Earth Force Technologies

• Own the Guide product roadmap, translating company strategy into prioritized product initiatives, delivery plans, and execution milestones. • Partner cross-functionally with Engineering, Architecture, Operations, Commercial, and Product leadership to align priorities, requirements, tradeoffs, and releases. • Incorporate customer, operator, and field feedback into product decisions, ensuring solutions address real-world workflows and deployment challenges. • Balance short-term deployment needs with long-term platform, product, and business objectives to drive sustainable growth. • Build and scale the Guide Product function, including team development, product management processes, documentation standards, and prioritization frameworks. • Drive deployment readiness and production scalability by defining success criteria and ensuring products support reliable field operations and commercial adoption.

• Own end-to-end delivery of customer programs, including onboarding, commissioning, operational milestones, SLA management, and long-term program success. • Proactively identify and resolve delivery risks across Operations, Product, and Engineering before they impact customers. • Partner with commercial and partnerships teams to ensure customer commitments, timelines, and SLAs align with operational and technical capabilities. • Serve as the primary program-level contact for customers and partners, leading engagement cadences, reporting, QBRs, and issue resolution. • Build and scale program delivery infrastructure, including playbooks, escalation protocols, reporting frameworks, and commissioning processes. • Translate customer contracts into measurable operational plans while coordinating cross-functional execution across field, product, and engineering teams. • Help establish and scale Earth Force’s long-term program management function, processes, and operating model as the company grows.