• Review case management system(s) to determine case stage and details. • Review invoicing system to assess previously invoiced fees and costs and outstanding items to be invoiced. • Reference various matrixes and job aids to include fee schedules, invoicing worksheets, and/or client guides to build accurate invoices. • Gather and/or modify documentation for invoice creation. • Learn various software platforms to include: case management systems, client systems, invoicing platforms etc. • Interact with client and peers in a professional, articulate manner. • Additional duties as assigned.

Role Description The Patient Education Specialist Role involves designing digital programs that guide patients through surgery and complex health journeys in real time. As a Patient Education Specialist, you’ll: - Design accessible, evidence-based digital patient education programs using SeamlessMD’s web-based content management system. - Translate complex clinical protocols into clear, step-by-step patient instructions using plain language and health literacy principles. - Review program content for clinical accuracy, health literacy, and accessibility prior to launch. - Lead end-to-end program implementations across multiple client sites and healthcare systems. - Educate clinical teams on evidence-based patient education design principles. - Guide and facilitate clinical team content development meetings and demos. - Coordinate the language translation process of the interactive programs. - Proactively build and maintain collaborative relationships with healthcare providers and clinical teams. - Work cross-functionally with Customer Success, Quality Assurance, and Engineering to test and deploy programs in hospital and healthcare settings. - Monitor and update live programs based on clinical feedback, patient outcomes, and evolving guidelines. Qualifications - Undergraduate degree in the health sciences (nursing or physiotherapy preferred). - Minimum 1 year of experience working in a patient education or health communication role, designing print, in-person workshops or digital patient resources. - Minimum 1 year of experience working in a hospital or community health setting. - Experience and comfort with meeting and building relationships with clinical teams. - Ability to read and understand clinical protocols. - Strong understanding of evidence-based practice. - Excellent presentation and facilitation skills. - Excellent plain language writing skills. - Strong detail orientation. - Strong organizational and project management skills. - Knowledge of adult learning principles or instructional design. - Strong knowledge of health literacy principles and accessible plain language design for diverse health literacy levels. - Familiarity with WCAG accessibility standards and AODA requirements. - Comfort with web-based tools and digital platforms; proficiency in Microsoft Office (Word, PowerPoint, Excel). Requirements - Valid vulnerable sector clearance, or the next highest level of screening that the appropriate local authority will issue (completed within the last 6 months before their start date) must be submitted within 7 days of your start date. - Ability to travel across North America to visit clients, as needed. - Ability to travel to Toronto, Ontario for quarterly in-person meetings and company events. Assets - Master's degree in Health Communication, Health Education, Adult Education, Science Communication, Knowledge Translation, Educational Technology, or Digital Instructional Design. - Experience with a content management system or digital health platform. - Experience in a client-facing, implementation, or customer success role. Use of AI in our Hiring Process SeamlessMD may use AI-assisted tools to keep job posting and assignments updated as well as score specific quantitative sections of the assignments. Google Meet's built-in AI transcription might be used during interviews to help our team capture notes. If you're invited to interview, we'll confirm in advance when AI transcription will be used and you can decline without any impact on your candidacy. A human recruiter or hiring manager reviews every application advanced through the process, and all hiring decisions are made by people, not by AI. If you are invited to participate in the assessment process, please provide your accommodation needs at that time.

Role Description Wir suchen Spezialist Energieabrechnung & Marktprozesse (m/w/d) | S/4 Utilities | INVOIC | 100 % Homeoffice in Energiewirtschaftliche Prozesse verstehen. Digitale Transformation begleiten. Sie verfügen über Erfahrung in der Energieabrechnung, Marktkommunikation oder im Vertragswesen und kennen moderne Abrechnungssysteme wie SAP S/4 Utilities? Dann erwartet Sie eine spannende Tätigkeit in anspruchsvollen Projekten der Energiewirtschaft. Für verschiedene Kundenunternehmen suchen wir bundesweit erfahrene Spezialisten (m/w/d) für die Bearbeitung und Optimierung energiewirtschaftlicher Prozesse. ☑️Ihr zukünftiges Aufgabengebiet: - Bearbeitung und Überwachung energiewirtschaftlicher Geschäftsprozesse - Unterstützung in der Netz- und Vertriebsabrechnung - Bearbeitung von SLP-Abrechnungen und Rechnungskorrekturen - Prüfung und Bearbeitung von INVOIC-Nachrichten - Analyse und Klärung fehlerhafter Marktkommunikationsprozesse - Unterstützung bei Lieferantenwechselprozessen nach GPKE und GeLi Gas - Bearbeitung von Vertrags- und Stammdatenänderungen - Mitarbeit bei Systemumstellungen und Digitalisierungsprojekten - Dokumentation und Optimierung bestehender Prozessabläufe Qualifications - Abgeschlossene kaufmännische Ausbildung oder vergleichbare Qualifikation - Mehrjährige Berufserfahrung in der Energiewirtschaft - Erfahrung in der Energieabrechnung, Marktkommunikation oder im Vertragswesen - Kenntnisse in SAP S/4 Utilities oder SAP IS-U - Erfahrung mit INVOIC, UTILMD oder weiteren Marktkommunikationsformaten - Kenntnisse in iXos, Schleupen, Wilken, kVASy, Lima oder Powercloud von Vorteil - Erfahrung im Bereich SLP-Abrechnung wünschenswert - Sicherer Umgang mit MS Office, insbesondere Excel - Strukturierte und analytische Arbeitsweise Benefits - 100 % Homeoffice deutschlandweit - Unbefristete Festanstellung - Spannende Projekte bei namhaften Energieversorgern - Moderne technische Ausstattung wird gestellt - Flexible Arbeitszeitmodelle - Umfassende Einarbeitung in neue Projekte und Systeme - Langfristige Entwicklungsmöglichkeiten - Persönliche Betreuung durch das Team von NEO Temp - Stundenlohn ab 16,00 € bis 17,00 € je nach Qualifikation und Projekterfahrung - Langfristige Projekte mit Entwicklungsperspektive - Zukunftssicherer Arbeitsplatz in einer Wachstumsbranche Company Description Interessiert an der Position Spezialist Energieabrechnung & Marktprozesse (m/w/d) | S/4 Utilities | INVOIC | 100 % Homeoffice? So geht es weiter! Sie können über den untenstehenden Button Ihre Bewerbung für die Position als Spezialist Energieabrechnung & Marktprozesse (m/w/d) | S/4 Utilities | INVOIC | 100 % Homeoffice direkt an uns absenden. Alternativ senden Sie uns Ihre Bewerbungsunterlagen direkt per E-Mail oder rufen uns an: 📩 bewerbung.sangerhausen@neo-temp.de ☎️ 03464 260 985-0 Ihre Ansprechpartnerin: Frau Sandra Stephan Kontakt: Neo Temp GmbH, Ulrichstraße 12, 06526 Sangerhausen, 03464 260 985-0, bewerbung.sangerhausen@neo-temp.de

• Manage collections and follow up on outstanding customer balances • Create, review, and process customer invoices • Maintain accurate billing and accounts receivable records • Investigate and resolve billing discrepancies and customer account issues • Utilize Epicor Prophet 21 (P21) to perform daily billing, accounts receivable, and collections activities • Reconcile customer accounts and payment discrepancies • Prepare accounts receivable and collections reports • Communicate with customers regarding outstanding balances and payment status • Perform other duties related to the position as assigned