Role Description The Resolute Application Manager provides day-to-day leadership for the Epic Resolute Professional Billing (PB) application team, ensuring the system fully supports Quest Diagnostics’ revenue cycle, operational, and financial goals. This role is responsible for guiding the team that configures, maintains, and optimizes our critical billing systems. Reporting to the Leader of Epic Resolute, this manager will translate strategic business needs into technical execution. The core focus is on maximizing team performance, ensuring the quality and integrity of all system builds, and delivering an optimized, high-quality billing experience. Qualifications - Experience in managing application teams, specifically in billing systems. - Strong understanding of revenue cycle management. - Ability to translate business needs into technical solutions. - Proven leadership skills. Requirements - Experience with Epic Resolute Professional Billing application. - Strong analytical and problem-solving skills. - Excellent communication and interpersonal skills. Benefits - Pay Range: $150,000 - $170,000 / year - Encouragement for veterans to apply. Company Description - Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status. - Quest Diagnostics honors our service members and encourages veterans to apply. - We do not accept unsolicited resumes from agencies.

Role Description - Lead E2E delivery/account management role for large accounts - Mandatory BFS experience - Prior BFS GCC (AMEX) experience is a strong advantage - 30-40 M P&L handling - Digital/AI knowledge nice to have - Good communication skills - Open to travel - Support account mining, expansion initiatives, and delivery excellence programs - Manage distributed teams and ensure operational efficiency, compliance, and SLA adherence Qualifications - Experience in BFS - Strong account management skills - Ability to handle significant P&L responsibilities - Knowledge of digital and AI technologies - Excellent communication skills - Willingness to travel Requirements - Experience in managing large accounts - Proven track record in BFS and GCC environments - Ability to manage distributed teams - Strong operational efficiency and compliance focus Benefits - Inclusive workplace culture - Opportunities for personal and professional growth - Commitment to employee well-being Company Description At Zensar, we’re “experience-led everything.” We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do. - Part of the $4.8 billion RPG Group - Community of 10,000+ innovators across 30+ global locations - Core values: One Zensar, Nurturing, Empowering, and Client Focus

Role Description We are looking for an experienced and business-oriented Payment Partnerships Manager who will be responsible for developing and scaling the company’s payment infrastructure across international markets. This role combines provider management, market analysis, negotiations, operational coordination, and strategic development of payment solutions. The position requires a strong understanding of payment ecosystems, PSP operations, and high-risk industries, as well as the ability to independently drive provider relationships and internal integration processes. You will work closely with Legal, Product, Technical, Risk, and Operational teams, ensuring efficient payment solutions, scalable processes, and stable provider partnerships aligned with business goals. Responsibilities - Payment Providers & Business Development - Search, analyze, and attract new payment providers according to business and client needs. - Evaluate and select the most effective payment solutions considering GEOs, payment methods, fees, limits, conversion, operational specifics, and risks. - Independently manage payment providers and build long-term partnerships. - Participate in the development and scaling of the company’s payment infrastructure strategy. - Analyze the payment market, monitor trends, and identify new business opportunities and alternative solutions. - Negotiate commercial terms and optimize cooperation conditions with PSPs and partners. - Provider Onboarding & Integrations - Coordinate the full onboarding cycle of payment providers from initial analysis to production launch. - Manage communication with PSPs regarding commercial, operational, legal, and technical matters. - Coordinate integration processes together with Legal and Technical teams. - Monitor integration timelines, launch readiness, and implementation quality. - Control statuses and progress of onboarding and integration processes. - Process Management & Internal Coordination - Initiate and optimize internal workflows related to payment providers and cross-functional collaboration. - Build, structure, and regularly update the internal knowledge base and documentation related to payment systems and providers. - Participate in cross-functional initiatives aimed at improving operational efficiency. - Reduce operational load on related teams through centralized payment process management. - Improve transparency and scalability of payment-related workflows inside the company. - Team Support & Knowledge Sharing - Mentor and support new team members. - Share expertise and contribute to the development of internal standards and processes. - Support knowledge transfer and continuous improvement initiatives within the department. Qualifications - Higher education in Finance, Economics, Management, International Business, Business Administration, or related fields. - 3+ years of experience in related roles (Payment Manager, PSP Manager, Payment Operations, Business Development within payments). - Mandatory experience in iGaming, betting, fintech, or other high-risk industries. - Strong understanding of PSP ecosystem, acquiring, payment gateways, payment processing flows, routing, provider diversification, and payment infrastructure. - Experience with searching, evaluating, onboarding, and managing payment providers. - Experience negotiating commercial terms with PSPs (fees, rolling reserves, limits, conditions). - Understanding of payment risks: fraud, chargebacks, compliance restrictions, operational limitations. - Experience working with Product and Technical teams during PSP integrations, testing, and launch processes. - Ability to evaluate payment solutions from a business perspective: cost efficiency, GEO coverage, stability, conversion, and scalability. - Experience working with international markets and payment providers. - Strong communication, organizational, and negotiation skills. - English level sufficient for daily communication with international partners and providers. Benefits - A chance to join a company with a strong reputation and established presence in the global iGaming industry. - Continuous professional development and accelerated career growth opportunities. - 20 paid vacation days, 5 Family Days, and 3 paid Sick Days. - Regular workshops, team activities, offsite trips, and corporate events. - English language courses provided by the company. - Access to mental health support services, including confidential sessions with professional psychologists.

Organize and implement grant programs, ensure achievement of objectives through staff training, manage grant administration, and maintain compliance with policies while fostering relationships with grantors and tracking programmatic results.