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Nestle

Nestlé: Good food, Good life | Nestlé Global

Customer Onboarding Specialist – Coffee Sales

Onboarding SpecialistCustomer SuccessFull TimeRemoteSeniorTeam 5,001-10,000H1B SponsorCompany SiteLinkedIn

Location

Texas

Posted

8 days ago

Salary

$90K - $115K / year

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Customer Onboarding Specialist – Coffee Sales

Nestle

• Manage installations and ensure site readiness for all new and existing accounts within the assigned territory. • Utilize Salesforce to communicate effectively, manage operations, and track service needs with Service Supervisors and Technicians. • Conduct onboarding and refresher training for new accounts, creating training materials and delivering presentations to diverse groups. • Work closely with customer account leads, distributors, and service teams to ensure successful onboarding and identify incremental and cross-selling opportunities. • Oversee product compliance with Nestlé Professional Solutions owned dispensers and optimize brand merchandising at the point of consumption. • Be prepared for physical tasks, including setting up coffee machines and equipment, while managing both mental and physical demands of the role.

Job Requirements

  • Proven experience in food and beverage operations and project management skills.
  • Familiarity with Salesforce or other CRM systems is essential.
  • Intermediate skills in Microsoft Office (Email, PowerPoint, Word).
  • Ability to work variable hours, including evenings and weekends, and to travel extensively.
  • Strong problem-solving skills and the ability to analyze issues to provide effective business solutions.

Benefits

  • Company Car: For your professional and personal use.
  • Growth Opportunities: You own your career, and we provide limitless opportunities to grow.
  • Total Rewards: You will receive excellent benefits and compensation.

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