Role Description We are seeking driven, service-oriented professionals to join our team as Remote Insurance Specialists. This role offers the opportunity to make a meaningful impact while benefiting from the flexibility and earning potential of a fully remote career. What We Offer - Fully Remote Role: Work from anywhere with a flexible schedule. - Six-Figure Earning Potential: Competitive, uncapped commission structure. - Exclusive Warm Leads: No cold calling—connect directly with members from our established database. - Zero Overhead Costs: All tools, systems, and resources provided. - Performance-Based Incentives: Recognition, rewards, and advancement opportunities. - Union Membership: Benefits and representation through OPEIU Local 277. - Established Stability: Join a well-respected organization with a 70+ year legacy of service and member satisfaction. Key Responsibilities - Engage with members daily using warm leads to understand their insurance needs. - Assess financial situations and recommend appropriate life insurance and supplemental benefit solutions. - Provide exceptional service to ensure member satisfaction and long-term retention. - Guide members through the application process, addressing questions and concerns. - Offer ongoing support, including policy reviews, beneficiary updates, and claims assistance. - Maintain full compliance with all regulatory, ethical, and company standards. Ideal Candidate Profile - Strong written and verbal communication skills. - Highly organized, tech-savvy, and efficient in a remote environment. - Self-motivated with a drive to meet and exceed performance goals. - Sales or client-facing experience preferred, but not required. - Ability to qualify for and maintain a Life Insurance License (training and support provided). - Competitive, solution-oriented mindset with strong critical-thinking skills. - Comfortable working independently while collaborating within a remote team. - Coachable and open to feedback for continuous improvement. Eligibility Requirements - Must be a U.S. citizen or legally authorized to work in the United States. - At this time, we are unable to hire non-U.S. residents. Build a Career with Purpose This role offers a unique opportunity to combine your passion for helping others with a rewarding, long-term career. At AO Globe Life, your work directly impacts families and communities while providing you with the structure and support to grow professionally and financially. If you’re ready to make a lasting difference and build a career that truly matters, we encourage you to apply today.

• This role will support the business by managing customer lifecycle marketing, retention activity, email and SMS automation, and database growth across e-commerce, retail, and customer channels. • Own the end-to-end planning, execution, optimisation, and reporting of CRM email and SMS campaigns, automated flows, and lifecycle marketing across e-commerce and retail channels. • Design and manage full customer journeys including lead capture, welcome, post-purchase, loyalty, repeat purchase, win-back, and re-engagement flows to drive retention and customer lifetime value. • Develop and execute CRM and retention strategies focused on increasing customer lifetime value, repeat purchase rate, engagement, and attributed revenue using data-driven insights. • Build and optimise customer segmentation strategies based on behavioural, transactional, engagement, acquisition, lifecycle stage, and customer value data for targeted messaging. • Manage CRM automation including flow logic, triggers, conditional splits, dynamic content, A/B testing, personalisation, and performance optimisation across email and SMS. • Write clear, warm, and conversion-focused CRM copy for campaigns, SMS, subject lines, preview text, CTAs, and lifecycle messaging while maintaining brand alignment. • Oversee CRM reporting, deliverability, list hygiene, database growth initiatives, system integrations (e.g., Shopify, Reviews.io), and collaborate cross-functionally with internal teams to support commercial goals..

Role Description Veenstra + Lloyd's is looking for a friendly, caring, and customer focused Customer Success Coordinator to be the welcoming voice of our company. This role is ideal for someone who genuinely enjoys helping people, takes pride in solving problems on the first call, and wants to own the customer experience from first inquiry through to a completed, paid job. Our Customer Success Coordinator plays a key role in making sure every customer feels heard, every lead gets a fast response, and every existing customer receives the proactive care they deserve. Key Responsibilities - Providing a warm, professional, and welcoming experience for every customer by phone and email - Responding to inbound leads within 30 minutes during business hours - Booking site visits and routing customers to the right specialist on our sales team - Following up on service plan quotes - Proactively calling existing customers to book recurring service plans - Providing morning phone coverage when needed (7am) - Coordinating with field technicians on leads they identify during service calls - Preparing customers for site visits with confirmations, reviews, and helpful prep information - Documenting every customer interaction in our service software - Maintaining a calm, helpful, and professional tone in every customer interaction Qualifications - Minimum 3 years of experience in a service advisor, dispatcher, or customer service coordinator role (trades, automotive, or similar industries) - Demonstrated experience converting leads into booked appointments over the phone - Strong written and verbal communication skills - Experience with field service management software considered an asset (Simpro used at our company, training provided) - Comfort taking customer payment over the phone via secure payment links - Proficiency in Windows and basic office software Education Requirements - High school diploma or equivalent - Diploma or training in customer service, business administration, or trades coordination (preferred) Experience Requirements - Minimum 3 years experience as a service advisor, dispatcher, or customer service coordinator in a trades, automotive, or similar service environment Benefits - Full-time schedule - Compensation: $25 per hour plus performance incentives and commissions - Equipment: Laptop, headset, and phone system access provided Company Description Step into a role at Veenstra + Lloyd's where you are more than a coordinator, you are the consistent voice that keeps our customers feeling cared for. Start your journey with us and help us grow a business that does right by every customer, every time!

Role Description We are seeking an experienced East Africa Luxury Travel Consultant to join our growing team of specialists. This is a client-facing, itinerary-driven role focused exclusively on B2C luxury travel sales and operations coordination. You will work directly with high-net-worth international clients to design and deliver exceptional East African safari experiences, while coordinating seamlessly with lodges, camps, and in-country partners. This role is not B2B-focused and does not involve trade sales or wholesale contracting. Success in this role is defined by the ability to convert high-value enquiries, design exceptional itineraries, and consistently deliver outstanding client experiences from enquiry through to post-travel follow-up. - Design and sell bespoke luxury safari itineraries across East Africa (Kenya, Tanzania, Rwanda, Uganda, and surrounding regions) - Engage directly with high-net-worth clients to understand their preferences, expectations, and travel motivations - Manage the full client journey from initial enquiry through to booking confirmation and travel completion - Coordinate closely with lodges, camps, and local partners to ensure flawless execution of itineraries - Build and maintain strong, trust-based client relationships through exceptional communication and service delivery - Stay up to date with East African destinations, new lodge openings, seasonal travel trends, and regulatory requirements - Achieve and exceed individual sales targets while contributing to overall team performance - Ensure accuracy and professionalism in all itineraries, communications, and CRM updates Qualifications - Proven experience as a luxury travel consultant, ideally with a strong focus on East Africa - In-depth knowledge of East African destinations, including lodges, camps, safari circuits, and exclusive experiences - Strong track record in direct-to-client luxury travel sales and itinerary design - Excellent written and verbal communication skills, with the ability to engage high-net-worth clients - Strong organisational ability and attention to detail in managing complex itineraries - Ability to work independently while remaining aligned to a collaborative team environment - Passion for travel, wildlife, conservation, and delivering world-class client experiences Requirements - Proficiency in additional languages such as French, German, or Spanish - Experience using luxury travel systems such as Wetu, Tourplan, or similar CRM/itinerary platforms - Previous experience working with international high-end clientele in a sales-driven environment Benefits - Competitive salary with performance-based commission structure - Direct exposure to luxury East African lodges and world-class travel experiences - Flexible working environment - Ongoing training, destination development, and access to industry events - Opportunity to travel and experience the destinations you sell firsthand