Account Manager

Account ManagerSalesFull TimeRemoteMid LevelTeam 10,001+Since 1978H1B No SponsorCompany SiteLinkedIn

Location

Maryland

Posted

8 days ago

Salary

$74.5K - $110.2K / year

Seniority

Mid Level

Bachelor Degree2 yrs expEnglish

Job Description

Account Manager

Minor Hotels Europe and Americas

• Deliver high-quality customer service to drive retention and strengthen client relationships. • Perform both proactive and reactive servicing tasks aligned with the Group's Customer Service (CS) model. • Act as a second-level expert for escalated servicing tasks, including policy wording clarifications and claims resolution. • Collaborate with external broker and key internal teams, including Risk, Claims, and Policy Administration. • Lead the execution of the policy renewal journey, including preparing renewal quotes and restructuring policies. • Engage with customers in the renewal process, including price negotiation and collecting key updates. • Collaborate with Credit and Commercial Underwriting (CUW) teams on high-risk policy management. • Implement account management plans based on the target service model.

Job Requirements

  • Bachelor's degree in a related field.
  • 2-4 years of experience in account management, underwriting, or a related sales/service environment.
  • Knowledge of the credit insurance market, including brokers and competitors.
  • Strong ability to manage a high volume of clients while maintaining strong relationships.
  • Problem-solving skills with a strategic, adaptable approach to client and operational challenges.
  • Basic awareness of Artificial Intelligence technologies and enthusiasm about learning and integrating AI into everyday business processes.

Benefits

  • Competitive compensation
  • Annual bonus eligibility and/or commission structure opportunities
  • 401(k) discretionary match of up to 6%
  • Flexible work schedules
  • Health and wellness benefits
  • Paid time off for vacation, illness, Birthday Day Off and Volunteer Day Off
  • Tuition Reimbursement
  • Family care resources, including fertility and adoption benefits

Related Job Pages

More Account Manager Jobs

Higginbotham logo

Employee Benefits Account Manager

Higginbotham

Lead with values and value leads.

Account Manager8 days ago
Full TimeRemoteTeam 1,001-5,000Since 1948H1B No Sponsor

• Service assigned client base to establish rapport for in-depth client relationship. • Coordinate workflow with assigned client service representative for clients and carriers. • Coordinate bid process for existing clients for supplemental and group health products. • Meet with clients for renewal process and make recommendations in the client's best interest. • Act as a liaison between the client and third-party vendors of clients. • Coordinate management of client accounts with HPS account team. • Prepare group meeting and enrollment materials for clients. • Plan, coordinate and conduct group meetings and employee enrollments. • Effect changes in benefit plans as needed by client. • Troubleshoot and resolve escalated issues (claims, eligibility, etc.) with third party vendors on behalf of client and their employees. • Maintain quick communication with client via email/Internet/voice. • Maintain awareness of new developments, changes with various carriers and new federal/state laws.

Texas
Full TimeRemoteTeam 501-1,000Since 2008H1B No Sponsor

• Develop and implement strategies to increase market share through targeted commercial and/or government hospitals • Promote and sell the Company’s surgical products and tissues • Drive sales growth and achieve defined sales performance goals • Identify and execute on market opportunities by implementing marketing strategies • Conduct presentations to agencies, customers and prospects on company products • Research and resolve commission issues • Develop collaborative relationships with internal support teams • Provide accurate and timely reporting and tracking of sales activities • Maintain awareness of industry activities and local market knowledge

Kentucky + 1 moreAll locations: Kentucky | Tennessee
$60K - $72K / year
Job Closed
Full TimeRemoteTeam 501-1,000Since 2008H1B No Sponsor

• Develop and implement strategies to increase market share through identification of hospitals and medical centers • Promote and sell the Company’s surgical products by interacting with customers and developing new prospects • Drive sales growth and achieve defined sales performance goals • Identify and execute on market opportunities by developing effective sales plans • Conduct presentations to agencies, customers, and prospects

Ohio
$60K - $72K / year
Job Closed
Full TimeRemoteTeam 1,001-5,000H1B Sponsor

• Partner with senior management (director, C-level) clients as a trusted business advisor. • Collaborate with industry analysts to sell and deliver client solutions. • Maintain the minimum weekly/daily metrics, ensuring quota is met. • Produce accurate and timely forecasts. • Uncover key business initiatives and engage new cross-functional buying centers. • Develop sales opportunities to increase contract value and customer retention. • Maintain and build relationships with executive-level contacts to understand their business needs and identify new opportunities. • Develop a complete understanding of the company’s products and services portfolio.

Connecticut + 4 moreAll locations: Connecticut | Illinois | Massachusetts | Pennsylvania | Washington
$64K - $96K / year