Role Description Are you looking to make a difference? When you work for the International Association of Chiefs of Police (IACP), you don’t just make a living, you make a difference by shaping the future of the policing profession. Is it easy? No. Is it worthwhile? Absolutely. The IACP is the world’s largest and most influential professional association for police leaders, committed to advancing safer communities through thoughtful, progressive police leadership. Various projects you may work on: - Assistance with projects related to improving law enforcement-based responses to people with mental health disorders and intellectual and developmental disabilities. - Assistance with organizing a focus group meeting and translating research documents for use by the field, for the IACP/UC Research Center. - Assistance, as needed, with a variety of IACP projects and programs. - Assistance with Meeting Planning: - Data entry of speakers, sessions, events into event management database. - Aid in mobile app updates for annual conference. - Assist with direct-bill accounts for annual conference hotels. - Assist Conference Manager with Banquet & other event orders. - Assist with reviewing meeting space requests from group managers for space use during IACP 2025. - Aid in monitoring hotel pick-up reports. - Other duties related to the planning and logistical management of the annual conference as assigned. - Assistance with administrative and logistical support for the IACP Policy Center, as well as researching, editing, and formatting Policy Center documents. - Assistance on IACP management studies as needed. - Assistance with projects related to Community-Based Crime Reduction (CBCR). - Assistance with projects related to Anti-Human Trafficking. - Assistance with projects related to Victim Services. - Additional tasks or projects as needed. Qualifications - Applicant must be a college student, a graduate student, or a recent graduate within the past six months. - Self-starter who is organized and able to work independently. - Minimum 3.0 grade point average. - Excellent computer skills. - Strong Microsoft Word, Excel, and PowerPoint experience and capabilities. - A strong detail-oriented mindset. - Ability to multi-task, prioritize and meet deadlines. - Ability to communicate and present oneself professionally to stakeholders, association members, partners, and team members. - Remote work & periodic check-ins. - Knowledge of or interest in the law enforcement profession is a plus. Work Environment The IACP offers a focused, team-oriented, learning environment grounded in open communications, professional development and shared context. Primarily office environment, although light lifting, bending and reaching may be required. Application Information - All interested candidates must submit a cover letter and resume. - The IACP only requires you to fill out the skills section and screening questions in the application, along with your resume and cover letter. - Cover letters must contain the name of the position you're applying to. - The IACP may consider applicants for positions other than those indicated. - Please note that applications received without the requested information will not be forwarded for review. Equal Opportunity Employer The IACP is an equal opportunity employer. Federal law prohibits discrimination in employment practices on the basis of race, color, religious affiliation, national origin, sex, age, or disability. No information requested on this application will be used for the purpose of excluding any applicant’s consideration for employment because of his or her race, color, religion, national origin, sex, or disability.

• Own and continuously improve the operational Order-to-Cash process across the organization • Ensure accurate customer master data, pricing setup, service configuration, and billing rules within ERP systems • Coordinate month-end billing activities, ensuring completeness, accuracy, and timely invoicing • Monitor unbilled services, incomplete transactions, and revenue assurance risks • Support a 'right-first-time' billing approach by improving invoice quality, transparency, and customer experience • Coordinate the resolution of billing questions, disputes, and customer reconciliation topics • Support accounts receivable processes by monitoring overdue balances and driving follow-up actions • Lead investigations into O2C process issues, identify root causes, and implement corrective actions • Develop reporting, dashboards, and performance indicators to improve visibility and decision-making • Partner with internal stakeholders to drive process improvements and operational efficiency

• Design realistic Manufacturing and Industrial Operations scenarios in the target language or English grounded in target locale operational contexts (e.g., production workflows, procurement coordination, quality control, industrial maintenance, process optimization, warehouse operations, shipping and receiving activities) • Adapt structured evaluation rubrics for operational problem-solving, engineering analysis, inventory coordination, and production management tasks • Review AI and human-generated responses for factual accuracy, operational efficiency, safety awareness, and industrial realism • Contribute to “gold standard” solutions reflecting best practices across target locale manufacturing, engineering, and supply chain operations

• Design realistic Manufacturing and Industrial Operations scenarios in the target language or English grounded in target locale operational contexts (e.g., production workflows, procurement coordination, quality control, industrial maintenance, process optimization, warehouse operations, shipping and receiving activities) • Adapt structured evaluation rubrics for operational problem-solving, engineering analysis, inventory coordination, and production management tasks • Review AI and human-generated responses for factual accuracy, operational efficiency, safety awareness, and industrial realism • Contribute to “gold standard” solutions reflecting best practices across target locale manufacturing, engineering, and supply chain operations