OGC Global logo
OGC Global

OGC is a boutique research and consulting firm specializing in data-driven strategy, innovation testing and CX programs.

Research & Vendor Operations Manager – Contract, 3 Months

OperationsOperationsContractRemoteSeniorTeam 11-50H1B No SponsorCompany SiteLinkedIn

Location

North Carolina

Posted

10 days ago

Salary

0

Seniority

Senior

Bachelor Degree3 yrs expEnglish

Job Description

Research & Vendor Operations Manager – Contract, 3 Months

OGC Global

• Supporting the full lifecycle of vendor onboarding, contract administration, compliance tracking, and vendor performance management. • Managing budget tracking, forecasting support, invoice reconciliation, reporting visibility, and financial process optimization. • Maintaining audit-ready documentation, supporting compliance programs, and ensuring adherence to company policies and regulatory requirements. • Supporting operational systems, workflow improvements, automation opportunities, documentation development, and scalable process design. • Lead the end-to-end lifecycle of research vendors, including onboarding, contracting, renewals, offboarding, and ongoing relationship management. • Coordinate the creation, review, execution, and administration of vendor agreements, including SOWs, MSAs, NDAs, amendments, renewals, and related contractual processes. • Establish, maintain, and oversee centralized vendor management documentation, tracking, and governance frameworks. • Monitor vendor performance through scorecards, KPIs, service-level metrics, and compliance tracking. • Develop, document, and continuously improve vendor management processes, standards, and governance practices.

Job Requirements

  • 3+ years relevant experience in operations, vendor management, procurement operations, research operations, compliance, project management, financial operations, or a related operational role.
  • Experience supporting vendor onboarding, contract administration, supplier management, compliance reviews, governance activities, and audit readiness processes.
  • Experience supporting budget management, including financial tracking, forecasting, invoice reconciliation, spend management, and operational reporting.
  • Demonstrated success coordinating complex cross-functional processes involving internal stakeholders, external vendors, and multiple business functions.
  • Experience developing, documenting, and optimizing operational workflows, governance processes, SOPs, and business procedures.
  • Strong analytical, problem-solving, organizational, and project management skills, with exceptional attention to detail and follow-through.
  • Strong written and verbal communication skills, with the ability to effectively coordinate and influence stakeholders across all levels of the organization.
  • Ability to quickly learn and adapt to new systems, tools, and technologies.
  • Strong proficiency with Microsoft Office Suite, including Excel and PowerPoint.

Benefits

  • Health insurance
  • Flexible work arrangements
  • Professional development opportunities
  • Paid time off

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