Job Closed

This listing is no longer active.

Senior Director, Business Operations

Business OperationsBusiness OperationsFull TimeRemoteLeadTeam 51-200

Location

United States

Posted

8 days ago

Salary

$127.5K - $172.5K / year

Seniority

Lead

No structured requirement data.

Job Description

Senior Director, Business Operations

Leading Educators Careers

Role Description Leading Educators is seeking a visionary Senior Director of Business Operations to transform how our organization operates and scales its impact. In this pivotal role, you'll build the operational systems, processes, and infrastructure that enable our teams to do their best work—ultimately supporting educators and students across the nation. You'll work at the intersection of strategy and execution, championing process excellence, leveraging emerging technologies, and ensuring our organization runs with precision and purpose. This is not a behind-the-scenes role. You'll partner directly with our Chief Operating Officer and leaders across the organization to: - Identify operational opportunities - Implement scalable solutions - Drive meaningful change From overseeing compliance and contract management to championing AI-enabled innovations, you'll have the autonomy to shape how Leading Educators operates and the visibility to see your work impact our mission daily. You'll manage the Associate Director of Business Operations, providing coaching and development while overseeing the execution of Business Operations responsibilities. If you thrive on solving intricate operational challenges, building systems that scale, and creating cultures of continuous improvement, this role offers the opportunity to make a lasting difference in an organization committed to educational excellence. Qualifications - Process improvement and operational strategy, with demonstrated success implementing systems that increase efficiency, consistency, and scalability across complex organizations. - Project management and change leadership, with the ability to navigate multiple stakeholders, manage competing priorities, and drive successful outcomes in fast-paced environments. - Compliance, legal infrastructure, and risk management, including experience overseeing contracts, vendor relationships, and regulatory requirements. - Emerging technologies and operational innovation, with the ability to identify, evaluate, and implement AI-enabled solutions that reduce administrative burden and improve decision-making. Requirements - Minimum 10+ years of work experience and a Bachelor's degree (or equivalent years of experience). - Proficiency in process improvement and project management; project management certification (PMP) and/or process improvement certification (Lean Six Sigma) is a plus. - Significant experience leading workforce planning and time utilization projects in multilayered organizations. - Strong working knowledge of IT systems, innovations, and best practices. - Comprehensive knowledge of legal compliance and virtual office management protocols. - Demonstrated success leading change efforts across stakeholders and complex organizational landscapes. - Proven ability to manage multiple complex projects simultaneously while maintaining quality and meeting deadlines. - Excellent critical thinking skills and sound judgment to identify problems, seize opportunities, and generate effective solutions. - Ability to build trusting relationships, inspire confidence, and drive action across a range of stakeholders, including without direct authority. Benefits - Compensation: Base salary range is $127,487 to $172,483 per year, with a standard starting salary of $149,985 based on meeting the minimum requirement of 10 years of relevant experience. - 100% paid medical, dental, and vision coverage for individual employees. Additional premium costs are covered 60% by Leading Educators for partners and dependents on medical, dental, and vision plans. - 4% matching 401k plan, Flexible Spending Accounts for medical, childcare and commuter expenses, and an Employee Assistance Program (EAP). Benefits are valued at or above $9,000 for employees. - Time Off: First three years of employment, full-time staff accrue 22 days a year. Five additional days are accrued after the third and sixth year of employment. Leading Educators also offer 22 additional paid days off for various holidays, including three floating holidays staff may use at their discretion.

Related Categories

Related Job Pages

More Business Operations Jobs

Deutsche Telekom IT Solutions logo

Business Operations Specialist with Recruitment activities

Deutsche Telekom IT Solutions

As Hungary’s most attractive employer in 2025 (according to Randstad’s representative survey), Deutsche Telekom IT Solutions is a subsidiary of the Deutsche Telekom Group. The company provides a wide portfolio of IT and telecommunications services with more than 5300 employees. We have hundreds of large customers, corporations in Germany and in other European countries. DT-ITS received the Best in Educational Cooperation award from HIPA in 2019, acknowledged as the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

Full TimeRemoteTeam 5,001-10,000

Role Description A Deutsche Telekom MMS GmbH 2019 óta ügyfele és üzleti partnere vállalatunknak és alapvetően a DTAG csoport meghatározó innovációs és digitalizációs szolgáltatója. Ezen dinamikusan fejlődő üzletág magyarországi csapatába keresünk ambiciózus, idegennyelven magabiztosan beszélő, tapasztalattal rendelkező szakembert. Amennyiben szereted a kihívásokkal teli, változatos munkakört, hétköznapjaid az agilis munkavégzés jegyeiben töltöd és szívesen használod a nyelvtudásod a mindennapi kommunikáció során, Te vagy a mi emberünk! - Prezentációk készítése és frissítése (PowerPoint) - Kutatások, háttéranyagok összeállítása (pl. onboarding / offboarding trendek, újdonságok) - Riportok és diagramok készítése (Excel) - Nemzetközi csapatok támogatása (együttműködés, tréningek szervezése) - Recruiting feladatok: - Jelöltek direkt megkeresése (profilok előszűrése, keresési stringek kialakítása, megszólító üzenetek megírása) - Jelentkezői chat kezelése, szükség esetén pályázói hotline támogatása - Álláshirdetések publikálása különböző csatornákon - Interjúidőpontok és visszajelzések nyomon követése, köztes feedbackek küldése - Adminisztráció: - Munkavállalói tanúsítványok (Zeugnisse) készítése és kezelése (Haufe rendszer használata esetén, megfelelő jogosultság és nyelvtudás mellett) - Innovation & Data: - Adatkarbantartás (Puls / MAB felmérések, évente 2 alkalommal) Qualifications - Strukturált, önálló és megbízható munkavégzés - Magabiztos MS Office használat - PowerPoint és Excel kiemelten fontos - Kiváló kommunikációs készség nemzetközi környezetben - Tárgyalóképes német nyelvtudás (C1/C2) – különösen írásban - Csapatjátékos hozzáállás, nyitottság a globális együttműködésre - Precizitás, jó szervezőkészség, felelősségteljes hozzáállás Requirements - Korábbi tapasztalat Recruiting, HR vagy adminisztratív területen - Ismeret HR-eszközökben vagy rendszerekben (pl. Haufe) - Tapasztalat nemzetközi, mátrix szervezetben - Érdeklődés HR-folyamatfejlesztés és innováció iránt Benefits - Nemcsak egy projektet, hanem stabil, hosszú távú lehetőséget kínálunk számodra. - Ha fontos neked a szakmai fejlődés, a strukturált munkavégzés és hogy valódi hatással legyél egy nemzetközi csapat eredményeire – nálunk megtalálod a helyed! Company Description Magyarország legvonzóbb munkáltatója 2025-ben (a Randstad reprezentatív felmérése szerint) a Deutsche Telekom IT Solutions, a Deutsche Telekom Csoport leányvállalata. A cég több mint 5300 munkavállalójával széles körű IT és telekommunikációs szolgáltatásokat nyújt. Több száz nagyvállalati ügyféllel rendelkezik Németországban és más európai országokban. A DT-ITS 2019-ben elnyerte a HIPA „Legjobb Oktatási Együttműködés” díját, valamint ugyanebben az évben a „Legetikusabb Multinacionális Vállalat” elismerést. A cég folyamatosan fejleszti budapesti, debreceni, pécsi, illetve szegedi telephelyeit, és keresi a képzett IT szakembereket csapatába.

Hungary
Somewhere logo

Business Operations Specialist

Somewhere

Logistical & physical assistance for non-emergency medical transport

Role Description This role exists because the business has outgrown what one person can manage alone. We need someone to take full ownership of the back-office so the founder can focus on growth, partnerships, and expansion. Day one, you're running studio operations — member experience, scheduling, billing, and sales follow-up. You're the person members interact with when something goes wrong, and the person who makes sure it doesn't go wrong in the first place. Over time, the role expands into real estate admin and broader business support as we scale. This is not a virtual assistant role. We're not looking for someone to execute a task list. We need someone who looks at a broken process and fixes it before being asked, who builds the SOP so the next person doesn't have to figure it out from scratch, and who communicates with U.S. clients in a way that reflects the quality of the brand. If you've thrived in a scrappy, founder-led environment where no two days are exactly the same — this is the role for you. Key Responsibilities - Studio Operations - Own all member-facing communication — inquiries, billing questions, complaints, and general support via email, phone, and messaging - Manage class scheduling and coordinate directly with instructors on changes, coverage, and logistics - Oversee billing and payment processing, flagging discrepancies and resolving member issues with minimal escalation - Manage and maintain the studio platform (Mariana Tek); keep records accurate and up to date - Sales & Member Retention - Own the sales follow-up pipeline — re-engage lapsed members, follow up on trial conversions, and execute outbound outreach to warm leads - Track membership trends and flag churn risks proactively - Support retention initiatives and member communication campaigns - Content & Community - Assist with light digital content — scheduling social posts, drafting community updates, and supporting studio communications - Maintain a consistent, on-brand voice across all member touchpoints - Process & Systems (Ongoing) - Document SOPs for all recurring studio operations - Build templates and workflows that reduce manual effort and create consistency as the business scales - Identify operational gaps and propose solutions — don't wait to be asked - Expanded Scope — Months 4+ (Real Estate & Business Admin) - Provide executive support and document management across the owner's real estate activities - Coordinate with vendors, contractors, and external partners - Support special projects tied to the Pilates studio expansion initiative Qualifications - 2+ years of experience in operations, studio management, or a similar role within a small business or startup environment - Excellent written business English — you will be communicating directly with U.S. customers on behalf of the brand - Demonstrated experience building SOPs, workflows, or operational templates (examples required during the interview process) - Comfortable managing multiple priorities independently with minimal oversight - Experience with scheduling, billing, or CRM platforms - Available to work U.S. Pacific hours Preferred Qualifications - Experience with Mariana Tek or MindBody - Background in boutique fitness, hospitality, or a customer-experience-driven industry - Prior experience supporting a founder or owner across multiple business lines - Familiarity with real estate admin or executive support Ideal Candidate Profile You are someone who takes ownership seriously. You don't wait for a process to exist — you build one. You communicate with clarity and warmth, and U.S. customers would never know you weren't sitting in the same city as them. You've worked in environments where things move fast and the rulebook is still being written, and you preferred it that way. You're not looking for your next job. You're looking for a place to plant roots, prove yourself, and grow into something bigger. The path from Studio Manager to multi-location operations lead is real here — but it goes to the person who earns it. Location Remote. LATAM strongly preferred for U.S. Pacific hours alignment. South Africa will be considered for the right candidate. Pacific hours availability is non-negotiable.

Latin America (LATAM) + 1 moreAll locations: Latin America (LATAM) | Southern Africa
Full TimeRemoteTeam 1,001-5,000Since 2012H1B No Sponsor

• Operates as a senior system administrator within the Business Applications team • Responsible for administering, maintaining, and enhancing the NetSuite platform • Ensures secure, consistent, and well‑governed use of NetSuite across the organization • Translates complex financial and operational requirements into robust system configurations • Supports system configuration, workflows, and day-to-day administration activities for NetSuite • Acts as an individual contributor resolving issues routed through established support channels • Maintains working knowledge of existing NetSuite integrations and their role within the broader application ecosystem

India
Full TimeRemoteTeam 201-500

Role Description As the Talent Business Partner, you will be partnering with business leaders and our employees to take the company forward. This position will ensure we have a happy and productive workplace where everyone works to realize Cialfo’s established mission and objectives. - Facilitate performance review sessions, provide guidance and coaching to leaders on managing performance and feedback discussions. - Deliver excellent employee experience through seamless and efficient management of each step of the employee life cycle, from onboarding to career transitions. - Analyze trends and metrics in partnership with the Talent group to develop solutions, programs, and policies. - Manage and resolve complex employee relations issues; conduct effective, thorough, and objective investigations. - Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance. - Provide day-to-day performance management guidance to line management (e.g., coaching, counseling, career development, disciplinary actions). - Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention. - Provide HR policy guidance and interpretation. - Provide guidance and input on building OKRs, business unit restructures, workforce planning, and succession planning. - Regularly engage with our colleagues to know their pulse through catch-ups and pulse surveys. - Spearhead and design employee engagement activities to bring a virtual bond across our remote teams. - Regularly improve our Talent processes based on feedback from colleagues and industry best practices. - Build and nurture relationships with all levels of management to drive Talent-related initiatives across the organization. - Documentation (policies and procedures) for the Talent team's initiatives. - Be part of building the departmental culture in Cialfo through engagement activities, employee experience, and communications. Qualifications - A Bachelor's degree in the respective field. - 10 years’ working experience in HR, preferably in a Business Partner role. Requirements - Strong business acumen, strategic thinking, and problem-solving mindset. - Excellent stakeholder management (C-Level exposure), communication, and influencing skills. - Proficient in dealing with people data, metrics, and providing insights through analytics. - Works well in a fast-paced environment and is able to move fast to make things happen! - Strong analytical and problem-solving skills, solution-driven, highly organized, and detail-oriented with good decision-making and time management skills. - Independent, hands-on, and takes accountability to deliver solutions and results. - Change management skills. - HRIS system implementation is a big plus.

India