Stay Group is an innovative Marketing Company with a mission to help businesses acquire their target customers and create top-tier solutions in the iGaming and entertainment industry.
Customer Support Agent
Location
Worldwide
Posted
4 days ago
Salary
0
Seniority
Mid Level
No structured requirement data.
Job Description
Customer Support Agent
Stay Group
Role Description Stay Group is an innovative Marketing Company with a mission to help businesses acquire their target customers and create top-tier solutions in the iGaming and entertainment industry. Currently, we are in search of our perfect Customer Support Agent, who will join our team to achieve better results together. - Work with a large volume of live chats and emails. - Provide accurate, reliable, and comprehensive information to customers. - Adhere to communication procedures, instructions, and policies. - Support other business units by communicating with customers and documenting customer inquiries. - Manage complaints and provide appropriate problem resolutions within established deadlines. Qualifications - English language at an Upper-intermediate level. - Proactive approach. - Sense of responsibility and ability to work in a team. - Resilience and good communication skills. - Passion for the customer service industry and the ability to work in different shifts. - Positive attitude towards gambling. Requirements - Nice to have: Experience in customer support/sales/fields. Benefits - Freedom to choose where to work: work from anywhere in the world with the freedom of remote options. - Flexibility: enjoy flexible working hours that let you balance your personal and professional life while staying focused on delivering great results. - Corporate English speaking club: improve your English proficiency with regular practice and expert guidance. - A Culture That Cares: thrive in a friendly environment where a strong corporate culture builds connections, drives innovation, and makes you feel truly valued. - Comfort Fuels Success: experience comfortable conditions that inspire productivity and foster professional growth, giving you the tools and space to excel. - Accelerate Your Growth: seize career advancement opportunities in a rapidly expanding marketing company. As the company scales, so will your professional journey.
Related Guides
Related Categories
Related Job Pages
More Customer Support Jobs
Community Engagement Specialist, Bilingual English - Spanish
Wider CircleWe work with health plans to connect vulnerable populations for better health through in-person and virtual programming.
Title: Community Engagement Specialist (Bilingual English/Spanish) Location: Vineland NJ US Job Description: Wider Circle is looking for a Community Engagement Specialist in Vineland, New Jersey to join our circle and play a vital role in running Connect for Life, our groundbreaking program that connects neighbors for better health, empowering them to live longer, healthier lives while finding joy in one another’s company. The successful candidate will radiate confidence and empathy, establish trust with our members, and skillfully switch between group and one-on-one interactions. They will tirelessly utilize any means necessary to connect and engage with members, including in-person group events, one-one home visits, and telephone outreach. If you are passionate about serving your community and enjoy making connections, then come join us in our movement to battle healthcare inequity. Company Overview Wider Circle works with health plans and providers nationally to deliver unique community care programs that connect neighbors for better health. Centered on trusted relationships, Wider Circle connects health plan members with like-minded neighbors to inform, support and motivate one another, empowering them to be more proactive about their health. Wider Circle’s trusted delivery network has been proven to drive resilience, improve member experience and engagement, and reduce inappropriate utilization and has been published in peer-reviewed literature. Today, Wider Circle offers its unique neighborhood care programs to tens of thousands of communities nationwide. Responsibilities Program Leadership: - Lead the Connect For Life program, utilizing Wider Circle's developed curriculum to build trust and promote health. - This means leading events, virtual and in person and creating a community of connected members. Members should, under your leadership, connect with each other, attend events frequently and support each other. Event Planning and Hosting: - Strategically plan, and host virtual and in-person events to foster relationships among members and contribute to positive wellness outcomes. - Planning includes venue search, prep, and outreach to members to confirm their attendance to your events. Member Engagement: - Proactively contact members, ensuring participation in Chapter events and various group activities, conducting one-on-one home visits, and facilitating monthly engagement. - Meet monthly requirements as it relates to member engagement, member attendance and helping members solve care needs. Documentation: - Record member interactions ( all member outreach, attendance, and attempts to contact members) for effective tracking and reporting through wider circles online digital systems in a timely manner. Leadership Identification: - Identify natural leaders within the community and invite them to serve as Wider Circle Ambassadors, enhancing member connections and event coordination. Ambassadors help support and grow communities, while encouraging a sense of purpose with our members. Prospective Member Outreach: - Connect with potential members, developing personalized plans to enroll them in the Connect For Life program. This could be via phone, 1:1 in person engagement or at events. Liaison and Partnerships: - Serve as a liaison, connecting members to their health plans and to each other. Support members in needs as it relates to helping them with health care services, doctor appointments or assisting them in closing care gaps. Accountability: - Hold yourself accountable for achieving membership engagement and growth goals, monitoring success through metrics such as attendance, feedback, and other relevant data. - Manage your time and ability to track and report out on hours worked in a remote Additional Responsibilities: These may be required based on your location and company need. - Home Canvassing: Conduct in-home visits to, meet with members that you are unable to reach or to meet with them to review member needs and encouragement to get them to events. Physical Demands: To successfully execute their role, Community Engagement Specialists and Leads must be able to perform the following essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Engagement personnel will be regularly required to: - Safely and consistently drive to public places up to 30 miles away from their home - Frequently carry up to 30 pounds of supplies - Frequently stand and comfortably speak publicly, including projecting their voice in indoor and outdoor spaces in front of groups - Routinely sit, stand, and walk to allow the team member to interact with members for the duration of each event effectively - Ability to see and hear well enough to interact with members by phone and in-person and respond to member questions - Ability to use a computer to view, enter and update information in different systems - Effectively communicate with members in person or virtually Requirements - Bilingual: English/Spanish - Team Player: Able to work well with others, contribute to a positive environment, and provide leadership when needed. - Proactive: Take the lead on community engagement initiatives with minimal direction. - Adaptable: Comfortable in a fast-paced, changing environment, and eager to learn and grow. - Experience: 3+ years in community outreach, teaching, or facilitation. Healthcare experience is a plus. - Education: Associate's degree preferred; 5+ years of relevant experience may be considered instead of a degree. - Community Building: Experience creating or supporting a community of 500+ members. - Organizational Skills: Able to prioritize tasks, stay organized, and follow through on commitments. - Tech Savvy: Comfortable using web-based and app-based systems. - Independent Worker: Able to manage tasks and responsibilities in a remote environment with little supervision. - Transportation: Reliable transportation for home visits, willing to travel 20-50 miles. - Flexible Schedule: Available to work outside regular business hours when needed. - Drug-Free Commitment: Willingness to complete pre-employment drug testing and background checks. Ideal Candidate: - Passionate about helping others and building relationships. - Excellent communication and presentation skills. - Outgoing, positive, and able to engage people in person and virtually. - Strong networking and leadership skills, with experience guiding peers. Benefits Compensation As a venture-backed company, Wider Circle offers competitive compensation including: - As a venture-backed company, Wider Circle offers competitive compensation including: - Performance-based incentive bonuses - Opportunity to grow with the company - Comprehensive health coverage including medical, dental, and vision - 401(k) Plan - Paid Time Off - Employee Assistance Program - Health Care FSA - Dependent Care FSA - Health Savings Account - Voluntary Disability Benefits - Basic Life and AD&D Insurance - Adoption Assistance Program - Training and Development - Compensation: $22.22- $23.87 per hour. And most importantly, an opportunity to LOVE, LEARN, and GROW with us! Wider Circle is proud to be an equal-opportunity employer that does not tolerate discrimination or harassment of any kind. Our commitment to Diversity & Inclusion supports our ability to build diverse teams and develop inclusive work environments. We believe in empowering people and valuing their differences. We are committed to equal employment opportunity without consideration of race, color, religion, ethnicity, citizenship, political activity or affiliation, marital status, age, national origin, ancestry, disability, veteran status, sexual orientation, gender identity, gender expression, sex or gender, or any other basis protected by law.
Property Support Specialist
Forge ManagementForge Management is a property management company based in Seattle, Washington, offering an array of leasing, maintenance, and property operations services desi
Title: Property Support Specialist - Utah (SLC) Location: Salt Lake City, UT $65,000 ‒ $75,000 Annually Job Description: Property Support Specialist BUSINESS SUCCESS DIVISION — FORGE CENTRAL Who We Are Forge is a Seattle- and Salt Lake City-based start-up whose mission is to make space for people to live vivid stories in valued communities. Guided by this purpose, Forge aims to be the leading force in urban property management, crafting immersive, high-performing communities where stories thrive and value is realized. Forge leads with predictive analytics, leveraging leading indicators to address challenges before they arise. Centralized experts engineer iterative improvements to business processes, controlling costs. While many competitors sacrifice service for cost efficiency, Forge delivers operational precision without compromising tenant satisfaction. Who We Need We’re seeking a detail‑driven operational specialist who thrives at the intersection of leasing workflows, system accuracy, and centralized administrative support. As a Property Support Specialist, you’ll serve as a dedicated support partner to a small group of Community Managers, handling the high‑volume, time‑sensitive, and systems‑driven tasks that keep multiple properties running smoothly. You’ll manage the bulk of payments, notices, documentation, and Entrata workflows—providing the operational backbone that allows Community Managers to focus on resident relationships, onsite leadership, and delivering an exceptional experience. This role is ideal for someone who enjoys structured processes, cross‑departmental coordination, and being the steady, reliable administrator behind essential business functions. What You’ll Do Leasing & Resident File Administration - Prepare and process renewal offers, track responses, and update lease terms with accuracy and care. - Generate new lease documents in coordination with Leasing Brokers and Compliance, ensuring compliance and a smooth resident experience. - Monitor lease execution milestones, flag outstanding steps, and maintain clean, complete resident files. - Generate lease renewal offers and cross-collaborate with site teams to generate and administer lease renewals. - Support eviction documentation, ensuring files meet legal and regulatory requirements. Payments & Document Processing - Deposit resident payments with attention to eligibility, timing, and accuracy. - Sort, digitize, and route incoming resident documents and mail to the correct departments. - Maintain confidentiality and precision when handling financial and resident information. Delinquency Coordination - Prepare and organize late‑payment notice packets for on‑site posting. - Contact delinquent residents to provide payment support and available resources. - Maintain organized delinquency and eviction records to support legal timelines. Entrata Systems Support - Provide first‑line troubleshooting for Entrata settings, permissions, and workflow issues. - Support system audits, data cleanup, and configuration projects led by the Systems Engineer. - Help maintain standardized Entrata practices across all properties. - Assist in developing and improving automated leasing and operational workflows. Cross‑Team Collaboration & Backup Support - Partner closely with Community Managers to ensure smooth execution of leasing, payments, notices, and resident file accuracy. - Coordinate with Accounting, Compliance, and Leasing to ensure alignment on tenant status and financial records. - Provide backup support for Compliance and Leasing Administration during absences to ensure continuity. - Serve as a flexible resource for Forge Central, stepping in where operational support is needed most. Portfolio Expansion Support - Support onboarding of new properties by extending systems support, documentation processing, and Entrata troubleshooting. - Help integrate new portfolios into Forge Central workflows with consistency and accuracy. Your Impact Will Be Measured By - Timeliness and accuracy of lease processing and execution - Clean, compliant resident files and documentation - Accuracy and timeliness of payment and document processing - Reliability of delinquency and eviction support - Responsiveness and effectiveness in Entrata troubleshooting - Smooth integration of new properties into centralized workflows - Internal team satisfaction with support provided The Ideal Match You’re organized, dependable, and energized by keeping systems running cleanly behind the scenes. You bring exceptional attention to detail, strong technology acumen (especially in Entrata), and a solutions‑oriented approach to daily operations. Your experience in leasing administration, property management, or centralized operations has given you insight into the importance of accuracy, empathy, and consistency in resident‑facing and system‑driven workflows. You enjoy being the person others rely on—the one who keeps processes accurate, timely, and well‑documented across multiple properties and growing portfolios. Compensation & Position Details - Base Salary: $65,000–$75,000, paid semi‑monthly - Bonus Structure: Eligible for 8% performance bonus - Reports to: Systems Engineer - Location: Salt Lake City, UT (hybrid remote with on-site collaboration required) - Direct Reports: None - Bilingual in English and Spanish preferred Perks & Benefits at Forge We believe people thrive when they’re supported—at work, at home, and in their communities. That’s why our benefits go beyond the basics to reflect what matters most: Healthcare - 100% employer-paid Medical, Dental, and Vision coverage for you Paid Time Off - 20 days of PTO per year (accrued) - 2 Service Days (1 Personal, 1 Community) - 8 Paid Holidays + 2 Floating Holidays Wellness - Calm App membership for mental well-being - Employee Assistance Program Financial Security - 401(k) with 100% employer match up to 4% - $20,000 employer-paid Life Insurance Communication Support - $75 monthly cell phone stipend Long-Term Growth - 1 extra PTO day for each year of service (starting after 5 years) - 30-day Sabbatical after 10 years with Forge Benefits are subject to change throughout employment Connection to Our Mission Your work supports our commitment to clarity, consistency, and operational excellence. By ensuring leasing transactions, payments, notices, documentation, and system workflows are handled with precision, you help create the stable foundation that allows our teams—and our residents—to focus on what matters most: creating and living vivid stories in valued communities. JOB CODE: 1000032
Customer Support Specialist II
apree healthapree health aims to build an end-to-end healthcare solution that redefines and improves the patient care experience for patients, providers, and employers. The
Title: Customer Support Specialist II Location: US-Utah-Remote Job Description: apree health is hiring full-time remote or hybrid Care Guide - Support Specialist to join our Customer Support team. Our apree health Customer Support office is in Sandy, UT. We are looking for smart and motivated individuals with experience in the rapid-growth healthcare & technology industry. This job is specific to supporting one of our health plans in addition to supporting our digital products, and it demands a relentless customer focus, strong teamwork capabilities, and a keen interest in the intricacies of technology products. How will you make an impact & Requirements Must be able to start on 07/20/2026 and be present for all virtual training for the following six weeks. Training is fully paid and benefits start on day one. Our hours of operation will be Monday through Friday between 5:45 AM - 7:00 PM MST, and Saturday and Sunday from 8:00 AM - 12:00 PM. Shifts will be assigned after training. Must successfully complete 6 weeks of training with 100% attendance. apree health is on a mission to build the first integrated health network that combines data-driven personalization, a coordinated care model, and aligned incentives to unlock value and make life better for those we serve. Our health navigation platform connects with hundreds of health vendors, benefits resources, and plan designs, giving rise to the world’s first comprehensive app for all health needs. Responsibilities - Respond to inquiries via email, phone, live chat, asynchronous messaging, etc. - Provide the primary support for a regional health plan - Provide support for account access, benefits, programs, incentives, find care, health screening, company sweepstakes, and appointment scheduling, and more. - Take ownership of resolving customer service and healthcare navigation issues - Takes ownership of quality, efficiency, casing, productivity, and other standards of world class service - Keep customer information confidential and in compliance with HIPAA regulations - Manages case backlog attentively and documents each interaction in Salesforce - Exercises problem resolution skills when handling customer concerns using various internal tools - Makes out outbound calls, including appointment scheduling with providers, and other related duties as assigned - Willingness to work occasional overtime. Qualifications - 1 - 2 years of experience in customer support with an emphasis in healthcare, wellness, and medical billing and claims preferred - Experience supporting a health plan preferred - Strong organizational skills, and the ability to solve problems. - Medical office experience preferred but not required - Strong communication skills, both verbal and written - Tech savvy- ability to use and navigate members with our mobile technology - Able to maintain 100% attendance throughout training and excellent attendance beyond training - Positive, friendly, and professional demeanor with customers - Adept at juggling multiple tasks and customer support requests at the same time - Familiarity with Salesforce Service Cloud and Google Suite is a plus - Must be able to work 40 hours per week; Requires sitting, standing, talking or listening on the phone - High school diploma required or equivalent - Spanish speaking and writing a plus At apree health our vision is to transform lives through better health. The apree health culture values and celebrates different backgrounds, perspectives, and points of view. We believe our diversity helps drive creativity and innovation. We strive to make everyone feel included, valued, and engaged; enable them to do their best work; and build their careers here at apree health. That is why diversity and inclusion are more than just words to us. Rather, they are a commitment to a culture where employees feel respected and empowered to share their ideas and deliver the best results. What you’ll love about working here: - Fun, friendly, and unique culture – Bring your whole self to work every day! - Medical, dental & vision insurance starts 1st day - Paid time off & paid holidays - Employer contributions for HSA accounts - Tuition assistance - Matching 401(K) apree health provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status regarding public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, apree health will provide reasonable accommodations for qualified individuals with disabilities.‎ Compensation: $20.00 to $30.00
Senior CRM Account Exec
ServiceNowServiceNow provides cloud-based services that automate enterprise information technology operations. As an employer, ServiceNow offers a challenging, collaborat
Company Description It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started. Join us to put AI to work for people. Job Description Job Description The CRM Account Executive will oversee the market success of ServiceNow's CRM & Industry (CRM&I) Workflow products, inclusive of CRM&I multi-workflow solutions (as prescribed). You will play a leading role in engaging assigned accounts and be responsible for creating new business and pipelines across a substantial portion of the ServiceNow sales cycle and methodology. You will oversee executive relationship management for assigned accounts and lead and partner with virtual teams, including Core Field, Solution Sales, Solution Consulting, Support and Professional Services. What you will get to do in this role: - Oversee worldwide development of assigned accounts, including the development and deployment of territory resources - Develop a sales strategy in the allocated territory with a target prospect list and a regional sales plan for your assigned account and/or territory. - Develop relationships with multiple C-suite personas (e.g. COO, CCO, CDO, CFO, CIO, CEO) across CRM&I product(s) and CRM&I multi-workflow solution(s). - Arrange and conduct initial Executive and CxO discussions and position meetings - Collaborate closely with your Solution Consulting counterpart and extended team to deliver 'art of the possible' demonstrations showcasing ServiceNow's CRM&I Workflow product(s) & solution(s), orchestrating relationships as required. - Develop a clear roadmap and build capabilities across our clients and ServiceNow teams to promote an outstanding customer experience - Be the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow CRM&I Workflow platform - Lead opportunities all the while collaborating closely with Core Sales Teams (AE's, SC's, Leadership) and other ServiceNow Solution Areas (Employee, IT, Creator) to deliver outcomes-based solutions to our clients and prospects. - In partnership with the assigned Account Executive and Solution Consultant, present our CRM&I Workflows offering directly to prospects, customers, partners and at industry events and seminars - Articulate customer success strategies to the field to streamline and standardise Platform presentations and value proposition - Prospect qualification and the development of new sales opportunities and ongoing revenue streams, with limited support from inside sales - Sales process management and opportunity closure - Ongoing account management to ensure customer satisfaction and drive additional revenue streams Qualifications To be successful in this role you have: - Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analysing AI-driven insights, or exploring AI's potential impact on the function or industry. - Full cycle success selling CX solutions - Experience in solution sales, preferably within a Customer Service Management / CRM / CX / CPaaS vendor - An understanding of the CRM or CX solution-related business processes - Experience leading virtual or matrixed teams - Ability to understand broad, macro-level business IT needs for a prospective client - 5+ years of sales experience within software OR solutions sales organisation - Experience establishing trusted relationships with current and prospective clients and other teams - Ability to produce new business, negotiate deals, and maintain healthy C-Level relationships - Able to thrive in a fast paced, growing, deadline driven environment - Willingness to go above and beyond to win in the market against stiff competition - Ability to communicate complex issues in simple terms via written and oral media, to a variety of different audiences - Ability to forge strong business relationships and connect with both C-level execs at customers as well as with individuals in ServiceNow internal and external eco-system - Excellent communication and presentation skills - Regional travel required 30-50% Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.


