• Own the Guide product roadmap, translating company strategy into prioritized product initiatives, delivery plans, and execution milestones. • Partner cross-functionally with Engineering, Architecture, Operations, Commercial, and Product leadership to align priorities, requirements, tradeoffs, and releases. • Incorporate customer, operator, and field feedback into product decisions, ensuring solutions address real-world workflows and deployment challenges. • Balance short-term deployment needs with long-term platform, product, and business objectives to drive sustainable growth. • Build and scale the Guide Product function, including team development, product management processes, documentation standards, and prioritization frameworks. • Drive deployment readiness and production scalability by defining success criteria and ensuring products support reliable field operations and commercial adoption.

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. The Role At Airwallex, product is at the heart of everything we do. Our team brings together commercial strategy, engineering, design, and regulatory expertise to deliver powerful financial products to customers around the world. We obsess over the details, push the boundaries of what's possible, and build world-class solutions that scale globally. As a Product Manager, you'll play a pivotal role in shaping the future of our payment acquiring infrastructure; designing strategy, defining solutions, and driving delivery from concept to launch. You'll join our Payments Product team, focused on building and optimising the global check-out experience that powers how merchants collect payments across card networks, digital wallets, and local payment methods. As we scale transaction volume worldwide, this front-end infrastructure needs to be high-converting, friction-free, and localized for every buyer. In this role, you'll lead key initiatives end to end, including: - Owning the end-to-end checkout integrations provided to merchants, from modular SDKs, hosted payment pages and APIs, providing ultimate flexibility between low integration effort and full customizability for a great developer experience - Optimizing the buyer experience on hosted payment pages, reducing friction at the most critical point of the funnel and optimizing conversion rates - Embedding AI into the checkout journey - powering predictive payment method selection, automated fraud-friction balancing, and real-time checkout insights for merchants. - Developing new capabilities that bring additional flexibility to merchants to adopt checkout to their needs, from automatic currency conversion to dynamic surcharging and sales tax calculation You'll work closely with product, engineering, design, and commercial teams to bring these capabilities to life, and help shape the infrastructure behind one of the most dynamic fintech platforms in the world. Requirements - 4+ years of experience in a high-growth environment, ideally in fintech, e-commerce, or merchant-facing platform products. - Bachelor's degree or higher, with strong academic performance; technical or engineering coursework a plus. - Technical fluency and the ability to engage confidently in architectural discussions around SDKs, APIs, and high-performance frontend systems. - Exceptional communication skills, with the ability to translate product strategy across technical and non-technical teams. - Analytical rigor: a sharp eye for detail, structured problem-solving skills, and a data-driven mindset. - Bias for action: grit, persistence, and ownership to turn complex ideas into real-world products quickly. - Collaborative mindset and the ability to thrive in cross-functional, cross-cultural teams. Preferred - Experience working on card acquiring and local payment methods Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles. You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero-to-one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high-visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next. Responsibilities - You will develop an in-depth understanding of domain knowledge across platform products, and have enough expertise to link the dots, see the big picture as we develop additional multi disciplinary projects. - Designer-in-the-arena: You will be hands-on and own strategic design projects that shape key customer experiences. - Work with cross-functional teams including product managers and engineers to understand user needs and develop innovative design solutions. Translate findings into simple yet engaging user experiences across platforms. - Navigate through ambiguity: it is your responsibility to explore the conceptual, the JTBD, the competitive landscape and operate with business acumen to help achieve product market fit. - Lead a team of product designers, providing mentorship to help them grow their skills. You will be setting clear career paths and coaching designers regularly. - Oversee the end-to-end user experience designs of your team across desktop, mobile web and app. Using your structural product knowledge, you will steer your team's designs as they storm through the product requirements. - Provide concrete, actionable feedback to your team members, helping them steer through stakeholder and projects to achieve effective progression. - Proactively establish and evolve our design system and guidelines to ensure effective support, consistency and high quality across all of our products. Promote a feedback driven design culture focused on user outcomes. - Build a robust design team and design culture within the organization by mentoring designers and promoting user-centered design thinking. Qualifications - 10+ years of experience as a UX/Product designer, including 4+ years in a leadership role managing designers. - Experience working in a fast-paced tech start-up environment. - Strong product logic & first principle thinking. - Ability to explore and thrive in ambiguous project contexts.. - Experience working in "complex systems" that involve multi-disciplinary, multi-threaded user journeys and intricate object relationships. - A track record of recruiting and hiring a world class design team. - Strong portfolio showcasing project experience with both UI and UX design for responsive web platforms. - Passion for mentorship and helping designers and teams achieve their full potential. - Degree in Design, HCI or related field. Applicant Safety Policy: Fraud and Third-Party Recruiters To protect you from recruitment scams, please be aware that Airwallex will not ask for bank details, sensitive ID numbers (i.e. passport), or any form of payment during the application or interview process. All official communication will come from an @airwallex.com email address. Please apply only through careers.airwallex.com or our official LinkedIn page. Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary. Equal opportunity Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don't regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Role Description This is a special opportunity to join a young company with momentum and funding, but early enough to have a tremendous impact on the product direction, company strategy, and organizational culture. We are looking for a hands-on leader who is eager to dig into critical, detailed decisions and, at the same time, can serve as a thought partner to the CEO, helping build Medley into a leader in the AI edtech space. You will be one of the CEO’s closest partners in shaping Medley’s product vision, company direction, and long-term perspective on how AI should support learning in classrooms. This is a true player/coach role. You will: - Write specs - Run research - Define success metrics - Make hard prioritization calls - Work closely with engineering to ship Over time, you will build and lead the product team, but in the early days, you should be energized by doing the work yourself. You are joining a team of six that will grow to ten by summer, with fresh pre-seed funding, strong district demand, and a plan to serve more than 15,000 multilingual learners this school year. In the coming year, Medley will extend its work to serve students with disabilities. Together, multilingual learners and students with disabilities represent more than 20% of U.S. K-12 students, and both groups have been historically underserved by edtech. We are approaching special education deliberately. This is not simply a matter of repackaging our multilingual learner product for a new segment. Special education involves: - Diverse instructional needs - Distinct purchasing dynamics - Compliance requirements - A high bar for trust with districts, educators, students, and families You will also help Medley stay ahead of the AI curve. That means: - Tracking changes in model capabilities - Monitoring safety practices - Understanding classroom use cases - Keeping up with district expectations - Translating that signal into an ambitious and responsible roadmap Qualifications - Student and Teacher Empathy: Classroom reality isn't abstract to you. You've designed for or worked closely with kids, teachers, or educators. - Product Craft: You have experience building and shipping products that users value. You can speak clearly about the tradeoffs you made and what you'd do differently now. - AI-Native Product Judgment: You use AI fluently in your own work and have strong judgment about where it belongs in high-trust classroom environments. - User Research Instincts: You know how to learn from teachers and students and turn what you hear into sharper roadmap choices. - Clarity of Thought: You make ambiguity easier to navigate. You can write crisp specs, explain tradeoffs, and help others understand what matters and why. - Commercial Orientation: You understand that strong K-12 product decisions must account for adoption, implementation, renewals, procurement, and stakeholder trust. - Startup Orientation: You thrive in early-stage environments, embrace ambiguity, and stay hands-on even in senior roles. Requirements - Former teachers, school leaders, or education operators who transitioned into product and have developed strong product craft. - Product leaders from edtech companies who have shipped instructional, student-facing, accessibility, or classroom workflow products. - Product builders who have worked on AI-enabled products and understand how to balance speed, quality, safety, and trust. - Product leaders from consumer or consumer-like companies who have shipped products that kids, families, or non-technical users choose to use regularly. - Multilingual candidates, former multilingual learners, or candidates with deep personal or professional experience in multilingual communities are especially encouraged to apply. Benefits - Opportunity to shape product direction and company culture. - Work in a mission-driven organization focused on educational outcomes. - Join a growing team with strong district demand. Company Description Medley Learning is building the AI that teachers and districts actually want in their classrooms. We do this through a browser extension that wraps around all of a classroom’s existing digital content, adding reading and writing scaffolds customized to each student. Our approach is grounded in research-backed practices and is already being used by over 20 districts across the US. Medley is led by CEO Brandon Cardet-Hernandez, a former multilingual learner who has worked across K-12 as a teacher, turnaround principal, policy advisor, and edtech leader. The company is backed by Workshop Ventures and advised by leading researchers.