SteadyMD is seeking a proactive and detail-oriented Medical Operations Associate to join our dynamic team. In this role, you will be responsible for ensuring the seamless flow of clinical operations by managing consult assignments, supporting clinicians during their shifts, and overseeing various communication channels. The ideal candidate will possess strong organizational skills, the ability to prioritize in a fast-paced environment, and a passion for operational excellence in a healthcare setting. Position Overview: - Full-time position, 40 hours per week - Schedule: We operate 7 days per week, 24 hours a day and you should be prepared to work any of the various shifts supported by our team. - This position will, for the most part, be dedicated to a schedule of Thursday-Sunday (post-training) - Reports to: Sr. Manager, Program Operations - Remote: This is a fully remote position - Flexibility: Schedules vary based on business needs, and the candidate must be able to work any shifts that fall within the advertised hours of 12:00 AM - 11:59 PM CST, regardless of their location or time zone - Location: Candidates must reside within the continental United States and be permanent citizens. Due to contractual obligations with our partners, work cannot be performed outside of U.S. territory. - Technology: SteadyMD will provide equipment such as an external monitor and laptop. You must have a cell phone or iPad capable of downloading Duo Mobile - this is a non-negotiable requirement

Responsibilities - Review and analyze medical records to verify appropriate ICD-10 diagnosis codes, CPT procedure codes, and modifiers. - Ensure all billing information complies with current healthcare regulations and payer requirements - Submit accurate claims electronically through Electronic Medical Record (EMR) or Electronic Health Record (EHR) systems - Follow up on unpaid or rejected claims to facilitate timely collections and resolve discrepancies in medical billing and collections processes - Maintain detailed documentation of coding decisions, medical records, and billing activities for audit readiness - Collaborate with healthcare providers to clarify documentation and improve coding accuracy - Stay updated on changes in medical coding standards, regulations, and insurance policies to ensure ongoing compliance

About Us Sprinter Health is an on-demand mobile health service that sends medical professionals to patients’ homes to perform blood draws, diagnostic and low acuity services, and wellness visits. We are building the clinical and technological infrastructure to realize a future of healthcare untethered. We have a rapidly growing team of visionary leaders who are passionate about increasing access to care, lowering healthcare costs, and improving outcomes for patients. About the Role We are rapidly expanding our operations as we scale partnerships and grow our internal Patient Engagement organization. We are looking for an experienced, systems-oriented leader to own training, onboarding, and quality assurance across the Patient Engagement team. The Training & Quality Manager is responsible for building scalable training and quality programs that improve consistency, reduce performance variation, and ensure teams are prepared to meet operational and partner expectations. With ownership of training and quality outcomes and a team of specialists to execute alongside them, this role is an opportunity to build something lasting at the center of Sprinter Health’s growth. Key Responsibilities of a Training & Quality Manager Own end-to-end onboarding, ongoing training, and quality assurance for the Patient Engagement team Manage and develop the training and quality team Define, implement, and enforce quality frameworks, audits, and performance expectations Review performance data and quality results to identify gaps and drive continuous improvement Reduce performance variability by addressing systemic training and quality gaps Lead coaching, remediation, and upskilling efforts based on performance outcomes Identify team-wide opportunities for improvement and translate them into training initiatives Ensure compliance with clinical, operational, and company standards Maintain and evolve SOPs, playbooks, and training documentation Serve as a subject matter expert in tooling, ensuring training and quality programs reflect how tools are used to drive effective, efficient performance Ensure training programs support efficient ramp, sustained performance, and long-term team effectiveness Skills and Requirements About You You will thrive at Sprinter Health if: Flexibility, humility, and a sense of humor are your key personality traits You are a strong and personable communicator You excel at last minute problem solving and out of the box thinking You are highly organized and love to follow a process You have experience working in an on-demand service or healthcare environment You thrive in a fast paced, high pressure environment #BI-Remote

Medical Data Systems Inc. is seeking a detail-oriented and motivated Insurance Appeals Specialist to join our insurance support and billing team. The ideal candidate will demonstrate professionalism, independence, and a strong understanding of insurance processes while thriving in a fast-paced environment. Key Responsibilities Perform insurance follow-up activities, including claim submission, claim status inquiries, and filing appeals for denied claims. Process a high volume of detailed account information accurately and within established performance guidelines. Navigate multiple systems to obtain insurance, contact, and attorney information as needed. Support the prioritization of collections efforts by accurately updating account data and identifying next steps. Maintain the highest level of confidentiality and adhere to all HIPAA regulations. Apply hospital billing knowledge to carry out assigned duties efficiently. Essential Duties Complete insurance-related tasks such as correcting and resubmitting claims, filing appeals, and contacting insurance companies, attorneys, or patients regarding outstanding balances. Work assigned facility-specific queues, ensuring all accounts are updated with correct and complete information. Participate in special projects or assignments as directed. Assist colleagues and management by providing information or support related to insurance processes when needed. Qualifications