• Develop an understanding of the assigned District, including market potential, customer demographics, and competitive awareness. • Collaborate with dealerships to ensure quality experiences at all operational levels, fostering high customer satisfaction. • Build and maintain relationships throughout the dealer organization to achieve common goals and objectives. • Manage day-to-day activities, plans, goals, and financial resources. • Communicate customer and dealer needs effectively to relevant departments. • Contribute to the development of annual district strategies and individual dealer plans to support business objectives. • Drive district parts sales and effective stocking behaviors to meet Annual Operating Plan (AOP) targets through proactive dealer engagement. • Promote parts and service programs at dealerships to ensure comprehensive knowledge of company policies and procedures. • Advise dealership staff on service and maintenance practices for contracted products, enhancing service quality. • Support potential new dealerships in establishing their parts/service departments and assist in evaluating their capabilities. • Provide assistance during dealer termination processes as needed. • Support dealer performance through daily interactions, quarterly Parts/Service reviews, and action plan meetings. • Assist in creating actionable plans to encourage buy-in from dealer principals, parts managers, and service managers. • Ensure execution of action plan items to uphold compliance and drive continuous improvement. • Engage jointly with the dealer and dissatisfied customers to efficiently resolve complaints, ensuring timely responses and follow-ups on resolutions and satisfaction surveys. • Provide technical resources during challenging situations, demonstrating a commitment to excellent customer service.

• Develop an understanding of the assigned District, including market potential, customer demographics, and competitive awareness. • Collaborate with dealerships to ensure quality experiences at all operational levels, fostering high customer satisfaction. • Build and maintain relationships throughout the dealer organization to achieve common goals and objectives. • Manage day-to-day activities, plans, goals, and financial resources. • Communicate customer and dealer needs effectively to relevant departments. • Contribute to the development of annual district strategies and individual dealer plans to support business objectives. • Drive district parts sales and effective stocking behaviors to meet Annual Operating Plan (AOP) targets through proactive dealer engagement. • Promote parts and service programs at dealerships to ensure comprehensive knowledge of company policies and procedures. • Advise dealership staff on service and maintenance practices for contracted products, enhancing service quality. • Support potential new dealerships in establishing their parts/service departments and assist in evaluating their capabilities. • Provide assistance during dealer termination processes as needed. • Support dealer performance through daily interactions, quarterly Parts/Service reviews, and action plan meetings. • Assist in creating actionable plans to encourage buy-in from dealer principals, parts managers, and service managers. • Ensure execution of action plan items to uphold compliance and drive continuous improvement. • Engage jointly with the dealer and dissatisfied customers to efficiently resolve complaints, ensuring timely responses and follow-ups on resolutions and satisfaction surveys. • Provide technical resources during challenging situations, demonstrating a commitment to excellent customer service.

Role Description We are seeking a highly driven and professional Business Development Manager to support the growth of our dance studio through strong sales, outreach, and client communication. This role is responsible for converting leads, building relationships with schools and organizations, and ensuring a seamless client experience from first contact to booking. This position is ideal for someone who is confident in sales, communicates exceptionally well, and is focused on driving revenue and growth. - Conduct outreach to schools and community organizations to secure new partnerships and programs - Handle all inbound calls, inquiries, and leads with a strong focus on sales and conversion - Book private lessons, birthday parties, and studio rentals efficiently - Follow up with leads consistently to close sales and maximize bookings - Maintain and grow outreach accounts, ensuring strong relationships and continued business - Manage scheduling, client communication, and accurate system entry for all bookings - Strong sales experience with the ability to confidently close and handle objections - Excellent English (spoken and written) with clear, professional communication - Comfortable handling high-volume phone calls and client interactions - Highly organized, proactive, and results-oriented - Professional, personable, and able to represent the brand at a high level Client Relationship: You will be directly working with the client. This means that you will communicate with the client, provide services, and address any client-related matters independently. Payments: All payments for your services will be handled by the client. Elevate and Delegate is not involved in processing your payroll. Your salary will directly go to you. Vacation Leaves and Holidays: While we may have recommendations or guidelines regarding vacation leaves and holidays, the decision is entirely at the discretion of the client. You are expected to align your schedule with the client’s business needs and any specific policies or preferences they may have in this regard. Application Process In place of a traditional initial interview, you’ll be asked to record your responses to the initial interview questions through a Loom video (questions & instructions are in the application page). Our team will carefully review your submission, and if shortlisted, we’ll share your responses with the client for their review and next steps. - Please treat this recording as you would a real interview: - Come prepared and make sure you’re clearly visible on camera. - Record your answers in a quiet, well-lit, and clutter-free space with a stable internet connection. - We’re excited to get to know you better! Show us your personality and strengths. We encourage you to answer authentically and in your own words, without reading from a script or using AI tools. Qualifications - Strong sales experience - Excellent English (spoken and written) - Highly organized and proactive - Professional and personable demeanor Requirements - Ability to handle high-volume phone calls and client interactions - Experience in client relationship management - Proficiency in scheduling and system entry for bookings Benefits - Full-time, fully remote position (Mexico or Argentina) - Salary range: $1,800 - $2,200 / month - Schedule: Monday–Friday from 11:00 AM to 7:30 PM Eastern

• Leading and guiding a team of account managers to ensure exceptional client satisfaction, energy savings goal attainment, and overall success in managing key accounts. • Foster a collaborative and high-performance team culture focused on exceeding goals and models our CLEAResult values of Accountability, Trust and Transparency. • Serve as a customer advocate within the program, ensuring proactive communication and enhancing customer satisfaction. • Develop and execute strategic account plans that drive customer satisfaction and retention. • Standardize and implement a lead tracking report to monitor KPI’s and assess the performance of the account management team. • Analyze data and customer feedback to provide regular program management updates on the status of key accounts, highlighting achievements, areas of opportunity, and strategic plans for continuous improvement and growth. • Partner with program management and leadership to develop strategy and provide solutions that inform outreach, marketing, external training and education, and other key program activities which drive goal achievement.