Better tools, faster results.
Account Manager, Strategic
Location
Canada
Posted
9 days ago
Salary
C$170K - C$220K / year
Seniority
Lead
Job Description
Account Manager, Strategic
Apryse
• Own and grow a portfolio of Apryse’s largest enterprise customers, ensuring long-term satisfaction and success. • Develop and execute comprehensive account plans that identify opportunities for expansion, cross-sell, and upsell. • Build and maintain strong executive relationships across multiple lines of business and technical stakeholders. • Partner with customer success, solutions engineering, and product teams to ensure customers achieve measurable business outcomes with Apryse. • Lead strategic business reviews with key accounts, positioning Apryse as a long-term digital transformation partner. • Anticipate customer needs and proactively identify opportunities to deliver additional value. • Effectively manage renewal cycles, negotiating terms and ensuring seamless continuity of service. • Stay current on competitor offerings and market trends to position Apryse as the clear leader. • Consistently exceed account growth and retention targets.
Job Requirements
- 7+ years of experience managing strategic or enterprise accounts in B2B SaaS, with a proven track record of expanding account revenue.
- Demonstrated success in building multi-level executive relationships and navigating complex organizations.
- Strong account planning, business review, and consultative selling skills.
- Exceptional communication, negotiation, and executive presentation abilities.
- Experience managing multi-million-dollar account portfolios with year-over-year growth.
- Skilled in leveraging Salesforce CRM to manage accounts, forecasts, and activity.
- Collaborative and resourceful, able to lead cross-functional teams toward shared outcomes.
- Bachelor’s degree required; advanced degree or technical background a plus.
Benefits
- Competitive salary commensurate with experience and qualifications.
- A comprehensive extended benefits package including health, dental and vision for you and your family, with company paid offerings.
- A great team environment and resources, supporting you to do the best work of your life and providing unlimited career growth potential.
- Highly autonomous and entrepreneurial environment.
- Annual recurring WFH allowance for you to purchase items you need for your home office.
- Ongoing support for learning development so you can master your craft.
- Work with the hardware you're most comfortable with (Windows or Mac).
- Diverse and inclusive workplace where we all learn from each other.
Related Guides
Related Job Pages
More Account Manager Jobs
• develop and execute Curvion's strategic partnership strategy. • identify, recruit, onboard, and activate high-value referral and channel partners. • build relationships with agencies, consultants, technology providers, communities, influencers, and other organizations that serve our ideal client profile. • create and manage partnership programs designed to generate qualified opportunities and revenue. • negotiate partnership agreements, referral arrangements, and strategic alliances. • secure podcast appearances, speaking engagements, industry opportunities, and other leveraged distribution channels. • create systems, processes, and reporting mechanisms to measure partnership performance and ROl. • collaborate closely with the CEO and leadership team on growth initiatives and strategic opportunities. • identify new distribution channels capable of generating scalable deal flow. • build and manage a healthy pipeline of partnership opportunities and strategic relationships. • continuously optimize Curvion's partnership ecosystem to maximize opportunities, influence, and revenue growth.
Client Specialist (Account Manager)
NexthinkUnparalleled Visibility Into Issue Detection, Diagnosis, and Remediation
Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,500 customers to provide better digital experiences to more than 25+ million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. Job Description The Client Specialist is responsible for supporting and growing business with a defined set of Nexthink's existing accounts. • Lead and co-ordinate the activities of pre-sales, professional services, service delivery managers, customer success, marketing and working with functional leaders to ensure the right skills and resources are aligned to achieve success. • Drives renewals, expansion and upsell sales motion. • Has responsibility for the overall account strategy and management including the creation and execution of a business-outcome based strategic account plan. • Maintains high touch and trusted advisor status with the customer establishing trust. • Oversees and implements business case & value selling strategies which align the customer's needs. • Manages tactical business while investing in larger, longer term strategic opportunities. • Conduct negotiations with mutual best interest via contract management and pricing strategy. • Develop and attain accurate quarterly and annual revenue forecasts for every account. • Embodies our core values in all that you do: We are one team, We are positive, We keep growing and We get things done! Qualifications - 1-3 years track record in sales with quota achievement - Previous sales experience gained within software or solution sales organisations - Demonstrable track record of achieving sales targets - Enjoys working in a target / reward-driven environment - Understanding of MEDDPICC, Challenger or other SaaS aligned sales methodologies - Bachelor's Degree or equivalent - Fluency in English & German Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1200 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees 'Nexthinkers' and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: - Permanent Contract and a competitive compensation package - Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 30 days of holidays we offer) plus 3 company-paid volunteer days. - 100% remote work with occasional travels to meet with colleagues and customers - Free access to professional training platforms to explore your interests and enhance your skills. - 16 weeks of fully paid leave for primary caregivers, extendable up to 8 additional months unpaid, and 6 weeks of fully paid leave for secondary caregivers. - Feel protected with 24/7 accident insurance coverage for any accidents at work or during free time. - Bonuses for referring successful hires after three months of continuous employment. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner.
Fire & Agency Strategic Relationship Manager
National Registry of Emergency Medical TechniciansThe Nation's EMS Certification
• Serve as the primary relationship manager for all stakeholder types within an assigned geographic territory, building and sustaining trust-based partnerships and advocating for stakeholder needs. • Lead state onboarding and integration efforts; maintain accurate stakeholder portfolio information and document all interactions, issues, and follow-up actions within CRM. • Represent the organization at meetings, conferences, site visits, and events; support presentations and external engagement efforts. • Identify, monitor, and escalate complex or high-risk issues, trends, and emerging concerns with appropriate context and recommended actions. • Coordinate with internal teams to ensure consistent resolution of stakeholder needs and alignment with organizational priorities; contribute to stakeholder engagement strategy and planning. • Collaborate with other Strategic Relationship Managers to ensure shared coverage and continuity across territories. • Manage multiple projects and priorities with strong organizational discipline and professionalism.
Federal Government Strategic Relationship Manager
National Registry of Emergency Medical TechniciansThe Nation's EMS Certification
• Serve as the primary relationship manager for all stakeholder types within an assigned geographic territory, building and sustaining trust-based partnerships and advocating for stakeholder needs. • Lead state onboarding and integration efforts; maintain accurate stakeholder portfolio information and document all interactions, issues, and follow-up actions within CRM. • Represent the organization at meetings, conferences, site visits, and events; support presentations and external engagement efforts. • Identify, monitor, and escalate complex or high-risk issues, trends, and emerging concerns with appropriate context and recommended actions. • Coordinate with internal teams to ensure consistent resolution of stakeholder needs and alignment with organizational priorities; contribute to stakeholder engagement strategy and planning. • Collaborate with other Strategic Relationship Managers to ensure shared coverage and continuity across territories. • Manage multiple projects and priorities with strong organizational discipline and professionalism.



