• Coordinates/facilitates patient care progression throughout the continuum of care. • Assures the plan of care and services provided are patient focused, high quality, efficient, and cost effective. • Communicates with payer the medical necessity for the status and LOC ordered to obtain authorization and reimbursement for care rendered. • Monitors length of stay and ancillary resource use on an ongoing basis and takes actions to achieve continuous improvement in both areas. • Communicates information to the Case Management team to aid in appropriate level of care determination and reimbursement by third party payors. • Communicates identified issues affecting quality of care, risk management, patient satisfaction and or physician opportunities to the quality team using the Improve the Process form. • Ensures that all payer communication is documented for the care team as well as billing. • Ability to cover various populations across the organization in relation to Utilization Review. • Performs all other duties as requested by Case Manager Supervisor and/or Director.

• Gerenciar a carteira de clientes (revenda de postos sob a marca Shell) buscando garantir a correta execução dos contratos firmados, buscando volume adicional e gerenciando o preço e margem de fornecimento de combustível e demais serviços e produtos da Raízen; • Apoiar na identificação e prospecção novos clientes, seguindo a estratégia estabelecida pela empresa; • Atuar como ponto focal com as áreas internas para garantir a melhor prestação de serviço ao cliente, ao mesmo tempo que garante a multiplicação dos valores Raízen internamente, no que tange as áreas de crédito e cobrança, preços, marketing, logística e engenharia; • Atuar analiticamente para viabilizar análises da saúde financeira da carteira e gestão dos KPIs do território; • Implementação da excelência operacional e padrões de saúde segurança junto ao cliente, garantindo a multiplicação dos treinamentos corretos e padrões de execução na pista.

Role Description Morgan & Morgan is hiring a Manager of Bonus Operations to lead the administration, calculation, and continuous improvement of firm bonus programs — attorney plans, case manager plans, staff bonuses, and incentive bonuses — across every subsidiary and legal division. The role owns the Spiff platform, the team that runs it, and the cross-functional relationships with controllers, operations leadership, HR, and IT that turn bonus terms set elsewhere into reliable payouts. This is a build role. We're working to build out the function to automate away the manual work required to calculate bonuses, and to coordinate disparate teams so the work flows fluidly across them. The Manager will inherit a working Spiff platform, a small operations team, and a backlog of automation and operational improvements already scoped and in flight. Key Responsibilities - Spiff platform ownership - Hold end-to-end accountability for Spiff as M&M's bonus calculation and payout system of record. - Build deep working knowledge of every aspect of the Spiff platform — code and logic, new plan builds, automation, statement error remediation, and Level 3 ticket support. - Drive the technical roadmap already scoped — automating data uploads from UKG, Salesforce, and other source systems. - Maintain the firm's attorney comp agreement repository as the system of record for executed plan terms. - Partner with HR to embed comp addendum collection in the attorney onboarding workflow. - Team leadership - Lead the Spiff Team day to day: three operational team members covering Level 1 and Level 2 ticket support, data uploads, and onboarding/offboarding of attorneys and case staff in Spiff. - Build the team's coverage model to eliminate single-point-of-failure risk — cross-training, documented runbooks, and on-call rotation during payroll week. - Set performance expectations, run development conversations, and grow the team as cross-subsidiary scope expands. - Cross-functional partnership - Coordinate operational handoffs around attorney statement approvals, data uploads from operations teams, accruals, and treasury reporting. - Advocate to bonus design teams for choices that allow the system to compute every variable cleanly and automatically. - Establish clear points-of-contact across legal divisions for bonus issues. - Partner on bonus visibility, onboarding workflows, and the data feeds that flow into Spiff. - Hand off recurring bonus reporting to the right downstream owners. - Own the firm's communication cadence around bonuses — schedule, exceptions, plan changes. - Brief finance executives on bonus metrics, exceptions, and proposed changes. Qualifications - 5+ years in compensation, finance operations, or a closely related discipline, with at least 3 years leading a team or function. - Hands-on experience administering attorney compensation, sales compensation, or comparably complex variable-comp programs at a multi-entity organization. - Strong working knowledge of compensation platforms (Spiff, CaptivateIQ, Xactly, or equivalent). - Demonstrated track record of moving a bonus operations function from reactive ticket-handling into proactive process and automation. - Executive-grade communication skills with both finance leadership and practice area operators. Preferred Qualifications - Experience in a multi-entity environment with subsidiary-level financial autonomy, or in complex sales organizations. - Comfort with M&M's app stack — Spiff, Salesforce, NetSuite, UKG, and the integration layer between them. - Experience with ticketing platforms (FreshService, Jira Service Management). - Background that combines bonus operations with hands-on systems work. Benefits - Excellent benefits package including medical and dental insurance. - 401(k) plan. - Paid time off and paid holidays. Equal Opportunity Statement Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. E-Verify This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Privacy Policy Here is a link to Morgan & Morgan's privacy policy.

• Achieve goals in Distribution, Shelving, Merchandising, and Pricing across all principals on agreed retail priorities. • Managing and training a teams of field reps. • Continuously enhance sales coverage and productivity of the Retail Selling Organization. • Ensure adherence to company policies within the Retail Selling Organization. • Proactively communicate and collaborate with supervisors and principals on major initiatives such as new product introductions and contests. • Develop relationships with key operations decision-makers to help Business Managers achieve principals’ objectives. • Serve as the main operations contact for the Customer Business Team. • Coordinate theme merchandising events that span multiple departments. • Provide expertise to General Managers and Business Managers on operations issues and the effectiveness of both full-time and part-time team members. • Assist Business Managers and multi-function resources in communicating customer needs, objectives, and future plans. • Coordinate regional reporting and tracking needs to ensure consistency and control. • Effectively use technology, including RW3, to communicate retail priorities and analyze coverage. • Analyze retail condition data reports to improve in-store presence results. • Understand and optimize the selling effectiveness of the Retail Sales Organization and identify areas for improvement. • Conduct recruiting of Retail Associates, maintain incident files, and perform personnel auto inspections. • Perform other duties as assigned.