specific trends and technical updates across all social platforms, especially Pinterest and TikTok. • Conduct monthly competitive analysis within hospitality and luxury lifestyle markets and beyond. • Responsible for maintaining the organization of the ARC content library in Dropbox.

Manage and optimize retail media campaigns, ensuring alignment with client goals. Deliver timely reporting and insights while collaborating with teams to innovate and enhance campaign strategies within various media networks.

Define and evolve paid media strategies, drive new business development, and establish frameworks for performance optimization while collaborating cross-functionally to deliver integrated media solutions that enhance client growth and satisfaction.

Role Description Our client is seeking to hire a Media Management Officer to support their administrative operations and elevate their digital presence. This part-time role focuses on maintaining professional communication channels, managing social media output, and assisting with essential business onboarding tasks. Job Responsibilities - Manage company Facebook pages and designated social media accounts - Create and schedule engaging social media content on a weekly basis - Respond to customer and stakeholder enquiries promptly via social media, email, and telephone - Foster online community engagement and maintain a positive brand presence - Assist with staff onboarding procedures and general administrative documentation - Complete allocated administrative tasks within strict internal deadlines - Coordinate with internal team members to support everyday operational needs - Handle sensitive information with a high degree of confidentiality and professional discretion Qualifications - Minimum 2 years of professional experience managing Facebook Business Pages - Minimum 2 years of general administration experience - Fluent or advanced written and verbal English communication skills - Intermediate proficiency with Meta Business Manager and Canva - Intermediate experience utilising Google Workspace and Microsoft Office applications - High attention to detail alongside strong organisational capabilities - Comfortable interacting regularly with clients, families, support workers, and service providers - Willingness to undergo a National Police Check and Working with Children Check Nice-to-Have Skills - Prior experience working within the NDIS or disability support sector - Advanced proficiency across the Microsoft Office suite applications Benefits - Permanent work-from-home set-up - Dayshift (Australian business hours) - Part-time job - HMO - Annual leave - 13th-month pay - With Government Mandated Benefits