Job Scope: As the Sr Client Service Rep, you will serve as the client advocate and will be responsible for the client satisfaction based on task ownership and accurate resolution in a fast-paced environment. You will manage a high volume of tasks that require you to leverage various resources to identify the client's need, clarify and communicate information, research issues, and provide effective resolution while keeping the client satisfaction at the core of every decision and behavior. Key Responsibilities: - Become proficient in all knowledge base requirements to resolve clients' needs as efficiently as possible - Become proficient in all platforms, systems, and tools used to maintain client records, transactions, documentation, and relevant data - Maintain appropriate documentation of conversations in designated system to ensure handoff continuity and client profile accuracy - Manage high volume of tasks in a timely and efficient manner - Identify client needs, research issue and provide solutions and/or alternatives - Build sustainable relationships and engage clients by providing best-in-class service - Meet and/or exceed established key performance criteria - Provide excellent client service and advocacy - Work across the organization as needed to resolve client requests - Assist clients with the onboarding process by providing status of application and registration process, guidance of next steps, and answer any questions - Dispatch available vehicles to clients across all regions on an inbound basis - Effectively communicate to the client how to use any of our client facing tools - Perform other duties as deemed necessary by management Qualifications - High School Diploma or GED required; College degree preferred (or equivalent experience) - Minimum of 4 years of customer service experience or the equivalent - Auction and/or logistics/transportation knowledge a strong plus - Excellent oral and written communications skills, particularly in a phone or email context - Attention to detail and follow-through - Demonstrated ability to adapt in a changing environment, - Ability to multi-task within a fast-paced, high energy, dynamic and demanding environment - Demonstrated experience being a customer-focused, service-oriented professional USD 22.02 - 33.08 per hour Compensation: Hourly pay rate is in the range of $22.02 - $33.08/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. EOE, including disability/vets

Role Description We are seeking a detail-oriented and organized Closing Specialist to join our team! In this role, you will support real estate transactions from title clearance through loan disbursement, ensuring a smooth and efficient closing experience for all parties involved. This is a fully remote opportunity ideal for someone who thrives in a fast-paced environment, enjoys coordinating with multiple stakeholders, and takes pride in accuracy and communication. Key Responsibilities - Process closing files upon receipt, ensuring all requirements are met - Complete and update closing tasks across multiple systems of record - Verify documentation and data for accuracy and compliance - Assist in scheduling closing dates and times - Review Closing Disclosures and HUD Settlement Statements - Prepare and send closing packages to closing agents - Coordinate and communicate daily with buyers, sellers, agents, lenders, title companies, and closing agents - Facilitate smooth transaction flow from title clearance to loan disbursement - Perform additional duties as assigned Qualifications - Strong attention to detail and organizational skills - Excellent written and verbal communication abilities - Ability to manage multiple transactions simultaneously - Experience with real estate closings, title, or mortgage processes preferred - Comfortable working within multiple systems and tools - Self-motivated and able to work independently in a remote environment Requirements - This is a Contract position based out of Grand Rapids, MI. - The pay range for this position is $16.00 - $19.62/hr. Benefits - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Application Deadline This position is anticipated to close on Jun 19, 2026.

Role Description F.H. Furr, a leading name in residential services, is seeking dynamic individuals to join our team as Remote Customer Service Representatives. In this role, you will play a crucial part in delivering exceptional service to our valued customers. While call center experience is preferred, no prior experience is necessary. We provide all the equipment you need to succeed in a remote work environment. - Provide top-notch customer service via phone, email, and chat channels - Act as a liaison with customers, ensuring clear communication and scheduling of services - Handle inquiries, resolve issues, and provide information about our services - Maintain accurate and up-to-date customer records in our system - Collaborate with other team members to ensure a seamless customer experience - Ability to thrive in a fast-paced setting with clear processes and strong team support Qualifications - Excellent communication skills, both written and verbal - Strong customer-centric mindset and a genuine desire to help others - Ability to work independently and efficiently in a remote setting - High-speed internet connection (minimum 50 Mbps) and a dedicated workspace - Basic computer skills; proficiency with office software and the ability to learn new systems quickly Benefits - Fully equipped remote work setup, including computers, monitors, and other necessary equipment - Competitive compensation and performance-based incentives - Fixed work schedules that allow you to plan ahead (this position will support the business in Eastern Standard Time) - Health, dental, and vision insurance - Retirement savings plan with employer match - Paid time off and holidays - Professional development and training opportunities - Employee discounts on company services Company Description At F.H. Furr, we believe in empowering our team members to excel in their roles, even in a remote environment. If you're a customer-focused individual with strong communication skills and a willingness to adapt to new technologies, we invite you to join us and be a part of our commitment to exceptional service. F. H. Furr may conduct a preemployment background check and drug test, subject to applicable law. Posted Min Pay Rate: USD $17.00/Hr. Posted Max Pay Rate: USD $19.00/Hr.

Role Description We are looking for a highly organized and empathetic Memory Support Scheduler to serve as the first point of contact for families seeking clarity on their loved one’s cognitive health. This role is critical in bridging the gap between primary care referral and clinical evaluation. You will be responsible for the complex logistics of scheduling cognitive consults across multiple platforms, including telehealth and in-clinic visits. Because you will be speaking with families who may be stressed or overwhelmed by a potential dementia diagnosis, a calm, professional, and patient-centered phone manner is essential. Qualifications - 2+ years of medical scheduling or patient coordination experience (experience in neurology, geriatrics, or behavioral health is a significant plus). - Exceptional phone etiquette. You must be able to communicate with seniors and their caregivers with patience, clarity, and empathy. - Experience with EHR/EMR systems and a high level of comfort with video conferencing platforms. - Ability to manage complex calendars across different time zones. Requirements - The ability to handle sensitive conversations regarding cognitive decline with dignity and respect. - A "logistics mindset" to help families overcome barriers to care (e.g., helping a tech-averse senior log into a telehealth portal). - As a remote employee, you must be disciplined in managing your daily call volume and administrative tasks independently. Benefits - Competitive hourly wage. - Full benefits package including health, dental, and vision. - Paid time off and holiday pay. - The opportunity to be part of a mission-driven team improving dementia care in the state of Florida.