Medical Assistant - Remote - Day Shift Remote Full time Location: Jackson, Mississippi, United States Description CareHarmony works comprehensively with providers to deliver value-based care management initiatives for their patients. Our team is driven by their passion for the level of care delivered; experts in assisting patients and caregivers to navigate a sometimes-fractured healthcare system and consistently prioritize a high-quality standard so patients may better manage chronic illnesses and achieve success. Under the direction of the department manager, the Medical Assistant will be assisting the team in referral management for High-Risk patients and helping to assist with patient needs. What's in it for you? - Fully remote position - Work from the comfort of your own home in cozy clothes without a commute. Score! - Consistent schedule - Full-Time Monday – Friday, no weekends, rotational on-call-once per year on average. - Career growth - Many of our team members move up in the company at a faster-than-average rate. We love to see our people succeed! Requirements Responsibilities/Day in the Life: - Receive new patient referrals from clients - Create charts for all new patients - Input medical information in new chart - Help Care Coordinators with patient needs as applicable - Foster relationships with their team to ensure the CareHarmony culture is positive and supportive. - Other duties as applies Required Skills/Abilities: - Great attention to detail - Excellent organizational skills - Excellent verbal and communication skills - Excellent professional presence when dealing with colleagues - Excellent time management skills with a proven ability to meet critical deadlines. - Fundamental Skills with Microsoft Office Suite Required Education and Experience: - Medical Assistant certificate must be active and in good standing Physical Requirements - This position is sedentary and will require sitting for long periods of time - This position will require the ability to speak clearly and listen attentively, often by telephone, for an extended period of time - The position will require the ability to understand, process, and take thorough notes in real-time on telephone conversations Benefits: - Health Benefits (core medical, dental, vision) - Paid Holidays - Paid Time Off (PTO) - Sick Time Off (STO) - Work from Home

Role Description Assist with the overall Clinical Safety and/or PSS operations associated with products including the entire adverse events process, which may include safety data collected from clinical trials and/or post marketing settings (i.e., unsolicited reports). Manage and process expeditable adverse events to the required standard and submit them to the client and/or the regulatory agencies (if required) within the agreed/stated timelines. Responsible for providing this service to clients either as a support function to the client project groups or as stand-alone business. Responsible to provide all clients, both internal and external, with the appropriate quality of service in a safe and cost-effective manner. The role will be expected to comply with the legal requirements of the Health and Safety at Work Act 1974, the COSHH regulations 1989 and the EC (European Commission) Directives 1992/3 as documented in the Company’s Health and Safety Manual. - Perform case intake and triage of the incoming safety information or reports from various sources either spontaneously or from a clinical trial. - Assist with processing of the adverse events, including but not limited to: - Data entry of safety data onto adverse event tracking systems. - Write patient narratives and code adverse events accurately using MedDRA (for Marketed products, if applicable). - Assist in the listedness assessment against appropriate label (for Marketed products, if applicable). - Assist in generation of queries and collection of missing or discrepant information in consultation with medical staff, if needed. - Submission of expedited SAE reports to clients, regulatory authorities, ethics committees, investigators, 3rd party vendors, Partners and Fortrea project personnel, as required within the agreed timelines. - Assist with processing and submission of expedited and periodic reports to worldwide regulatory agencies or other recipients (Clients, Regulatory Authorities, Ethics Committees, investigators and Fortrea project personnel etc.), and prioritize the reports for processing and submission within the regulatory and/or study specific applicable timelines. - Assist in the reconciliation of databases, as applicable. - Work within the Quality Management System framework, including but not limited to Standard Operating Procedure (SOP), departmental Work Instructions (WIs) etc. as appropriate. - Assist in the maintenance of supporting files/documentation regarding adverse event reporting requirements in all countries, if applicable. - Support upload/archival of case/study/project documentation, as appropriate. - Build and maintain good PSS relationships across functional units. - Support compliance of operations with governing regulatory requirements. - All other duties as needed or assigned. Qualifications - Non-Degree or 6 months - 1 year of Safety experience* or relevant experience ** - Associate Degree with 0-6 months of Safety experience* or relevant experience** - BS/BA with 0-6 months of Safety experience* or relevant experience** - MS/MA with 0 yrs. of Safety experience* or relevant experience** - PharmD with 0 yrs. of Safety experience* or relevant experience** - Fortrea may consider relevant and equivalent experience in lieu of educational requirements. - To be used in lieu of experience, Degree required to be in one or more of the following disciplines: Biological Sciences, Pharmacy, Nursing, Medical Sciences, Life Sciences, or related area. - *Safety experience includes actual experience of processing AE/SAE reports, generating narratives, queries, working within safety databases, and experience with regulatory submissions. - **Relevant experience includes experience in the pharmaceutical, biotechnology, or CRO industry, working in related areas such as Medical Affairs, Clinical Data Entry and Clinical Data Management, Clinical Data Monitoring, Regulatory Affairs, or Quality Assurance. Requirements - Attention to detail. - Team player. - Solid written and verbal communication skills. - Accurate math and spelling skills preferably with an aptitude for handling and proof-reading numerical data. - Knowledge of MS office Windows applications beneficial. - Ability to operate standard office equipment. Physical Demands/Work Environment - Office Environment or remote.

Role Description The Clinic Administrative Coordinator oversees the daily administrative functions of Michigan Humane’s veterinary clinics. - Establish standards for veterinary practice information management systems use. Develop and implement training for users. Keep materials up to date. - Daily administration and support of the veterinary information management system including managing profiles and roles; customization of custom objects, fields, record types, page layouts; ensuring proper closing of invoices and validation of daily data integration. - Establish best practices for use of veterinary information systems for in-field operations and ensure accurate recording-keeping for these activities. - Establish and maintain inventory control procedures in the practice information management system to ensure appropriate stock levels, minimize waste, and prevent stockouts. - Monitor and ensure proper registration of microchips. - Prepare materials for charge capture reviews. - Monitor practice compliance with established standards. - Create and maintain all business requirements documentation, scope out changes to workflow, fields, and profiles and implement changes as directed. - Host facilitated workshops and training sessions. - Responsible for evaluating new version features, communicating value with business, implementing and pushing new versions live into production. Qualifications - High School Diploma - Minimum of 5 years’ experience in veterinary practice management, health care operations or a similar environment - Strong understanding of practice management systems and inventory controls - Proven ability to work with cross-functional teams to achieve a common goal - Strong organizational, analytical, and problem-solving skills. - Experience in training others - Excellent communication and leadership abilities. Benefits - Competitive salary and benefits - Medical, Vision, and Dental Insurance - 403(b) Retirement Savings Account - Opportunities for professional development, growth, and continuing education - A positive and collaborative work environment - Work-life balance and flexible working hours (compressed work schedule option!) - Paid Time Off & Holidays - Human & Pet Bereavement - Clinic discounts to up to 75% off services for your own pet(s) - Relaxed dress code - Wellness program with professional counseling services available to employees - Animal food discount - Free or discounted adoption fees to adopt a new friend - Sabbatical Policy - Uniform Allowance - Paid Parental Leave - Yearly performance reviews & employee engagement surveys - Student Loan Relief Eligibility through Public Service Loan Forgiveness (PSLF) Program Company Description Michigan Humane is a non-profit animal welfare organization dedicated to improving and saving lives through compassionate care, community engagement, and advocacy for animals. For over 140 years, Michigan Humane has been providing compassionate care and advocacy for animals in need, including rescue, rehabilitation, and adoption services. With a team of dedicated professionals and volunteers, Michigan Humane works tirelessly to protect and advocate for the animals and families within our communities.

Role Description The Institutional Life Sales Support Coordinator provides administrative support to the Institutional Life Sales Team. This is a part-time remote role (approximately 25 hours per week), generally supporting the team Monday through Friday during business hours. The position is responsible for: - Coordinating schedules - Arranging travel - Processing expenses - Maintaining records - Preparing meeting materials - Providing general administrative support Success in this role means helping the sales team stay organized, responsive, and efficient through accurate administrative support and timely coordination. Qualifications - 3+ years of administrative support experience - Strong organizational and administrative skills - Experience managing calendars and scheduling - Strong written and verbal communication skills - Proficiency in Microsoft Office (PowerPoint, Word, Outlook, Teams) - Ability to prioritize and complete assigned administrative tasks within established timelines Requirements - Salesforce familiarity - Experience supporting a business or sales team - Financial services or insurance industry exposure Benefits - Salary Range: $45,000 - $65,000 - Overtime eligible: Nonexempt - Discretionary bonus eligible: Yes - Sales bonus eligible: No - Annual discretionary bonus eligibility - Participation in an incentive program