• Implement Microsoft Purview Data Loss Prevention (DLP) across cloud apps, endpoints, and file systems • Design and deploy data classification and retention policies using Data Lifecycle Management • Configure and manage Microsoft Intune for device enrollment, compliance, and security controls • Support Apple device management via Apple Business Manager integration • Assist with multi-factor authentication (MFA) and secure access configurations, including VPN use cases • Test, monitor, and refine policies for effectiveness and usability • Deliver clear documentation outlining configurations, workflows, and recommendations

Role Description We are looking for a Medical Records Coordinator to join our team! In this role, you will be the critical link between primary and specialty care practices and our clinical teams, ensuring that the right patient information reaches the right people at the right time. As the Medical Records Coordinator, you will own the end-to-end process of obtaining, organizing, and transferring clinical records from hospitals, physicians, and other healthcare providers into the Diverge Health Electronic Medical Record (EMR), supporting our patient-facing teams in delivering timely, high-quality care in securing government benefits for our most complex patients. Key areas you'll add value - Obtain provider and practice information through patient interviews and requesting their medical records directly from hospitals, physician practices, and other healthcare providers or locating them directly within the EMR systems of Diverge Health provider network partners. - Experience with organizing complete patient medical histories, including all primary care, specialist, behavioral health, labs, and visit notes from all relevant providers. - Complete assessments, tracking progress and attaching and uploading clinical documentation obtained from the above sources into the Diverge Health EMR, ensuring records are accurate, complete, and accessible for use by Diverge’s teams. - Transcribe and transfer clinical data from provider network partners EMRs into patient records within the Diverge Health’s EMR as necessary. - Follow-up with practices to resolve documentation gaps or outstanding records requests. Qualifications - Experience working in one or more EMR platforms, with the ability to navigate multiple systems efficiently. - Familiarity with clinical documentation, medical terminology, or healthcare operations. - Experience with, and a willingness to, interact frequently with healthcare administrators and physicians from outside of Diverge Health via telephone, email, and fax channels. - Experience with Salesforce or a comparable CRM or internal database system. - Strong attention to detail and a track record of maintaining accurate, organized records in a fast-paced environment. - Persistence in the face of administrative obstacles to data sharing. - Understanding of HIPAA regulations and knowing how to secure sensitive, protected health information (PHI) appropriately in various environments. Requirements - Experience working in a value-based care, care management, or population health setting. - Exposure to referral coordination or patient intake workflows. Personal Characteristics - You listen carefully and ask the right questions, understanding that accuracy in this work directly affects the care patients receive. - You are adaptable and comfortable learning new systems and workflows as our operations evolve and grow. - You take ownership of your work with a sense of urgency, knowing that a missing record or delayed information retrieval can have real consequences for a real person. - You are organized and reliable, able to manage a steady volume of tasks without letting details slip through the cracks. - You are a proactive problem solver who follows through independently when a records request hits a wall, finding another path forward rather than waiting to be told what to do. - You are a strong representative of Diverge Health's mission, vision, and values, and you bring genuine care to the administrative work that makes clinical care possible. Benefits - This is a full-time, non-exempt position. - The expected hourly rate for this role is $26–$29 per hour, commensurate with experience. Special Considerations - Diverge Health is dedicated to the principles of Diversity, Equity and Inclusion and Equal Employment Opportunities for all employees and applicants for employment. - We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, reproductive health decisions, family responsibilities or any other characteristic protected by the federal, state or local laws. - At this time, we are unable to support hiring in Alaska and Hawaii due to our primary operations being based in the Eastern and Central time zones. - Candidates must be authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

• Implement and maintain cloud security controls within AWS and Microsoft Azure environments. • Ensure compliance with NIST 800-53 Rev. 5, FedRAMP, and DoD IL 2, IL 4, and IL 5 security requirements. • Design and administer Identity and Access Management (IAM) solutions and privileged access controls. • Support implementation of Zero Trust security architectures and security automation initiatives. • Conduct vulnerability assessments, risk analyses, and remediation activities across cloud platforms. • Configure and manage cloud-native security monitoring and logging capabilities. • Integrate security controls into DevSecOps and CI/CD workflows. • Support accreditation, audit preparation, and cybersecurity compliance reporting activities. • Collaborate with system engineers, developers, and data architects to ensure secure solution design. • Provide technical recommendations to improve the overall security posture of the EDA environment.

• Assess, design, and implement security controls within Oracle environments • Ensure data integrity, confidentiality, and compliance with regulatory requirements • Collaborate with IT teams and business stakeholders to strengthen Oracle database security frameworks and control mechanisms