Carrot Fertility is one of the leading global healthcare companies for health plans and employers. The global team of 300+ designers, engineers, and operators works with a collecti
Medical Records Coordinator
Location
Worldwide
Posted
9 days ago
Salary
$17 - $20 / year
Seniority
Mid Level
No structured requirement data.
Job Description
Medical Records Coordinator
Carrot Fertility
Role Description The Medical Records Coordinator plays a critical role in helping our fertility benefits platform capture and organize the clinical data that powers patient outcomes and customer reporting. In this role, you will be responsible for: - Receiving, logging, and organizing incoming medical records from fertility clinics and healthcare partners - Contacting clinics by phone or email using established scripts to request or clarify records - Entering and updating patient records accurately in internal systems - Following standard operating procedures (SOPs) to ensure data quality and compliance - Identifying missing or unclear information and escalating issues to the appropriate team members - Tracking and documenting communication and record status to support timely follow-up This is an excellent opportunity for someone early in their career to gain exposure to healthcare operations, fertility care, and data-driven health outcomes in a fast-growing startup. This part-time, contract opportunity is project-based with set weekly deliverables, a 6-month minimum time commitment is required. Qualifications - Education: Associate’s Degree or College Student pursuing a Bachelor’s degree - Experience: 6-12 months of experience in an administrative, operations, healthcare, or data-entry role - Enjoy working in a fast-paced, process-driven environment - Strong attention to detail and ability to follow written procedures - Comfortable using basic technology (email, spreadsheets, databases) - Ability to communicate clearly and professionally by phone and in writing - Ability to manage repetitive tasks with consistency and accuracy Requirements - Bachelor’s Degree preferred - Experience working in a healthcare, medical records, or insurance environment - Familiarity with HIPAA or handling sensitive health information - Interest in women’s health, fertility, or healthcare technology Benefits - Holistic Total Rewards package designed to support employees in all aspects of their life inside and outside of work - Health and wellness benefits - Retirement savings plans - Short- and long-term incentives - Parental leave - Family-forming assistance - Competitive compensation package - Starting base salary for this position will range from $17-$20/hr Company Description Carrot is the leading global fertility and family care platform, built on intelligent care orchestration: the right clinical guidance, at the right moment, in the context of each member’s life. More than a thousand multinational employers, health plans, and health systems trust Carrot to support millions of members across 195 countries – from pre-pregnancy through menopause and major life moments in between. Carrot is widely regarded as a defining force in healthcare innovation as a recipient of several top-tier awards, including Fast Company's 'Most Innovative Companies' and CNBC's '100 Barrier Breaking Startups'. The company is regularly cited by leading global outlets — including The Economist, Bloomberg, The Wall Street Journal, NPR, ABC News, and Harvard Business Review — as a leading voice on digital health, the future of work, and family health.
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