• Seguire le persone in modo attento e partecipato come coach psicologo. • Collaborare all'interno di un network di professionisti nella salute mentale. • Offrire supporto e terapia psicologica tramite un modello online. • Partecipare a intervisioni e corsi di formazione per migliorare le proprie competenze.

• Lead qualification & appointment booking • Qualify incoming leads quickly, in a structured way and secure commitment • Book appointments with genuine commitment • Actively manage show rate: confirmations, preparation, pre-qualification • Maintain and document leads accurately in the CRM (Salesforce) • Communication & building commitment • First contact via phone (Aircall) or WhatsApp • Evoke genuine interest, address objections early, build commitment • Ensure a clean and complete handover process to the closer • Keep your KPIs in view: show rate, appointments, and cash collected • Actively work on your own development – accept and implement call feedback • Be part of a high-performance culture that takes results seriously • Perform thorough follow-up.

• Conduct initial peer support coaching calls with Better Health members as you support them through your shared experience • Become an expert in Better Health’s product catalog for conditions to provide personalized product suggestions • Construct personalized follow up emails and educational tools for members

• Individual Coaching Services in accordance with the Healthy Gamer Coaching Standards and HG Institute Curriculum. • Provide client centered coaching to individuals seeking support with life purpose, motivation, confidence with an emphasis on being present with conversations around self esteem, emotional wellness, stress and burnout, and interpersonal relationships. • Provide Coaching Services in accordance with your self-determined schedule. • Provide appropriate documentation for Coaching Services. • Set and manage your own schedule including client reschedules.