• Own the end-to-end design experience across Enertiv's platform • Transform complex operational, sustainability, and data workflows into clear, usable product experiences • Enable engineering to move faster and users to gain genuine clarity • Operate as a true owner of design quality • Measure success by clarity of interfaces and measurable improvement in user outcomes.

• Define Personas & Value Propositions: Identify and construct distinct user personas based on direct research insights. Uncover the specific barriers and core value propositions that resonate most powerfully with each persona, ensuring we speak directly to their unique needs. • Architect Persona-Driven Journeys: Take the lead on multiple programs by mapping out tailored end-to-end enrollment flows. Design targeted experiences centered around the established value propositions of your personas to create a seamless, persuasive transition from initial program discovery to active participation. • Drive Comprehensive Service Design: Look beyond isolated digital features to own the entire physical and digital ecosystem. Design interconnected touchpoints that guide members through tracking their health kit shipment, the physical unboxing experience, pairing their hardware sensors, and scheduling their initial virtual appointment with the Twin Health care team. • Craft Compelling, Premium Visuals: Produce immaculate websites, landing pages, and enrollment assets that excite members and clearly communicate our value. High visual polish is critical to building trust, and you must balance this premium consumer-facing aesthetic with rapid execution. • Navigate Cross-Functional Complexity: Operate effectively in high-velocity, ambiguous environments. Collaborate closely with marketing, hardware/logistics, and clinical operations to ensure the physical realities of unboxing and hardware setup align perfectly with the digital UX. • Influence Without Authority: Drive a cohesive, user-first mindset across product, engineering, and client-facing teams. Clearly articulate your research-backed design rationale and align disparate groups around a shared vision for an unparalleled onboarding experience. • Other duties as assigned

Role Description We’re looking for a Senior Product Designer to join a collaborative team where they’ll tackle complex, highly technical problems from concept to launch. Designers should be self-motivated and fluent in navigating multiple stakeholder perspectives to create new features and evolve our existing platform. In addition to rethinking the real estate experience, designers must be comfortable collaborating across Product and Engineering. Responsibilities - Own the end-to-end design (interaction, visual, etc.) across multiple features and projects - Lead the design of intuitive, human-centric flows and experiences that tackle complex problems and help our users achieve their goals with ease - Work collaboratively with Product and Engineering partners from concept through completion and future iterations - Drive design strategy, execution, and quality within your core product area, taking initiative to identify, prioritize, and drive opportunities that deliver business impact - Provide implementation guidance to engineers and ensure features launch at the highest quality - Assess the success of your designs in the market and iterate to achieve better outcomes - Contribute to and evolve the Qualia Design System, and advocate for our customers to help influence UI/UX best practices throughout the Qualia platform - Serve as a resource to up-level peers and cross-functional partners, facilitating discussions and sharing context across your product area Qualifications - Well-rounded skills and experience to run projects independently end to end - 5+ years of relevant working experience - Portfolio with a history of impactful projects that showcase your design process and meaningful outcomes - Demonstrate strong UX, interaction, and visual design skills along with a human-centric approach to designing products - Shipped products that have simplified complex workflows - Strong cross-functional collaboration and communication skills, and experience collaborating closely with engineering and product partners - Have iterated on shipped products based on customer usage and feedback - Fluency in commonly used design software and related tools, including proficiency in modern prototyping workflows using AI Requirements - This role is remote work eligible, with three office locations: San Francisco, California; Concord, New Hampshire; and Austin, Texas. - This role has a base annual salary of $180,000-$200,000 plus a competitive equity and benefits package. Benefits - Comprehensive health plans - 401k program - Commuter benefits - Professional development - Parental leave - Flexible time off policy - Robust online onboarding program to train new hires - Biweekly all hands meetings - A variety of internal virtual events to keep employees connected Company Description Qualia is made up of incredibly bright, mission-driven coworkers who are passionate about using technology to solve real-world problems---and we're growing quickly. We believe diverse perspectives and backgrounds are critical to building great technology, and our goal is to cultivate an environment where people feel equally valued and respected. Qualia is proud to be an equal-opportunity workplace, and we welcome applicants from all backgrounds regardless of race, color, ancestry, religion, gender identity or expression, sexual orientation, marital status, age, citizenship, socioeconomic status, disability, or veteran status.

• Conceptualize and design product solutions that balance visionary thinking, craftsmanship, efficiency, and business potential. • Meticulously craft new product features — from initial ideas and user experiences to polished, pixel-perfect designs. • Lead projects end to end, collaborating with engineers to bring concepts from vision to deployment. • Work hand-in-hand with product managers to understand customer and user needs, using this data and intuition to scope design work aligned with the product roadmap. • Serve as a mentor to junior designers, providing guidance and feedback in support of their growth. • Establish and steward local, product specific design systems, defining core components, patterns, and guidelines that create consistency, quality, and scalability as our products and teams grow. • Expand product design operations, ensuring processes are efficient, collaborative, and aligned with team and product objectives. • Understand customer needs, exploring and advocating for user experiences that effectively solve their problems