Role Description Are you an Epic Willow Ambulatory Analyst? Bring your Epic Willow Ambulatory build experience to Tower Health and play a key part in implementing, developing, and maintaining the Epic WAM system along with third-party systems. This position is primarily remote with a preference for those residing in Eastern and Central time zones. - Analysis: - Investigating processes to understand operations. - Researching, analyzing, and understanding workflows of end users. - Building & Testing: - Developing, testing, deploying, and evaluating appropriate interface solutions and ongoing maintenance needs for sustainable processes. - Appropriately configuring systems to improve processes, add efficiencies, and promote patient safety. - Troubleshooting: - Resolving integration/mapping issues. - Methodically approaching problems or processes to troubleshoot and resolve. - Developing application and integrated test scripts. - Participating in thoroughly testing builds. - Providing on-call support based on application needs. - Independently Interacting: - Establishing credibility at all levels and building partnerships with customers and colleagues. - Working closely with Senior Analysts and technical IT staff to implement, upgrade, and support software systems. - Comfortably presenting information to colleagues and end users and tailoring communication to the audience. - Communicating, collaborating, and sharing knowledge with the team. - Developing Knowledge/Skills: - Obtaining an in-depth knowledge of the Epic platform for the supported application. - General knowledge of other applications supported along with a detailed understanding of the integration of modules within the Epic Enterprise. Qualifications - Epic Willow Ambulatory build experience and Epic Willow Ambulatory certification are required. - Excellent communication skills and customer-service oriented. - Collaboration with IT staff and end users is key for this position. - A basic understanding of the Windows environment and an eagerness to learn, support, and tenaciously troubleshoot supporting technologies. - Bachelor’s degree is preferred. Combination of relevant education and experience may be considered in lieu of degree. - Proven critical thinking skills, follow through, and attention to detail. Company Description Tower Health, a regional healthcare system, serves communities across multiple counties in Pennsylvania. Its network includes Reading Hospital, Phoenixville Hospital, Pottstown Hospital, and St. Christopher's Hospital for Children (in partnership with Drexel University). Committed to academic medicine and training, Tower Health offers various programs, including residency and fellowship programs, the Drexel University College of Medicine at Tower Health, and the Reading Hospital School of Health Sciences. - Provides a wide range of healthcare services, such as Reading Hospital Rehabilitation at Wyomissing. - Home healthcare via Tower Health at Home. - TowerDirect ambulance and emergency response. - Tower Health Medical Group. - Tower Health Providers (a clinically integrated network). - Tower Health Urgent Care facilities across its service area.

• Gestionar la liquidez, asegurando la disponibilidad de recursos. • Cumplir límites internos y regulatorios. • Generar información necesaria para los reportes regulatorios. • Implementar procesos y sistemas y modelos para la gestión de liquidez. • Mantener actualizada la información de caja y elaborar proyecciones de caja a corto y mediano plazo. • Ejecutar política de inversiones a través de mesa de dinero tercerizada. • Mantener registros oportunos de las operaciones de tesorería. • Realizar cierre diario de tesorería. • Monitorear el cumplimiento del encaje y límites internos y regulatorios. • Apoyar en requerimientos de información para auditorías internas y externas. • Reportar diariamente portafolio de inversiones. • Reportar semanalmente proyecciones de caja para seguimiento de indicadores de liquidez. • Identificar necesidades y fuentes de fondeo con antelación. • Proponer medidas correctivas si se presentan desviaciones sobre lo planificado.

Role Description As an Underpayment Analyst within our Revenue Integrity team, you hold a pivotal position in ensuring hospitals receive accurate compensation for the services they provide. Your role involves examining hospital claims to verify proper reimbursement and working with stakeholders to resolve issues and optimize reimbursement processes while adhering to regulatory guidelines and organizational policies. Strong analytical skills, attention to detail, and problem-solving skills are essential in this role. Responsibilities - Utilize company best practices along with technology-enabled worklist and other internal tools to identify discrepancies between expected reimbursement and actual reimbursement amounts from insurance carriers. - Investigate reasons for discrepancies, such as payment variances, coding errors, billing discrepancies, or incorrect application of payer policies. - Contact insurance companies to obtain missing information, explain and resolve underpayments, and arrange for payment or adjustment processing on behalf of the client. - Prepare and submit correspondence such as letters, emails, faxes, online inquiries, appeals, adjustments, reports, and payment posting. - Maintain thorough documentation, including root cause of underpayment issues, trends, outcomes, and lessons learned to support ongoing improvement efforts and knowledge sharing within the organization. - Actively participate in discussions, meetings, and brainstorming sessions where team members contribute insights and suggestions for improving processes. - Demonstrate a commitment to upholding ethical standards and compliance with relevant regulations and guidelines in all reimbursement optimization activities. - Other duties as assigned. Qualifications - High school diploma or equivalent required. - Investigative and problem-solving skills to identify underpayments and discrepancies. - Knowledge of healthcare billing, coding, and reimbursement methodologies. - Strong analytical abilities to dissect complex guidelines and understand their implications on claims reimbursement. - Ability to navigate and interpret various payer policies, including Medicare, Medicaid, and Commercial insurance guidelines. - Detail-oriented approach to ensure accuracy in applying guidelines and documenting findings for audit and compliance purposes. - Effective communication skills to collaborate with internal teams, payers, and external stakeholders. - Experience with healthcare billing software and databases (EPIC, Cerner, Meditech). - Familiarity with legal and regulatory frameworks governing healthcare reimbursement, such as HIPAA, CMS regulations, and state-specific requirements. - Moderate computer proficiency including MS Excel, Word, and Outlook. - Possess technical proficiency to work on multiple computer screens and software applications simultaneously. - Previous experience working in a remote environment. Requirements - A quiet, distraction-free environment to work from in your home. - A secure home internet connection with speeds >20 Mbps for downloads and >10 Mbps for uploads is required. - The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive. - Employment is contingent upon eligibility to work in the U.S., employment history verification, and a background check. Benefits - Competitive compensation with eligibility for a quarterly bonus. - Comprehensive medical, dental, vision, and life insurance benefits from day 1. - 12 paid holidays and flexible paid time off. - 401(k) with company match. - Employee Resource Groups that build community. - Career growth opportunities. - An excellent work/life balance.

• Configure, build, test, maintain, and optimize the Epic Lumens application to support gastroenterology and endoscopy clinical workflows. • Partner with physicians, nurses, operational leaders, and IT stakeholders to gather requirements and translate business needs into effective Epic solutions. • Support new implementations, upgrades, enhancements, and ongoing optimization initiatives within the Lumens application. • Analyze workflows and recommend system improvements that enhance efficiency, quality, and user satisfaction. • Develop training materials, provide end-user education, and support go-live activities. • Troubleshoot application issues, perform root cause analysis, and drive timely resolution of system-related concerns. • Participate in project planning, testing, change management, and cross-functional initiatives impacting clinical operations. • Collaborate with other Epic application teams to ensure seamless integration and workflow alignment across the organization.