Job Description Head of Client Product - Financial Institutions Location: EMEA Global ( Dublin, London or Luxembourg) Department: GFS Vacancy type: Permanent, Full time, Hybrid The position The Head of Client Product - Financial Institutions owns CSC's end-to-end client product strategy for financial institutions across EMEAglobally, covering banks and near-banks including trust, securitisations, aviation finance, insurance, pensions, and related structures. This role sets the segment's strategic architecture, pricing model contribution, and market-facing product positioning. You will translate market insight into product development, support complex mandates, and enable scalable, high-quality global delivery through a defined target operating model. Success requires deep segment expertise, strong stakeholder leadership, and a credible external voice with clients, intermediaries, and industry forums. Your responsibilities - Own the end-to-end client product segment strategy for Financial Institutions across EMEAglobally (banks and near-banks including trust, securitisations, aviation finance, insurance, pensions, and related structures) - Define the segment's strategic architecture, including product positioning, value proposition, service scope, and go-to-market priorities - Partner with commercial and finance stakeholders to contribute to CSC's pricing model for the segment, including value-based packaging and commercial guardrails - Drive market insight and competitive intelligence to identify growth opportunities, client pain points, and emerging regulatory/operating trends - Lead product development and enhancement initiatives, from concept to launch, ensuring readiness across sales, delivery, risk, and technology - Provide senior support on complex mandates, proposals, and solution design, acting as accountable product owner and escalation point - Ensure strong global client delivery by defining and governing the target operating model, including handoffs, controls, and service standards - Build a sustainable relationship coverage structure with clear ownership across product, sales, and delivery stakeholders, enabling consistent client outcomes - Represent CSC externally as a credible product voice through client meetings, industry engagement, and thought leadership contributions Your profile - Proven progressive experience in financial institutions servicing and/or product leadership (e.g., banking, fiduciary, structured finance, insurance, pensions, corporate services, asset servicing, or adjacent professional services) - Strong working knowledge of banks and near-banks operating models and client expectations, including trust, securitisations, aviation finance, insurance, and pensions - Proven ability to translate market insight into product strategy, service design, and commercial outcomes (growth, retention, margin discipline - Experience supporting complex client mandates, including multi-jurisdictional structures and tailored operating requirements - Demonstrated leadership across cross-functional stakeholders (sales, delivery, operations, technology, risk, legal, finance) with clear accountability and governance - Strong executive communication skills, including the ability to present credibly to senior client stakeholders and internal leadership - Fluency in English Preferred Qualifications - Experience operating across multiple EMEA jurisdictions globally including EMEA and collaborating with global teams to deliver standardized yet flexible solutions - Familiarity with regulatory and operational considerations impacting financial institutions servicing (e.g., outsourcing expectations, AML/KYC, reporting, governance models) - Experience designing or governing target operating models, service controls, and scalable coverage structures About Us CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.® Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other. CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued. CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers. We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging, CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC. We encourage candidates to apply directly to our website and not through third-party sources. Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications. About the Team At CSC®, we're always looking ahead, finding ways to innovate, challenge the status quo, and anticipate the needs of our clients. We exceed expectations by adapting client ambitions and goals as our own. This Fierce Client Spirit has helped us adapt and create solutions that have enabled businesses to run smoother and smarter for more than 125 years. It's also the reason we're the trusted partner of many of the world's most successful organizations. CSC is committed to attracting, developing, and retaining talented people whose values align with ours. We empower our colleagues to bring the right solutions to market to meet client demand. That's why we are the leading provider of business administration and compliance solutions. - CSC is a great place to work with smart and dedicated people. - We have won several employer recognition awards, including Top Workplace USA, Great Places to Work India, and Built In's Best Places to Work. - We offer fulfilling work and career opportunities. Most positions are filled with internal moves and employee referrals. - Employees are eligible for Success Sharing, bonuses, or commission plans based on role and individual performance. - CSC offers a competitive and comprehensive benefits package that includes annual leave, tuition reimbursement, referral bonuses, and more. - As business needs allow, CSC offers hybrid or remote work schedules in alignment with local regulations. Specific details for this position will be discussed during the interview process.

Role Description As Senior Product Operations Manager (AI Workflows) at Pliant, you’ll own and professionalise the operating system that powers Product across our entire tech org — and reshape it from the ground up with AI. - Own and continuously evolve Pliant’s Product Operating System — roadmaps, PRDs, OKRs, feature-request triage, release management, retros, KPIs. - Design and ship AI-powered workflows that take work off PMs’ plates — from PRD drafting to feature-request triage to release notes. - Drive consistency across our tech organisation where it matters, while preserving autonomy for teams where it doesn’t. - Build the Product analytics foundation: together with our Data team build and maintain the dashboarding infrastructure, KPI governance, data quality standards, and tooling that enable the Product team to work with data, derive insights, and make roadmap decisions. - Evaluate and rationalise the Product tool stack — Notion, Jira, the AI builder layer (Cursor, Claude Code, n8n, Gumloop, Notion AI), and what comes next. - Evangelise and enable: coach PMs on new tools and workflows, capture institutional knowledge, raise the bar for what good Product work looks like at Pliant. - Stay close to adjacent functions — Engineering, Design, Commercial, Support, etc. — so the Product OS interfaces cleanly with theirs. - Shape what Product Operations becomes at Pliant as the function grows. Qualifications - 3–5+ years in Product Operations, Product Management, Strategy & Operations, Technical Program Management, or similar — ideally with time in a fast-growing B2B SaaS or platform business. - Hands-on AI power-user, with day-to-day fluency in modern AI tools (ChatGPT, Claude, Cursor, Notion AI, etc.). - Strongly preferred: you also build with them — prompting, evals, low-code/no-code workflows (n8n, Gumloop, Make), light scripting, API integrations. - Systems thinker who designs operating models that scale without adding bureaucracy. - Strong product instincts and empathy for PMs. - Comfort operating in ambiguity and building from a blank page. - Crisp written communicator. - Curious about Pliant’s context as a B2B platform business. - Fluent in English; Berlin preferred, remote possible within the EU. Requirements - Experience in a fast-growing B2B SaaS or platform business. - Fluency in modern AI tools. - Ability to design scalable operating models. - Strong communication skills. Benefits - Founding role in a function Pliant is investing in heavily. - High-impact ownership of the processes and workflows that power Product across the entire tech org. - A fast-moving, product-led organisation with significant growth ahead. - A highly international, flat, and collaborative team environment. - Competitive compensation and equity package. - Flexible work setup (remote, hybrid, or Berlin office). - Attractive benefits including a monthly mobility allowance, Wellhub membership, and a company card with a lunch/coffee budget.

Role Description The Imaging Education Product Manager is responsible for the end-to-end lifecycle management of assigned Education & Workforce Solutions (EWS) portfolio offerings. This role translates the strategic vision set by EWS leadership into operationally viable, scalable, and profitable education products through strong cross-functional collaboration. - Lead the strategy, development, maintenance, and commercialization of education product offerings across imaging modalities. - Focus on Price Book ownership, CPQ alignment, and commercial execution. - Ensure education solutions are accurately structured, priced, configured, and positioned to support revenue growth and operational efficiency. - Serve as a key liaison across Product Management, Clinical Practices, Education Business Managers, and operational stakeholders. - Ensure alignment between education content, pricing strategy, and go-to-market execution. Key Responsibilities - Own the product lifecycle management for assigned EWS education portfolio offerings, from concept through commercialization and ongoing optimization. - Translate EWS leadership strategy into actionable product roadmaps and deliverables. - Lead Price Book strategy and governance, ensuring accurate pricing, bundling, and margin optimization. - Drive CPQ alignment, ensuring education products are properly configured for quoting, ordering, and sales execution. - Partner closely with Clinical Practices and Education Business Managers to align offerings with market needs and delivery capabilities. - Collaborate with cross-functional teams (Sales, Marketing, Operations, Finance) to ensure successful product launches and lifecycle performance. - Ensure education solutions are standardized, scalable, and aligned to go-to-market strategies. - Monitor product performance and identify opportunities for portfolio improvement, expansion, or rationalization. - Act as a central point of coordination between strategy, commercial execution, and operational delivery. Qualifications - Bachelor’s degree in business, marketing, healthcare administration, education, life sciences, or a related field. - 5+ years of experience in product management, commercial operations, pricing, education portfolio management, or a related field. - Experience working with Price Books, product structures, parts management, and/or CPQ systems. - Demonstrated ability to work cross-functionally with clinical, commercial, operational, and technical stakeholders. - Strong analytical, organizational, and problem-solving skills. - Experience managing complex portfolios across multiple product lines or modalities. - Excellent communication and stakeholder management skills. Preferred Qualifications - Experience in medical imaging, healthcare education, clinical applications, or healthcare technology. - Familiarity with imaging modalities such as CT, MR, XR, MI, Ultrasound, or Imaging IT. - Understanding of education business models, service offerings, and commercial sales processes. - Experience supporting pricing strategy, SKU rationalization, or quote configuration processes. - Ability to influence without direct authority in a matrixed organization. - Experience with product lifecycle management and commercial systems integration. Benefits - Medical insurance - Dental insurance - Vision insurance - 401(k) retirement plan - Life insurance - Long-term and short-term disability insurance - Paid parking/public transportation - Paid time off - Paid sick and safe time Company Description We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas.

Role Description CareTracker, a division of Harris, is seeking a Technical Product Manager PM/EMR who will be the connective tissue between business stakeholders and the development team. You bring the what and the desired when. Engineering brings the how and the when-can. Your job is to negotiate that gap constantly, make the case with evidence, and keep the organization moving forward even when the answer is not yet. This is a hands-on Product Owner role and a people manager role. You will own the backlog, lead a team of Business Analysts, and be accountable for outcomes, not just delivery. This remote role welcomes candidates anywhere in the US. Travel is required as needed, approximately once a year. Preference will be given to candidates who can work in EST timezone. Salary: 115K - 130K What your impact will be: - Product direction and roadmap for PM and EMR, with primary depth in PM and RCM. - The Jira backlog: vision, grooming, prioritization, refinement, and Definition of Ready across all active epics and sprints. - A team of Business Analysts supporting PM and EMR, including their assignments, development, and performance. - Revenue cycle outcomes: eligibility, charge capture, claims (837), remits (835), denials, resubmissions, and patient billing. - Cross-functional alignment with Sales, Support, Professional Services, and customers on what is coming next and why. - Release readiness in partnership with the Scrum Master, Tech Lead, QA, and Implementation. What you will do - Build and maintain deep knowledge of how CareTracker works today, not just the documented behavior, but the real behavior customers depend on. - Translate customer problems, regulatory drivers, and business goals into a clear, prioritized roadmap that accounts for technical constraints honestly. - Own the Jira backlog end to end: write epics, stories, and acceptance criteria that engineering can build against without guesswork; keep the board clean, current, and meaningful. - Run Scrum ceremonies effectively as Product Owner: sprint planning, backlog refinement, sprint review, and retrospectives; bring prepared, prioritized, and well-defined work into every sprint. - Partner with the Tech Lead on architectural trade-offs, integration design (HL7, FHIR, X12), and legacy modernization decisions. - Make the case for prioritization with data and customer evidence, up to leadership, across to engineering, and out to stakeholders, and be willing to hear no and come back better. - Run regular customer and stakeholder conversations to validate problems and pressure-test solutions. - Define and track success metrics for every initiative, and close the loop on what shipped versus what moved. - Use AI-assisted workflows to produce documentation, meeting synthesis, backlog artifacts, diagrams, and decision rationale faster and more consistently than traditional approaches, and bring those habits to your team. - Lead, coach, and develop the Business Analyst team: set expectations, give regular feedback, run one-on-ones, and grow the bench. What you are walking into - A platform in active stabilization. There is meaningful technical debt, and the business simultaneously needs the platform to stabilize and to grow. You will live in that tension every day. - Pushback is part of the job. Engineering will say no, or not yet. Business stakeholders will say now. Your job is not to pick a side. It is to build the argument that moves the right things forward at the right time, with evidence. - You will have influence, not authority, over engineering. Your power comes from the clarity of your thinking, the quality of your artifacts, and the trust you build, not from your title. - Revenue cycle workflows that span eligibility (270/271), claims (837P/I), remits (835), denials, resubmissions, and patient billing, each with payer-specific rules, edge cases, and years of accumulated logic. - Behaviors that were never documented as features because they simply became ones. Customers built their workflows around them. Breaking one, even accidentally, has real consequences for their revenue. - A Business Analyst team that carries institutional knowledge that does not exist anywhere else. Learning from them, growing them, and protecting their knowledge is part of the job. - A culture that is evolving. You will be expected to model the product culture we are building: data over opinions, customer outcomes over internal preferences, and constructive challenge over passive agreement. How you will work - You will sit inside a delivery triad with a Tech Lead and Scrum Master. The Tech Lead owns how we build it. The Scrum Master owns how the team runs. You own what we build and why. The three of you operate as one unit with shared accountability for the Definition of Done. - You bring the roadmap proposals, the prioritized Jira backlog, and the desired timelines. Engineering brings technical feasibility and realistic delivery windows. The gap between those two is where your job lives. You will not always get what you want, and that is fine. What matters is that the right things move and the reasoning is documented. - Your BAs are an extension of your product leadership and a critical source of institutional memory. The knowledge they carry about how the system behaves and how customers use it is irreplaceable. Your ability to work with them, learn from them, and help them grow is central to this role. - You will work closely with Sales, Support, and Professional Services, because in our world the best product insight comes from the people closest to customers. You will be on calls, on site occasionally, and in the product daily. - You are expected to bring AI into how you work: how you summarize meetings, generate artifacts, draft requirements, build diagrams, and document decisions. And you are expected to help the people around you do the same. Qualifications - 5+ years in product management or product ownership for a healthcare PM, RCM, or EMR product, ideally at a vendor serving independent or group practices. - Deep working knowledge of ambulatory revenue cycle: eligibility (270/271), claims (837P/I), remits (835), denials and appeals, payer rules, clearinghouse workflows, and patient statements. - Proven ability to move priorities in organizations where you do not have direct authority over engineering, through argument, evidence, and relationship, not position. - Experience on a mature platform where backward compatibility and customer trust are real constraints, not just talking points. - High tolerance for ambiguity and a track record of making forward progress anyway: relentless on the problem, patient with the process. - Hands-on, daily use of Jira as a Product Owner: backlog management, epic and story authoring, sprint planning, velocity tracking, and keeping the board as a source of truth. - Solid command of Scrum: sprint ceremonies, Definition of Ready, Definition of Done, stakeholder communication across the sprint cycle, and the discipline to keep the team focused on committed scope. - Experience working in or maturing an agile team, not just participating in agile rituals but actively improving how the team plans, refines, and delivers. - Hands-on experience writing PRDs, epics, and stories that engineering teams have shipped, with acceptance criteria strong enough to prevent scope creep. - Direct people management experience: coaching, performance feedback, and developing analysts or product team members. - Strong written and verbal communication: able to brief executives and talk shop with engineers in the same day. - Experience with HL7, FHIR, or X12 standards in a product context. - Active, practical use of AI tools in your day-to-day work, not as a novelty, but as a genuine productivity multiplier for documentation, synthesis, and artifact generation. What would make you stand out: - Prior hands-on experience as a biller, coder, practice administrator, or RCM analyst before moving into product. Domain intuition at that level is hard to teach and we weight it heavily. - Experience with denial management, resubmission workflows, and claim audit trails. - Exposure to clinical workflows in an ambulatory EMR: charting, orders, e-prescribing, results. - Experience on a product undergoing legacy modernization, where decisions had to balance new architecture against existing customer dependencies. - History of introducing AI-assisted practices to a team: helping others build the habit, not just using it yourself. - Experience configuring or improving Jira workflows, board structure, or agile processes for a product team. - Experience building or shaping AI-assisted product features: ambient documentation, prior auth automation, denial prediction, or similar. Benefits - 3 weeks’ vacation and 5 personal days - Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment - Employee stock ownership and RRSP/401k matching programs - Lifestyle rewards - Remote work and more!